Initially was very impressed and happy with the service. I felt very welcome and the store was very…read morenice. I left my information to get a custom ring made and waitied on a call back. A week went by and I never got any updates. I called two time after this and was assured I would hear something to get the ring design started. Unfortunately, I never heard anything and had to take my business elsewhere. I would not recommend getting any engagement rings done here. Extremely disappointing.

Nice people over priced jewelry:( I hate that I can't say a lot more about this particular store as…read morethey were very very helpful when I entered about three months ago looking for a wedding band for my fiancé the only issue was their selection of jewelry, was so overpriced I recently purchased him the exact same ring and paid about 50% less. When I say exact same ring I don't mean that it's literally the exact same ring, very similar same carat and same cut maybe a different style but for the most part the exact same ring like I said I wish I could say a little bit more however if you have the money to spend I would definitely stop in this place the ladies inside were very helpful and actually really excited and eager to see me get him in something. Like I said it was overpriced.

Save yourself time, money, and sanity and avoid at all costs. You'll give them money for something…read moreand it'll be excuse after excuse as to why it didn't happen. You'll give them valuables and they will only refund you only after you have to visit them multiple times and insist. I only got my refunds posted in my bank after filing a civil complaint at the AG. It's a shame that a small business has to act this way, but please avoid this store. Lisa does not conduct her business honestly or with good faith. I have lost family heirlooms due to her senselessness. I'm not sure what kind of scheme she's running, but it's not an honorable business jeweler.

Very poor costumer service. I have been lied to by the owner at least 10 times as to where my gold…read morenecklace is that I asked them to fix 3 months ago.

I'd give zero stars if Yelp let me. Went in, had some sizing work done, and discussed new jewelry…read morebeing made with the co-owner John. Got a quote for 2 pairs of earrings being custom made for a Christmas gift for my wife. Got a call back Monday morning stating he botched the entire quote and was off by more than double the quoted price. Absolutely ruined Christmas for my wife - will NEVER be back again and do not recommend ever dealing with John, the owner or this store again.

I enjoyed working with Katherine and her staff. Their attention to detail was amazing. I had my…read morefirst experience designing an original piece with Spencer & Kuehn and look forward to working with them again.

Family owned business that treats every customer as if they were family!!! They took the time to…read morefind the perfect cross to reset my heart shaped diamond in from an old engagement ring. They listened and cared about finding exactly what met all my needs. They were quick, reasonably priced, and trustworthy. They are the only jeweler I'll ever use!!! Best of the Best!!!

I brought my first pair of diamond studs from them. I LOVE THEM. Very friendly and enjoyable. Will…read morebe back. 10/10 will recommend!

Love, love, love this company! They're talented, knowledgeable, kind and a wonderful resource!…read moreMateya and Anthony are treasures! Can't recommend them enough! Fabrication, repair, they do it all!

I was recommended Mock & Co by a jewelers stand in Monroeville Mall. My husband and I had always…read moregone there until we were told that the gentleman who worked diamonds had left the business. I dropped off my ring with Anthony on a Saturday morning. It needed 2 diamonds replaced and the bottom of it was starting to crack, which I didn't even know was happening until Anthony pointed it out. I received a phone call on a Tuesday (yesterday) from his team and was told it was ready for pick up. Pictures below really show how great of a job he did Thanks so much to Anthony and his team! You guys do really awesome work!

I went in to sell some gold jewelry. The owner was so nice and did all he could to give me the best…read moreprice possible, far more than others offered. He and his wife are obviously people who want to do whatever they can to help others. I recommend this store to anyone in the market for jewelry or looking to sell gold or coins. Can't speak highly enough of them.

Talk about a top rated jewelry store this is it. If you want custom work done, repairs, or to…read morepurchase a gift or "just for you" this is the place. They have been doing all my custom work for years and I have never been disappointed. Their service, price, repairs and merchandise are the best. Don't pass up their gold prices if you have some to sell, they are the highest. You'll love the store and the owners. Thanks, Linda

Terrible business conduct. Will never buy another item here. They ruined my engagement surprise and…read moretried to lie there way out of it. No discount offered only a return. Terrible experience to Spend 4,000 on.

S & S Jewelry gives wonderful customer service and their selection of jewelry is gorgeous. Their…read morerepair service and custom pieces are phenomenal!

Stacey and her staff are amazing. She was referred to me a few years ago from a close family…read morefriend who is also in the jewelry industry. At that time, I was looking for a 15 year anniversary ring for my wife. Stacey found us a diamond that was second to none. My wife picked out one of Stacey's amazing halo settings and within a few days, my wife was happily wearing it! And due to a loss of my wife's original engagement ring, we were in the market for a replacement. Stacey worked directly with our insurance company to maximize their payout. She did a great job and got an additional $2,100 more than I was able to squeeze out of them. Of course, my wife desired to upgrade. Once again, Stacey found us an amazing GIA certified diamond that is stunning! We again chose one of Stacey's settings and it is beautiful. Between these two rather large purchases my wife has picked up a few other pieces. Don't forget to have her put you on the mailing lists. Some pretty good deals.

Recently went through the process of ring shopping at Brooks Diamonds and they made a nervous…read moreexperience very easy and calming. Everybody involved was very helpful and I would highly recommend to anybody who wants to go through the process and is looking for smart, trustworthy people!