I always get excellent service. I make an appointment instead of walking in and that does make a difference for timing. Awesome attention to detail. Look at the new interior. They have new furniture and will be painting. So clean and new. Also I want to say they are very clean. My favs read more

Diamond Nails - New furniture!! - Nail Salons Near Me - Bethalto, Illinois

This place is terrible, the lady doing my pedicure used the drill on my toe and cut me. She kept going and cut my other toe. She was also very aggressive with my feet and kept trying to push it up even though it was as far as my ankle could bend. Afterwards I talked to my friend about my experience and she said she experienced the same thing. I will not be going back. read more

The owner yells loudly at her customers for no reason. Today she yelled at the same woman multiple times and the lady was older and obviously not feeling well. I tried to help her understand customers come there to relax and don't want to hear anyone yell or be yelled at. There were several young girls getting their nails done and it was unfortunate she created such an unhealthy environment for their special Day. She does do good work though. However I won't be back. Edwardsville isn't that far and they treat us nice there. read more

I have gone here a long time. I moved away and missed it. When I came to town today it had different people working. If you're going to own and operate a business you really need someone available that speaks and understands English completely. I said numerous times what I wanted and didn't walk away with it. It wasn't the experience I normally had here. I was completely disappointed read more

I really loved the love in there , they did a great job ,I will be coming back in a couple of weeks

i've been going there for many years. Lee, Mina and Kim have always been so friendly the work that they do is beautiful! I would recommend them. read more

I went to have a pedicure today only to be told my gift certificate was expired but when my girlfriend bought it for my birthday she was told it was good for a year. Because someone at this establishment wrote the date for not 2023 they said it had expired on 7-24-22 which was wrong. It was good for one year and looks to be only wrote for one day as you see in the photo. I was told I had to pay another way. I will not go back and make sure anyone who uses them now or in the future that they are aware they don't hold to the dates on their gift certificates at Bethalto IL Diamond Nails. So wrong of them. read more

Diamond Nails - Nail Salons Near Me - Bethalto, Illinois

The pink painted nails are my fill and the tips are the acrylics I had before I got the fill. None of the nails are the same length or shape. Made me bleed with the nail drill. Seemed to be in a rush. I'm not coming back to this nail salon. read more

Diamond Nails - Fill - Nail Salons Near Me - Bethalto, Illinois

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From the horridly pungent chemical odor when I walked in, to the impersonal customer service I felt like I was at a basic and low end local salon existent only to accept payment for their poorly performed and rushed service. Furthermore, I was never properly introduced to the employee who performed the pedicure, making the experience more undesirable as this stranger was scrubbing my feet. Additionally, to an even more unpleasant result as I noticed the leftover skin on my feet at the conclusion of the pedicure. I would choose a different salon next time. read more

Sitting in the nail salon right now, my friend got acrylics done and the woman acted and did them very professional. She was understanding and obeyed her wishes. Who I assume to be the manager came over and watched her do the nails for a good 15 minutes to make sure they were done right, which may seem intimidating but was actually very helpful as she helped to correct small details. When we came in I stood by my friend to watch her get the nails done, and this "manager" instantly brought me a chair and told me to have a seat while I watch. Overall this was a very friendly place! My only concern is more of a sanitary thing, as I am used to watching workers open new packs of metal tools and whatnot to show that it is all sanitary. The cuticle clippers she pulled out were in a small basket, not a packet that she was to freshly open. It was a very nice experience and I will be coming back to get mine done for prom! read more

I went there to get my eyebrows waxed and my nails done for prom. I have no idea who I got and kept snapping at me when I'd ask her to repeat herself because I couldn't understand her accent. After waxing, she started plucking at my eyebrows, more than I had asked for being taken out. She wasn't gentle either. I kept getting stabbed by the tweezers. I later had scabs all around my too thin eyebrows and when I tried to cover them with makeup, they were just dry bumps and looked horrible. I was so embarrassed when I showed up to prom two days later and the scabs were still there. My nails are short to begin with so I'd grown them out for three months just for prom. I wanted her to simply paint my nails. I'm not very good at it, and figured she'd do a good job considering it's what she does for a living. She filed them down, a lot on the corners. They looked like claws; they weren't rounded right and were too pointy at the tips. She slathered on the purple polish and snapped at me to keep still while she went to work on someone else. The polish was all over the tips of my fingers. All around my nails. I got home and took it off filing my nails down to the nubs. It was the only way they were in a normal shape. Repainted them with my own purple nail polish. Wasted my money when I could have done a better job. I'm not the only person this happened to there. A couple friends had similar stories. read more