I was recommended by my sister to go and Dr. P was very respectful and concerning about my 2 front crowns and helped fix the problem, I continued to go for many years, spending between my insurance and out of pockets thousands of dollars. All was good until I lost my job and dental insurance. Figuring since she has been such a good dentist, she would understand I could not afford much cash for any dental work I would need, I asked is she can work with me. What surprised me was when I asked for any discount, on the completion of my implant, she said she does not get any discounts and would not give me any, I said even $100 and she said yes, she was at least nice about it, but her receptionist started giving me a hard time. When I was coming back for an appointment and was running late b/c of car problems, the receptionist screamed at me and said "I would just have to wait" want I got there and just hung up on me, when i came in, she completely ignored me. After being disrespected numerous other times, i went to another dentist who ended up being $600 cheaper for the implant, I needed info and called Dr. P's office, the receptionist answered and told me she can not give me any info and does not know what i was talking about, I had my new dentist office call and they gave the ring around and how I owed them money which was not true since I gave them $200 credit for my implant and was planning to pay monthly payments. Bottom line, I am Completely surprised with this exp. and blame the receptionist for her rude and unprofessional comments. I used to love coming to her office and felt like as soon as I lost my insurance, they cared more about money than taking care of a customer who was completely loyal. Almost my whole family went to her and now she has lost so much more than my loyalty. I wish them luck but I hope Dr. P. talks with her employee about professionalism and not treat anyone the way i was treated. I tried to call numerous times to resolve this with no answer or call backs, I am assuming she saw my number and did not bother pick up since she would almost always answer my phone before. No hard feelings, just want to be respected. read more