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    Diamond Truss

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Diamond Truss

    Structural engineering project consultation

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    6 months ago

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    Lincoln and Long - Another award, very proud of our engineers!

    Lincoln and Long

    (7 reviews)

    They were recommended by my contractor but in the end both me and my contractor are dissatisfied…read moreand would not be doing business with these guys again. I would advise you to stay away as well. Positives: Looks like they generally know what they are doing. Only minor errors in the project documents and this is why they get +1 star in this review Negatives: Customer service is non-existent. It feels like they are paying me to do the job and I should feel privileged to be able to get a hold of anyone or schedule anyone to show up for weeks. This happened during surveying and during completion, so I and quite confident this is not just holiday season to blame. Be prepared, they nickel and dime you for every little thing when they know you have no options. They knew that county would require border verification form and yet they didn't include it into the contract and had the gall not only to charge me exorbitant amount on top but also for the time it took them to return to the project site and do 15 min of work. They later refunded some of that money when I complained but had a field day again when county asked for grading verification letter. This is a standard document that again should be part of the package but I had to pay additional $300 for them to visit me again and spend whopping 5 min to take a look and print a piece of paper. Very good lawyers charge less than that. All in all, I'm unhappy and feel taken advantage of. Never again.

    Terrible customer service. The woman that answered the phone was extremely combative unnecessarily…read morerude and demeaning. I was simply calling for a quote to budget in for their business. I will absolutely not be using Lincoln and Long strictly because of the woman that answered the phone.

    Diamond Truss - structuralengineers - Updated June 2026

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