Stopped in to have the pin on my watch moved. The staff was extremely welcoming and I felt their…read morewarmth. The Gentleman that tended to me had me try on my watch and took it to the repair person. When he returned, he had me try it on to ensure I was satisfied. I asked him what did I owe him, and he waved me away. I was shocked and elated. Definitely returning. Thank you!!!

Classic Jewelers in Easley is my first place to go for any and all jewelry needs. Their selection…read moreis beautiful, and their repair work is top-notch! We have used them for all jewelry needs for years and will continue to do so!

I had several pieces of jewelry repaired and John was able to find a solution for each piece. Great…read morejob.

The quality of stones were not what I was told, using lab diamonds and the quality of gold that was…read moreused was 14kt not 18kt. Turn around time was difficult trying to get the ring in time since our engagement was in Rome. Everything was messed up from the onset. He had at least 6 months notice. The size of the ring was also wrong. I'm not sure what he was thinking. Maybe I wouldn't find out. Because he gave me two bogus evaluations for my insurance company. It wasn't until I took it to a local jeweler to have it sized properly, because I wasn't going to let him touch it again, the center stone fell out because he didn't mount it correctly. All of it was just a mess and now I cannot get a reply from him.

I was looking for an onsite jeweler that can do a quick fix to my tennis bracelet and they were so…read moreaccommodating. They are so patient and customer friendly. I am coming back to do some business with them. I would definitely recommend them. I left my necklace to be done as well and reasonable prices. Thank you

I'm not going to let the previous review influence this review. I almost wish I hadn't read it! I…read morespent some time today looking at the traffic flow at this store. I didn't see any. I did observe some very nice looking things. The prices did seem high but these days everything is expensive! This jewelry store has been in business for thirty five years! They must be doing something right! I recommend.

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

I haven't been personally been in their store but I came across with their website which is linked…read morefrom their google map. I ordered a watch and it took a while so I tried to follow up with their number. I spoke with a lady and she is really unhelpful and rude with no empathy which is the main reason I'm giving 1 star rating. She said they don't sell anything online and they don't have my order. All I want is to confirm if I got scammed with the said website and let them know that there is an existing website that they should also report if it is not them. On my second phone call she is very irritated and that she doesn't want to fight me and slammed the phone. I'm so mad they just let scammers use their store name. I have called my credit card to sort it out and reported the website. Please don't order anything online on their website or social media page.

Excellent customer service! She went out of her way to wrap my gift for my mother! That was so…read morespecial. I will definitely be back to support. Shawn

After reading countless online reviews on custom jewelers in the Greenville area, I decided on…read moreSabyl's Fine Jewelry. I could not be more pleased with my choice! I was looking to re-work a ring that was a "recycling project" and combined stones from individual personal and family pieces into a single piece that I would cherish and wear daily. The challenge was to add another stone and create a ring that fit my outdoor lifestyle. Sabyl and Charlie listened carefully during our initial meeting and Charlie (with the patience of Job) was able to translate my sometimes inarticulate ideas into precise computer renderings that served as the basis for making my stunning, unique ring. On their website, Sabyl's Fine Jewelry pledges to make sure their clients are 100% satisfied--they deliver on every aspect of that promise.

Sabyl's Fine Jewelry is very trustworthy.Their work is excellent.She and her husband are great…read morepeople.Ive brought from them for over 20+ years.

This is for Skatell's Jewelry in Spartanburg, SC, USA, on N. Blackstock Rd…read more Nicest reasonably priced jewelry store that I have been in... around the country. Nice shop, excellent personnel (knowledgeable, no superior attitude). Master Jeweler, master designer on staff. Had worked for Harry Winston in NYC, until he wished to raise his children in a better environment. Has worked on several pieces for me & is currently designing my son's fiancee's engagement ring. The jewelry is of excellent quality, reasonably priced. Only one complaint... not enough yellow gold. But white gold is popular now, & they are wise to invest in what sells. Just doesn't suit my coloring... redhead w golden skin tone. 5 stars! Can't get the app to accept them!

I went to Skatell's expecting to receive high-quality jewelry, but unfortunately that hasn't been…read moremy experience. After only a year and a half, the diamond guard has already lost a diamond. I don't mind paying for quality, but it's disappointing when a piece at this price point has an issue so soon. I expected better durability and longevity. Do your research before making a significant jewelry purchase. A well-known name doesn't always guarantee the quality you expect. Looking back, I wish I had made a different decision.

Nice employee appraised our items and gave us a fair offer. The price of gold and silver is down…read morecurrently so we're waiting, but now have a better idea of the value at no charge. Recommend!

It was a nice place came in got a good price for my silver chain if you want a fair price for your…read moresilver or gold this is the place