This was my first facial, so I wasn't entirely sure what to expect going in. During the…read moreappointment, there wasn't much explanation about what products were being used or what steps were happening next, which made it a little difficult to fully relax since I didn't know what was being done to my skin. She did ask some questions about my skincare and skin concerns, but some of the responses to my answers made me feel a bit embarrassed and self-conscious about my skin rather than supported or educated. As someone new to facials, I was hoping for more guidance and encouragement rather than feeling like my skin was being judged. When it came to the extractions, some of them felt quite forceful and were pretty painful. The pressure used felt a bit aggressive at times, and the way the towels were used on my face also felt a little rough rather than soft and soothing. Because of that, I didn't necessarily enjoy the process as much as I had hoped. That said, I do love how my skin feels a few days afterward--my skin definitely looks and feels refreshed. I just wish the experience itself had been gentler, more communicative, and a bit more reassuring for a first-time facial.

My daughters gifted me with a certificate for a massage. Life and Cancer happened and I did not…read moreredeem immediately. It was six months expired. I get it, expired. Cassie at the front desk delighted in telling me that "State Law prevents us from honoring this gift," when I asked what law, she changed her story to say that it's their own entrepreneurial law. I planned to tip the full amount of the certificate. I thought this was the first step to a healthy change and likely would have become a regular client. Why? Why not offer a discount? Why not offer a price list for a shorter massage? Why be so ugly? Please don't waste your time or money on this business, they don't care. Unprofessional and petty. It was not a good vibe. Cassie snapped at someone else in the office about the AC and how it was only cool in one spot and she couldn't enjoy it between customers. It made me feel like I was the problem today.

She is leaving clients black and blue, calling it 'traditional Chinese medicine' - and unwilling to…read morestop treatment when clients as her to and say it's too painful to continue. She should not be allowed to practice massage, period. One of my current clients has seen this person twice and came to me once her bruising diminished. Don't go to her unless you're ready to be tortured...

Coco is awesome! Run, don't walk to get a first rate massage at great price. Coco treat you good…read morelong time.

My wife and I have been here a couple of times. Super nice people. Great Massage. My wife and I are…read morecomplete opposites when it comes to massages. I like a firm massage and she likes a softy massage. They've always been able to accommodate both of us real well.

I am receiving acupuncture and herbal supplements from Browning Smith, DACM, LAc. He is an…read moreexcellent TCM doctor. His diagnosis and treatment protocols are exceptional. The wait times are little to none, and the atmosphere is calming and comfortable. I have been treated with acupuncture for 4 decades, and I highly recommend Dr. Browning Smith!

Well, here goes! I…read moream 9 months pregnant. My hips were hurting, my legs and feet were definitely hurting. My shoulders, neck, and back were hurting. All of the above were in shock after my appointment. It's my first time.m getting a massage in maybe.... 3 years! I called in, to ask if they work on pregnant people. She said only 1 did, and it was the man. I didn't mind a male because I like the strong/full coverage of male hands. My appointment was at 3PM. They were able to accommodate me at 2:30PM. I chose the combo - 30 min upper back and 30 min foot reflexology. I literally fell asleep during the foot massage, it did not tickle... I am VERY ticklish. It felt sooooo relaxing. One fair warning though, some do not speak thorough English, there is no shame in asking your questions twice. Don't let this hole in the wall massage parlor fool you. Give it a try. Just once! Their work and etiquette really take the piece of cake home.

It took some time to leave this review. I got a massage with my husband 2 weeks ago. The bruises on…read moremy back are just now finally healed. The woman who did my massage did not ask me the level I wanted and proceeded to go so rough I was almost in tears. It seemed there might have been a language barrier but I left in so much pain. My husband said his massage was so soft that it did nothing for him. And when I went to check out, the man at the desk made sure to remind me of the tip portion. It was not a clean facility as there was visible dirt on the floors and walls. I will never be returning. I want nothing more than a refund as this couples massage was not worth the $160 we spent. Do not recommend, do not waste your money.

No frills but great massage for the money. You won't be disappointed. It is not a spa no heated…read moretables, aroma therapy but it is a good massage.

Recently stressed. Being older and moving do not go well together. What did go well is when I…read morestepped away for one hour to relax and renew. A New Day Spa is my haven to relieve my stress while improving my physical well being.

I pass through Lebanon every few months and always try to schedule an appointment with Lora. If you…read morelive in the Lebanon area you need to check Lora out. If I lived here this would be a weekly appointment.

I came to Bowling Green on business. Afterwards I was tired so I opted for a massage. The spa…read morewas cleaninside. The rooms had curtains for doors I was given a professional massage by an experienced therapist I will be back soon.

Amazing service, very thorough, and professional. I must say it was as if she knew where my pain…read morewas (without me saying anything) My tense muscles in my back... all kinks worked out. I almost fell asleep on the table by the end lol