I arrived desperately without an appointment after getting a jump start, randomly selecting them…read moredue to their proximity. They did a long overdue battery replacement and found and attended to numerous other important issues. I could not have been more pleased by the quality of the work done and the pleasant waiting experience. I was so relieved to have the work done by a very skilled mechanic. I highly recommend them and am so happy to find a repair shop I can totally rely upon.

Had to have them fix two rear windows that were not going up or down anymore. Quick, friendly and…read morefair on price.

I am from out of state and drove over 420 miles to get here last Wednesday (June 10) morning early…read more En route, I hit tire debris that was unavoidable and had to drive very slow for almost 100 miles before I made it to Erie Pennsylvania to visit my daughter. I looked up tire places, and found Kerr's Tire Korner. I arrived around 8 AM and was warmly greeted by Brian. I explained my situation, and he had my car up on the lift within minutes. As I suspected, I needed wheels balanced from some damage done by the tire debris. Brian was very professional and extremely personable. I felt like I was in another country. Where I'm from in New Jersey, the pace is much more hectic and less friendly. In top of Brian's outstanding and personable service, he did not charge me! It's comforting to know that there are still good hearted people out there! Brian and Kerr's Tire Korner - A Huge Thank You for making my day! Aldo

We ran out of gas at the corner right across from Kerrs and what seemed like all the mechanic heard…read moreus struggling and came to the rescue. Not only did they push us out of the road into their lot for a safe place to be stuck but they also took my husband to get some gas so we could make it to the gas station. Great group of guys! Thank yall so much for helping us out! My husband has 4 spinal fractures so pushing for him wasn't an option.

Frankie is great, honest guy who will get you what you need and nothing more. Always works with…read morecustomers to make sure the money is right and easy on the customer. I won't take my vehicle anywhere else, Im not someone who trusts any mechanics, but I do trust frankie.

From the owner: We're a small family owned business that takes pride in helping out our customers in any way we…read morepossibly can.

Buffalo.Rd. Erie,Pa Location. Called for.an oil change & tire rotation 3:30pm got an appt. for 5pm…read more Was in and out in 20 min.!! Only $67 with coupon..Very satisfied, and will return.

Customer service called me and said they would call me back. It's been over two weeks. Still…read morewaiting. What a joke! Do not trust what they say for "out the door" or expect double the price!

These guys were just incredible. We had a blow out on our camper while traveling across the country…read moreand these guys helped us with 4 new tires plus the spare and installed them in their parking lot. They even helped us with getting in and out of the lot as it was a bit tight. Great customer service. Highly recommended. Thanks again guys!!

What a great customer focused business. Booking an appointment and getting a quote was easy and…read morepainless. Paul is a fantastic customer service rep and the store manager, Geoff, went above and beyond to make sure I could get my inspection taken care of despite my official registration card not arriving in the mail yet. I recently transferred my title from out of state to PA so it wasn't your typical inspection process. I'm really grateful to Paul's level of customer service. It's not something you experience much, especially around here or at a mechanic of all places. I don't want to say I'm looking forward to service issues, but I'm glad I know where I'll go when an issue arises. Thanks again for the great support. You guys have a great team at this location!

My son was out of town and needed repairs to an older car that we have for him to use at college…read more Firestone fixed vehicle for reasonable price. After picking up car there was still an issue with one of the repairs. While this may sound negative they took the car right back in without question gave a full inspection and ended up doing more than needed. Felt very good about the service and response. Especially when you have a child away that maybe doesn't yet know how to navigate a car repair yet. Thank you for taking the time and the professionalism in making it right...and then some.

