they seem not to stay true to their word I requested a specific date to take out my monthly payment…read moreand they were ok for a wjile but in the 4 yrs with them its been a fight to keep the date set and this late time they cost me fees due to their removing the money on the wrong date and by doing that it set me in arrears and cost me money and when I spoke to them to have them replace the money I was told we cant help you. so I called around and have decided to go with another company and they will save me over half the amt for the same coverage but They could of kelp my account just by showing that they cared about their customers and refunded my account so people don't stay with a company that doesn't care about their customers. the new company is liberty and they also have extra discounts and savings for me so people if you want a good company with great customer service try liberty mutual

I have been with this location and State Farm for over 25 years. The service is the BEST! You…read moredon't want or need to go anywhere else for any insurance needs. Dana Davis, wow, is all I can say. When you call, she provides the friendliness, accurate, and warmth when you need any insurance issues resolved. Keep up the Greatness you provide!

I recently switched to State Farm / Kylie Bean. I am immediately pleased with the very fast and…read moreaffordable service I received! They instantly saved me a lot of money! Jayme was super helpful and got me the best rates. She was easy to talk to and very personable. I would recommend this agent 100%!

We were moved over to them when my long time agent in Augusta closed shop. Every interaction with…read morethem has been top notch. Complex insurance policy needs and they helped compare different ways to cover my son and spent extra time helping him get the best deal. Friendly and competent.

Can't believe this company, I cancelled my policy after my divorce and they continued to take…read moreautomatic payments from my bank account and I had to get the bank and police involved to get my money back,definitely scammers

Excellent customer service, excellent prices...saved me HUNDREDS because this team listens, then…read moregoes above and beyond! Thank you, Laurel and State farm!

From the owner: We are a full service multi-line insurance provider in Hermon, ME serving the Greater Bangor Area…read morewith a highly trained team of professionals focused on bringing you a remarkable experience. We pride ourselves on being a valuable resource and providing easy to understand options for policyholders and the communities we serve. People tell us they love doing business with us because we place a high value on personal relationships, and our customer service is second to none. License #: ME-PRR99633

Like a Bad Neighbor, State Farm Is There to Make It Worse We…read morehad a sudden water emergency... we believe that water started coming out of a clogged drain overnight, seeping under the floorboards. We called it in right away, and we called the professionals - plumbers, and mitigation companies to come out hours after we observed this. We turned to State Farm, expecting the company we've trusted for years to help us through this disaster. We got our first communication with this office from Cecile Campbell who wrote in her e-mail; "It is our job to make sure this claim goes well for you, and we want you to be completely satisfied throughout this process." Sounds great, right? On the phone, she was the opposite - hostile, unpleasant, and dismissive. The gap between what was promised and what was delivered could not be wider. We needed someone to assure us and help us - they were now exploring all the ways of how they won't help us. As we tried to navigate this and understand what we could do differently the experience was more and more shocking. When we called to understand how this could happen and how to prevent future coverage gaps, we spoke with Angela Williams, who, by her own admission, does not work in claims. Rather than helping us navigate the situation, she spent the entire call telling us we were "probably not covered" and, based on her seven years of experience, she believed our claim would be denied. This was unsolicited and completely unhelpful during a stressful time. We even asked to speak to a manager because what we wanted was guidance and help on how to deal with this in the future. Instead of escalating the call, Angela hung up on us - stating she was going home and she was done with us. That's not customer service; that's outright disrespect. What's worse, Angela admitted that although State Farm claims to review policies with customers yearly, that "did not happen" for us. Her exact words were, "Well, we intend to," which is basically an admission that they never ensured we had adequate coverage. We relied on State Farm to guide us in choosing the right coverage to avoid scenarios like this, where tens of thousands of dollars in damage we might be liable for, and they failed. Insurance is supposed to provide peace of mind, not finger-pointing, excuses, and hang-ups.... and heaven forbid you ask for a manager, you won't get one. If you're considering State Farm, think twice. When disaster strikes, you need a partner who stands by you, not one who tells you why they won't.

The office personnel are patient and keep digging at the small problems that otherwise would drive…read moreme crazy. Cecile was great: super helpful. I have never submitted any insurance claims so I can't speak to that very important part of the business.

I have never had an insurance agent care so deeply about my concerns. They are like family, and…read morewant to do what is right for me. Gary has become like a brother to me. I can not say enough about how much they saved me and how secure i feel with the coverage they secured for me. They are a Wicked Good Insurance Agency. Dave & Cheryl Whitten

From the owner: Insurance Agency dealing in the following areas of business, and more;…read morecar insurance, home insurance, real estate, auto insurance, life insurance, collision, atv, insurance auto, personal, business rentals, real estate agents brokers, snowmobiles, liability insurance, snowmobile, rental, dexter, brokerage, cars, comprehensive, snowmobiles, homeowners, homeowners insurance, insurance car, motorcycle, car, atv, collision, auto insurance, liability