Gorgeous Salon High-end…read more Clean On Time Accommodating Bea saved me when my stylist canceled on me last minute and I was headed out of town for a wedding. She managed to fix me up in just a couple of hours! Do not hesitate making an appointment!

I went here two times with Halie she couldn't lift my hair twice I didn't notice until a few days…read morelater my hair was orange ...like bronze how th f does a 24 years old know much about hair and color smh !!!!!!!Megan didn't even refund me bc she states I have 7 days how if you can't book with them and why the f would I want someone from here to fix my bleached hair I don't trust anyone here I heard another client state her hair wasn't what or how she wanted they just hire anywhere !!!be warned I'm pissed

Let me start off by saying how amazing my experience was here. Victoria was beyond amazing. She's…read moreso experienced and loves doing and learning about different hair types. She convinced me to not cut off my hair and revived my curls, I can't thank her enough for helping my hair!! Please ask for Victoria!!

Have the girl two chances and she failed both times. Spent close to $300 each time and won't do it…read moreagain. Showed pictures of what I wanted and you couldn't even tell I got my hair colored. She was persistent that there was color by taking me outside. I shouldn't have to go outside to see it. It's simply not what I asked for. Even wanted my small gray hairs to be covered up and they weren't.

I hit the hairstylist jackpot when I selected Nathalie Q as my stylist 1 year and 9 months ago! I…read morecan't say enough great things about her. Every single visit, she absolutely nails both my blonde color and cut. The color comes out rich, vibrant and perfectly suited to me. The cut is consistently flawless and easy to manage and exactly what I ask for (sometimes even better!). Nathalie is personable and professional at the same time, along with being enormously caring. I always look forward to my time with Nathalie at Factory Salon. If you are looking for someone who is talented, consistent and genuinely cares about their work and people, I highly recommend her.

Natalie was wonderful! I haven't had a proper hair cut in about 2-3 yrs. I went in super nervous…read morebut she made me feel right at home. She was attentive, asked questions about my hair and gave me the best tips!

I have been a loyal client of this salon for approximately five years, visiting every 10 weeks for…read morehighlights and a haircut. Because of that history, what happened on Saturday was especially disappointing. During my appointment, the salon owner's mood and behavior toward me were unacceptable. He has always been somewhat abrasive toward me, and I have often tried to avoid interactions with him. Saturday was the final straw. During my appointment, he spoke to me in a rude and belittling manner, which led me to calmly ask to be left alone and set a boundary. Instead of respecting that request, he returned and yelled at me in front of other clients and staff. The yelling continued for several minutes. I remained calm throughout the interaction, but I was embarrassed and shocked by how the situation was handled. I was concerned for my safety the remaining of the appointment. After years of being a loyal customer, I never expected to be treated in that manner. Professionalism and respectful communication should be the standard, regardless of what may be happening personally or professionally behind the scenes. As a result of this experience, I will no longer be supporting this business or its owner. The lack of professionalism, respect, safety and lack of accountability displayed during this interaction was deeply disappointing and does not reflect the level of service I expect from a business I have supported for many years. I have decided, unfortunately, to find a new salon. I will genuinely miss my hairstylists, Helen and Nina, who have always treated me with kindness and professionalism. They are talented, caring, and were a major reason I remained a loyal client for so many years.

I love Hannah she always does my hair the way I want it for the past 15 years. I follow her from…read morethe cypress location to the humble location .

Love, Love my hair stylist. Edith is the BEST in and hair color and doing my hair extensions…read more Always giving me new style on hair. She's very patient and very well with clients.

I highly recommend this place .and hope they stay in business for a long time to come! very happy…read morewith the haircut !! PRICE ARE REASONABLE The staff is very friendly and professional and is happy to meet your needs. Edith is a very professional hairdresser , always smiling and courteous, the whole staff are friendly and ready to help you , you feel the good vibes as soon as you enter the salon 5 + STARS

I've been going to Lily for the past 3 years and all I can say is that she is a miracle worker. She…read moredoesn't just color and cut but she really studies your hair and educates you on the correct products and treatments to use. I always have so much fun when I am at Luna Loft. The experience is always intimate and relaxing. I love that isn't not a big salon filled with people and chairs. Highly recommend.

Lily!! My lady can color some hair! Plus she is so much fun to hang out with!! She's taken me…read morethrough a few colors, my wedding look, and into my graceful grays. I'm with her for life!!

I had my hair bleached for the first time & when I got home I realized the bottom section of my…read morehair had been burned and is hard crunchy feeling. It is absolutely damaged. I called to let them know what happened and the lady on the phone just responded "oh" several times. She didn't care,,, she also told me she has a client she's seeing so she'll have to call me later..... she's not calling me back. Id appreciate a complimentary hair treatment or partial of my money back hell even an apology! I'm just sad bc i can't have my hair up in a pony tail or bun bc the damaged hair is from ear to ear.... $250 for this is just unacceptable.

Nikki and her staff did a great job with my hair I love it! Thank you so much Nikki definitely…read moregoing back. Excellent customer service Clean location Not only Nikki work on my hair at the same time her assistant help so made my appointment go fast Readable price

the lady with the short hair is very rude and disrespectful. she act like she don't want to work …read more they said little slick rude comments under there breath . they laugh and look at each other while doing your hair . moral of the story . go where you wanted all the want is your money they don't care about how you feel . book with someone who actually cares about your feelings and hair . do not spend your hard earned coins with these people unless you want to be uncomfortable.

Very nice ladies they wash and braid my hair! I go once a month! For new install-crochet braids…read more Good vibes good service