I went to Firestone on 9/6 to get a quote on new tires. I also told them when I drove, I kept…read morehearing a whistle noise. I was told my car would be inspected when the new tires were put on. I had a 1:30 appointment for 9/13. I was told it takes an hour to 45 mins for everything to get done. Firestone didn't get to my car until 5:00. Since I waited so long, I was given a card for a free oil change. Once I got home that evening, Firestone called me and stated I needed a new battery, an oil change, and brake pads. Sunday 9/13 rolls around and Firestone called me asking me what I wanted to do about the battery. I gave them permission to do everything since my car was in the shop. On Sunday 9/14, I was told my car was ready. They "test drove" my car. I drove two miles to get home and my car stalled on me. My break was locked in place. My oil, battery, and engine light appeared on my dashboard. My car had to be towed back to Firestone. Monday 9/15, I called and spoke to the store manager Wes. He told me my car was top priority for the day, and he was waiting on the mechanic to arrive to work on my car. I told him to keep me posted on what was going on. By mid-morning that day, I called to see what was going on. I spoke to Wes again and he stated that it was my engine and there could be a recall on it. He stated he had to submit a claim to the claims department, and I should be getting a call that day. He also stated they do not work on engines and my car needed to be towed. My father and I decided to go down to the store to talk to Wes in person. If Firestone did something to the car, they would be responsible for a new engine. My father asked if oil was put in the car and Wes stated "That was the first thing I checked when I walked in". I believe oil was put in the car when my car was towed back to Firestone so they can cover their tracks. Wes set me up with a rental car through enterprise. My father and I went up to Kia (where I purchased my car) to give them a heads up that my car would be towed to them. I explained the situation to them and showed them the pictures. The first thing Kia told me was that Firestone did not put oil in my car. They looked up my car in their system and there are no recalls on my car. I took it upon myself to call AAA to get a tow since claims was not calling me. Claims called me on 9/22. I was told when you get an oil change it can damage the engine. How many times does a person get an oil change? An inspector went to Kia to look at my car on 9/26 and stated the engine can stall 2 miles if no oil is put in the car, as this happened to me. Wes does not care that my car was damaged. He has no sympathy for the situation. He will not own that his workers make a mistake. As a manger of the store, he is useless. All he could tell me is "It's out of my hands and I cannot do anything" and "I do not have a number to claims". You are a store manager and do not have a number to the claims department? Insane! The lack of customer service here is terrible. They are trying to brush this situation off to another mechanic so they don't have to deal with the problem. I will never be coming back here when all this gets resolved. This place deserves zero stars. If they did this to me, I know someone behind me will be next. Please take this into consideration if you decide you want your car serviced here or else your car will be damaged. As of now, claims called and a decision will me made by Monday 10/6 if Firestone is responsible, which they are. There was nothing wrong with my car until Firestone took care of it. I believe this company will do anything to make money. They took advantage of me. I come to get new tires on my car and in the end I have a frozen engine.

I purchased this used vehicle last year from the dealership…read more I have been back for service several times, routine mostly. The people are great to deal with. My vehicle is serviced promptly and everything they do is explained in detail, before and after.

Absolutely unforgettable. Was years ago, but always take the opportunity to relate it, as I…read moresuspect it still may be the same, given the egregious tricks, and nefarious billing and services plied upon me. I will not elaboraate, but no need to, simply google this dealership, and the front page articles in the Erie papers back then. Obviously, I will never get over it, but, thankful my daughter and grandchildren did not die in an accident from the bald tire they put on her vehicle. I was helping her, paying for everything, so I had limited abilty to challenge anything, and my daughter, with 3 children and 9 months pregnant, and busy schedule, could not either. Just beyond description what that employee did.

Great customer service! We were traveling from AL and concerned about our tires and they took our…read morecar in and fixed it up! Free of charge for a nitrogen fill up. If we needed tires, we would only buy them here!

Made appt days in advance, when I get to the store they had no tires. Tires were ordered and made…read moreanother appt. tires were sent to wrong store. This place is a joke from what it used to be.

Traveling from CA to MA and had a broken valve stem. Shop was pretty busy and they managed to fit…read moreme in and get me back on the road rather quickly. Everyone was very pleasant and professional.

Always responsive, attentive, resourceful and helpful. I've never been disappointed with the…read morequality and timeliness of their service.