Great place with great people who provide a great service…read more Top notch security, well-kept facilities, good prices. The only downside is that they're closed on Sundays, so no access either in or out on Sundays. That wasn't a big deal to me, but it probably will be for some people. Otherwise, after renting one of the large units for a couple months, highly recommended.

Convenient access, friendly/personable staff, and clean spacious units for a good price. Had a…read moregreat experience storing my things here and will definitely use them if I ever need to again.

More than three years on, the owners of Urban Edge storage still won't cooperate with the insurance…read morecompany to get our robbery claim resolved. Instead they're choosing to gaslight me online. Nice use of time, folks (not).

Great facility very clean and well managed. The management is very friendly and helpful and keeps…read moreit very clean.

I have been a good customer for eight years, and for some reason, we misplaced the invoice, so for…read morethe first time in 8 years, we are due for one month. We sent the check as soon we realized the mistake, and the new manager Brianna will not grant me access until the funds hit their account. She was clear in her message, no exceptions and do not care about customer loyalty. I requested to talk to the owner, and she refused to give me his information. I told her that based on her treatment I was going to cancel the account, she could care less. I will cancel my contract with them ASAP. Thank you!

great location, easy access. snow always promptly removed. Manager was easy to work with.read more

DO NOT! I had a storage unit here for a number of years. One day I received the strangest email…read morefrom them, something to the effect of... "we noticed there's not a lock on your storage unit, feel free to come and put a lock on it at your earliest convenience." Can you say, "inside job!" Duh, if my unit has had a lock on it for many years, why would I just decide to take the lock off w/out moving my belongings out?!?! I immediately called them and they told me that they had done rounds the Thursday before and the lock was there, so it must've happened over the weekend. Needless to say, the lock was CUT, long gone and OVER HALF of my storage was stolen! I must say, in the days of "rings" "nests" and cheap, easy camera installation, I was utterly shocked to learn that they only have 2 cameras, both from the olden days and both pointed only at the front gate. Are you serious?!? When I called to ask if they could check their cameras and that the police would be coming to fingerprint later that day. The office manager giggled while she asked me, "do you have any enemies." The police found glove prints but no traceable fingerprints. Of course the manager said she couldn't see anything suspicious on the camera footage. I immediately moved the remainder of what was left out of the storage unit without telling Aspen Springs- I wanted to see how long it would take them to notice. Three months passed w/ out a word from them and then I got an email reminder that it was time to pay my next 6 months worth of rent. Clearly, my stuff was stolen months prior to when it was reported to me which would explain why I could not find any of it at the local pawn shops or online. Your belongings will absolutely be stolen if you choose to store them here!!!

This is a nice storage facility it's convenient it is clean and accessible. Rindi is friendly and…read morethere is always someone who picks up the phone to answer any questions rather than a machine where they call you back .

Bailey was very good. Is the the owner or an amazing hire. Not sure but this place is perfect for…read moremy needs. Bailey was very through and engaging. Very easy to talk to and efficient with the sign up process. The cool stuff is they have a service that is not insurance but will cover up to $2000 in losses at no charge to the customer so I didn't get the email insurance as my stuff isn't worth near that coverage. It's nice not to be mandated to have insurance is your stuff, moving boxes, doesn't need coverage. Also, they have a truck you can use for free. There are requirements for using like gas fill up and don't crash. Anyway, it's day one but so far so excellent. Thanks Bailey!

Great service. Very clean and well maintained storage units. Access is secure and easy to use.read more

I found this place for my personal storage here on yelp! I went in person to chat with the office…read moreto see if they had what I was looking for.... they did, in fact it was just right! The staff is available on a moment's notice- she's knowledgeable and very friendly & so are her furry co-workers! Can I just say that I love the fact her pups chill with her in her office, great company for the customers too. (I'm a animal lover... what?!?) The facility is a perfect location for me! The price is good- move in special was too hard to resist. One itty bitty thing that is a little tiny bit of a scoche annoying is the roads on site- (I know, it's not on level ground it's on a hill & the level is in tiers throughout to keep each unit level but the storage roads can be rough on your car sooooo DRIVE SLOW)- I'm completely fine with it (it is what it is) as long as I drive really really slow. Other than that- great place to use as off site storage.

