Very average massage. Not the same masseuse as my last visit. Tried to get me to tip before the…read moremassage and seemed irritated that I didn't comply. I nor my wife will not be going back anytime soon. Not good

Expected you to pay and tip before service... I said I would after. They insisted on cash and I…read morepaid and tipped 20 and she told me tip is 30, which was weird and not how tipping works

This was my first facial, so I wasn't entirely sure what to expect going in. During the…read moreappointment, there wasn't much explanation about what products were being used or what steps were happening next, which made it a little difficult to fully relax since I didn't know what was being done to my skin. She did ask some questions about my skincare and skin concerns, but some of the responses to my answers made me feel a bit embarrassed and self-conscious about my skin rather than supported or educated. As someone new to facials, I was hoping for more guidance and encouragement rather than feeling like my skin was being judged. When it came to the extractions, some of them felt quite forceful and were pretty painful. The pressure used felt a bit aggressive at times, and the way the towels were used on my face also felt a little rough rather than soft and soothing. Because of that, I didn't necessarily enjoy the process as much as I had hoped. That said, I do love how my skin feels a few days afterward--my skin definitely looks and feels refreshed. I just wish the experience itself had been gentler, more communicative, and a bit more reassuring for a first-time facial.

My daughters gifted me with a certificate for a massage. Life and Cancer happened and I did not…read moreredeem immediately. It was six months expired. I get it, expired. Cassie at the front desk delighted in telling me that "State Law prevents us from honoring this gift," when I asked what law, she changed her story to say that it's their own entrepreneurial law. I planned to tip the full amount of the certificate. I thought this was the first step to a healthy change and likely would have become a regular client. Why? Why not offer a discount? Why not offer a price list for a shorter massage? Why be so ugly? Please don't waste your time or money on this business, they don't care. Unprofessional and petty. It was not a good vibe. Cassie snapped at someone else in the office about the AC and how it was only cool in one spot and she couldn't enjoy it between customers. It made me feel like I was the problem today.

She is leaving clients black and blue, calling it 'traditional Chinese medicine' - and unwilling to…read morestop treatment when clients as her to and say it's too painful to continue. She should not be allowed to practice massage, period. One of my current clients has seen this person twice and came to me once her bruising diminished. Don't go to her unless you're ready to be tortured...

Coco is awesome! Run, don't walk to get a first rate massage at great price. Coco treat you good…read morelong time.

My wife and I have been here a couple of times. Super nice people. Great Massage. My wife and I are…read morecomplete opposites when it comes to massages. I like a firm massage and she likes a softy massage. They've always been able to accommodate both of us real well.

I am receiving acupuncture and herbal supplements from Browning Smith, DACM, LAc. He is an…read moreexcellent TCM doctor. His diagnosis and treatment protocols are exceptional. The wait times are little to none, and the atmosphere is calming and comfortable. I have been treated with acupuncture for 4 decades, and I highly recommend Dr. Browning Smith!

Let me start by saying, we have been here multiple times with no complaints at all. However, this…read moretime, I booked online like I usually do. The system allowed me to book a 1.5-hour body massage and a 1-hour foot/leg massage, so total massage for both of us was to be 2.5-hour massage. We both truly needed this! I received multiple calls the next morning, and when I was available to answer the call, the lady seemed frustrated that I had not answered yet. I did try to return her call, but it kept saying it wasn't a working number. I did finally speak with her, and she needed to change our appointments to an hour later. No big deal at all. We arrive; they were all sitting outside. They looked at us strangely as we walked up. I advised we both have appointments for 2.5-hour massages, and that I had spoken with her earlier that morning. She said they could only do a 2-hour massage due to other customer appointments. We agreed to the change. The massage!! Let's just say it brought "deep tissue" to another level. At one point, I thought he was trying to push my entire body through the table. We both have multiple bruises on our backs and legs. I hurt worse now than when I went in, and so does my husband. When he asked her to ease up on his calves, he said she seemed to massage deeper. Out of all the times we have been there this was the absolute worst visit, and most painful. I have never left a massage feeling of needing another massage. Actually, as sore as I am still, I couldn't handle another massage right now. So sore that I feel sick.

It took some time to leave this review. I got a massage with my husband 2 weeks ago. The bruises on…read moremy back are just now finally healed. The woman who did my massage did not ask me the level I wanted and proceeded to go so rough I was almost in tears. It seemed there might have been a language barrier but I left in so much pain. My husband said his massage was so soft that it did nothing for him. And when I went to check out, the man at the desk made sure to remind me of the tip portion. It was not a clean facility as there was visible dirt on the floors and walls. I will never be returning. I want nothing more than a refund as this couples massage was not worth the $160 we spent. Do not recommend, do not waste your money.

No frills but great massage for the money. You won't be disappointed. It is not a spa no heated…read moretables, aroma therapy but it is a good massage.

Recently stressed. Being older and moving do not go well together. What did go well is when I…read morestepped away for one hour to relax and renew. A New Day Spa is my haven to relieve my stress while improving my physical well being.

I pass through Lebanon every few months and always try to schedule an appointment with Lora. If you…read morelive in the Lebanon area you need to check Lora out. If I lived here this would be a weekly appointment.

I came to Bowling Green on business. Afterwards I was tired so I opted for a massage. The spa…read morewas cleaninside. The rooms had curtains for doors I was given a professional massage by an experienced therapist I will be back soon.

Amazing service, very thorough, and professional. I must say it was as if she knew where my pain…read morewas (without me saying anything) My tense muscles in my back... all kinks worked out. I almost fell asleep on the table by the end lol

10/10, hands down. Professional, clean, and the name is spot on. I left feeling SO zen and…read morerefreshed. I've only had one other massage, from a chain spa, and this was a million times better. She has this talent for reading your body and muscles, and what it needs. She's really cultivated and MASTERED her craft and you can feel it. No question, I'll be back. And I really want to emphasize her professionalism, the cleanliness of her spa, and the quality of care you receive. Her rates are also INCREDIBLY reasonable. I genuinely cannot recommend Julie and Relaxation Delivered enough.

Highly recommend. My shoulder and back were really bothering me and was finally able to get a…read moremassage. Price is pretty standard if not better than some other places. Julie really focused on my shoulder, neck, and back and helped relieved the tension. Give this business a try, you won't be disappointed.