A true family owned jewelry store that has been a staple in the upstate for years. They worked…read morewith me to customize my wife's engagement ring and it couldn't have come out any better! I explained the style I was going for and they nailed every detail! The Robinson's take the time to get to know their customers and form a relationship rather than just sell you something. Very fair prices and they'll help you find anything you're looking for.

Robinson's Jeweler offered great service with reasonable pricing. Prices were slightly higher than…read moresome of the mall "chain" jewelers, however their service was outstanding. They were able to offer several diamond choices and were able to order many settings. Above all, great personal service and guidance.

Eddie was very professional and nice. It was nice dealing with a family owned pawn shop opposed to…read morea corporate store. I am glad we found them.

Really knowledgeable and friendly staff. The jeweler is great. Needed a gold bezel sized for my…read moredouble eagle gold coin and they did a fantastic job!

We stopped in looking for a simple sterling silver men's cross, and the experience exceeded our…read moreexpectations. Jarrett was outstanding, friendly, knowledgeable, and incredibly patient as he walked us through several different options without ever making us feel rushed or pressured. He helped us find exactly what we were looking for: a beautiful, high-quality sterling silver cross at a great price. It's refreshing to receive such genuine customer service these days. If you're looking for quality jewelry and a staff that truly cares about helping you find the right piece, I highly recommend stopping by and asking for Jarrett. We'll definitely be back!

I have purchased from GGS in the past and, unfortunately, have had to return multiple items. This…read moreparticular experience was especially disappointing because of what I felt was a lack of transparency regarding the condition of an item and the way my concerns were handled afterward. I purchased a "collectible" frog enamel ring for $926.33 and was genuinely excited about the piece. After receiving my order confirmation, I went back to look more closely at the listing. It was then that I noticed, in one of the photos, what appeared to be a hole or significant loss in the enamel on the back of the frog. This damage was not mentioned anywhere in the description, which reads: "Striking gold frog ring, vibrant green enamel, dazzling ruby eyes, whimsical luxury. Size 4.75." My concern is not that a pre-owned item showed some signs of wear. I understand that used jewelry can have imperfections. My concern is that a significant area of missing or damaged enamel was not disclosed in the written description. There was also visible pitting in the 14K gold, although that was not my primary concern. I contacted the seller promptly because I wanted to address the issue before the package had even been delivered. Unfortunately, rather than feeling that my concern was being taken seriously, I felt that the response was sarcastic, rude, and condescending. I was told that the item had been listed by the owner Greg's wife and that any damage should have been apparent from the photographs. In my opinion, that is not an adequate substitute for clearly disclosing known or apparent damage in a jewelry listing--particularly for an item being presented as collectible and sold for nearly $1,000. I was also told that, because the jewelry is used, imperfections are to be expected. Again, I completely understand that. However, there is a significant difference between normal signs of wear and an area of missing enamel that is not disclosed in the description. I was additionally told that the enamel loss could be polished out with a polishing cloth. As someone familiar with jewelry, I found that statement particularly concerning, as a polishing cloth cannot restore missing enamel. What was especially frustrating was being told that the seller was not "trying to pull the wool over my eyes," while simultaneously being given an explanation that did not address my actual concern: why was the enamel damage not clearly disclosed in the listing? I contacted the company through Instagram and email before the store even opened because I was trying to address the issue as quickly as possible and potentially save everyone the time, expense, and inconvenience of dealing with a return. During the conversation, Greg said that he wished the package had not already been dropped off at the post office so that he could open it and inspect the damage himself. That raised another question for me: if the condition of the piece needed to be verified, shouldn't that inspection have taken place before the item was listed and sold? I am not expecting every pre-owned piece of jewelry to be flawless. I am expecting accurate descriptions, transparency about significant damage, and respectful communication when a customer raises a legitimate concern--especially after spending $926.33. This experience left me feeling dismissed rather than valued as a customer. Accountability and professionalism go a long way in retail, and unfortunately, I did not feel that either was demonstrated here. Based on this experience, I would encourage prospective customers to carefully inspect every photograph, ask detailed questions about condition before purchasing, and think carefully about whether this is a company they feel comfortable doing business with.

I haven't been personally been in their store but I came across with their website which is linked…read morefrom their google map. I ordered a watch and it took a while so I tried to follow up with their number. I spoke with a lady and she is really unhelpful and rude with no empathy which is the main reason I'm giving 1 star rating. She said they don't sell anything online and they don't have my order. All I want is to confirm if I got scammed with the said website and let them know that there is an existing website that they should also report if it is not them. On my second phone call she is very irritated and that she doesn't want to fight me and slammed the phone. I'm so mad they just let scammers use their store name. I have called my credit card to sort it out and reported the website. Please don't order anything online on their website or social media page.

Excellent customer service! She went out of her way to wrap my gift for my mother! That was so…read morespecial. I will definitely be back to support. Shawn

After reading countless online reviews on custom jewelers in the Greenville area, I decided on…read moreSabyl's Fine Jewelry. I could not be more pleased with my choice! I was looking to re-work a ring that was a "recycling project" and combined stones from individual personal and family pieces into a single piece that I would cherish and wear daily. The challenge was to add another stone and create a ring that fit my outdoor lifestyle. Sabyl and Charlie listened carefully during our initial meeting and Charlie (with the patience of Job) was able to translate my sometimes inarticulate ideas into precise computer renderings that served as the basis for making my stunning, unique ring. On their website, Sabyl's Fine Jewelry pledges to make sure their clients are 100% satisfied--they deliver on every aspect of that promise.

Sabyl's Fine Jewelry is very trustworthy.Their work is excellent.She and her husband are great…read morepeople.Ive brought from them for over 20+ years.

I went into Bijou with a friend to pick up a chain she had repaired and was met by the…read moreknowledgeable and friendly owner and one of her coworkers. They both shared their passion and love for jewelry and their amazing custom designs. Their pieces are beautiful and they can custom design pieces just for you too! I can't wait to go back and shop.

I got some lovely high-quality earrings here and plan to be back! Sky was very helpful and…read moreinformative about the pieces.

The Best in the business, he took a piece of jewelry that I already owned and made it spectacular…read more I wear it with pride and dignity.

I had several pieces of jewelry repaired and John was able to find a solution for each piece. Great…read morejob.

This is the ONLY place to go to sell your gold or silver. Super nice honest folks and very fair…read moreexchange.

Thanks to Jay and Tony for accommodating me today, and taking the time to give me assessments and…read moreadvice on some of my coins. Really good shop to visit and transact business with. Harvey Bassoff