Pretty decent rates, and friendly people working there. They are really very helpful and…read moreaccomodating. The whole place is on a slope, which can be annoying or even dangerous when you are carrying lots of boxes and such. Especially in the snow. The inner hallway units are not too well-lit, but a great price. You can get two smaller units for *cheaper* than a single equivalent-sized outside unit! The high ceilings are also a good feature, so you can get a smaller unit and just super-stack everything to the roof! The place is not climate-controlled, or even 100% weather-proof, but still very good. I covered up my stuff with a tarp just in case, and the tarp just got pretty dusty over the course of a year. Automatic credit card payments are convenient, too.

"Ten stars! I've used a lot of storage units, and this is the best I have ever used. Staff are…read morevery helpful and professional. They provide carts for ease in moving from car to unit. The units are clean, inside units and camera security."

What is one supposed to say about a storage unit? It is a boring business. It is not exciting…read more They are not selling you a product that you can take home and wear or eat or admire. I don't think anyone on this planet drives by a storage facility and says, "wow, what an awesome place to spend money." I don't think anyone even cares about these types of businesses.......until they need one. I had some rather expensive furniture delivered before we were ready to put it in our house and I was suddenly in need of a place/. I went to THREE different places to find a unit to rent and I got the run around over and over. The final one was on 7th east right south of Sandy city self storage. There was a sign on the door they said 'be right back'. I, along with 2 other customers sat outside in the middle of the day for more than 20 minutes. No one came. I suddenly had visions of my high school prom date ghosting me after dinner...and became frustrated seeing as how this was the third go aground. I googled storage units near me and up popped sandy city storage. And it was just a couple blocks away. I pulled up and met a man named Bailey. He was friendly, fast, efficient and had me in and out within 10 minutes. Voila. Finished! When I came back a week later to load in the furniture, he again was there and helped me get situated, and was extremely helpful. Now, several months later, I went to check out and couldn't remember the process to get into my unit. He smiled and then helped me out again. It's like Thai guy loves his job. It's like he is super proud to work for such a great....albeit....boring company. Bailey was fantastic!!! So, if you need to store l crap, or treasured jewels, give him a call and you will be glad you did. ....I wonder if the person ever came back from their break at that other storage place..... oh wellZ. Thanks Bailey!!

Very expensive storage units…read more Their snow plows pushed the roll-up door to my unit off the track which now provides an opening at the bottom corner when the door is closed for critters to enter. Additionally, the off-track door also is not able to open fully, making it difficult to move tall items in/out and the door is also difficult to open. I asked them to repair it about 10 months ago and it still isn't repaired. They changed payment systems recently and instead of keeping everyone's auto payment information intact, they deleted all the information and are requiring renters to create new accounts and re-enter payment information. Now they are threatening to charge late fees saying that it is my problem that they deleted my payment information. Unbelievable, go elsewhere for your storage needs. EDIT: Within an hour of posting this review and debating with them via text about their new policy, I received a message from Silver Creek Storage stating that I am now required to provide proof of insurance. Very vindictive of them. I'll be vacating next month, good riddance to this place.

One of the most professional storage units I have been to. So first things first you need to bring…read moreyour drivers license with you when you go sign the contract. The rental process is fairly straight forward on their website you can reserve one before you go. I was on a spring cleaning rant and so I just called and they had the size I needed so I went down. You can bring your own lock which I did but the manager said you should use a disk lock. Since I was just storing some old close I went with my lock because the stuff isn't that valuable. Best of all if you check in on Yelp you get 5 percent off they don't advertise it so that is my tip. Also expert tip as for one on the edge of the building so it's easy to remember where it is.