If you're lazy like me. Pay for it. These guys and gals change your oil. Dispose of oil. Check…read moreyour tire pressure and top off all fluids. Radiator, washer, and Trany fluid if it needs it. Hell they can change your air filter if u need it. That said, you sit n wait. 20 min you're out of there. Good team and easy peazy. Average prices for oil but you can only accept the inevitable.

I have been going here for years for oil changes. The staff is always friendly, quick, and…read moreefficient. The last time I was there I had Stan, Tyler, and David. And like previous visits, they were great. Whether it is lining my car up or finding the lever to pop the hood, they make it easy for me. One less thing I have to worry about. Good location, good hours, I'll be going here for years to come.

I LOVE this place. I get to sit in my car for 10 minutes while the oil is changed. No appointment…read morenecessary. So convenient! A few years ago, I waited at an Erie dealership for TWO HOURS for an oil change to be completed. I inquired several times at the service desk about what was taking so long. Eventually, the mechanic finished and brought me a list of everything he could repair on my car -- along with a very expensive quote. I only wanted an oil change. After that, I tried this Express Care location (near 26th and Peninsula) and I now use them exclusively for my oil changes.

My go to place every time I need an oil change. Amazing customer service and bonus doesn't take…read morelonger than 10 minutes! Thank you today to Robert, Brennan, and Tyler!

My son was out of town and needed repairs to an older car that we have for him to use at college…read more Firestone fixed vehicle for reasonable price. After picking up car there was still an issue with one of the repairs. While this may sound negative they took the car right back in without question gave a full inspection and ended up doing more than needed. Felt very good about the service and response. Especially when you have a child away that maybe doesn't yet know how to navigate a car repair yet. Thank you for taking the time and the professionalism in making it right...and then some.

I went to Firestone on 9/6 to get a quote on new tires. I also told them when I drove, I kept…read morehearing a whistle noise. I was told my car would be inspected when the new tires were put on. I had a 1:30 appointment for 9/13. I was told it takes an hour to 45 mins for everything to get done. Firestone didn't get to my car until 5:00. Since I waited so long, I was given a card for a free oil change. Once I got home that evening, Firestone called me and stated I needed a new battery, an oil change, and brake pads. Sunday 9/13 rolls around and Firestone called me asking me what I wanted to do about the battery. I gave them permission to do everything since my car was in the shop. On Sunday 9/14, I was told my car was ready. They "test drove" my car. I drove two miles to get home and my car stalled on me. My break was locked in place. My oil, battery, and engine light appeared on my dashboard. My car had to be towed back to Firestone. Monday 9/15, I called and spoke to the store manager Wes. He told me my car was top priority for the day, and he was waiting on the mechanic to arrive to work on my car. I told him to keep me posted on what was going on. By mid-morning that day, I called to see what was going on. I spoke to Wes again and he stated that it was my engine and there could be a recall on it. He stated he had to submit a claim to the claims department, and I should be getting a call that day. He also stated they do not work on engines and my car needed to be towed. My father and I decided to go down to the store to talk to Wes in person. If Firestone did something to the car, they would be responsible for a new engine. My father asked if oil was put in the car and Wes stated "That was the first thing I checked when I walked in". I believe oil was put in the car when my car was towed back to Firestone so they can cover their tracks. Wes set me up with a rental car through enterprise. My father and I went up to Kia (where I purchased my car) to give them a heads up that my car would be towed to them. I explained the situation to them and showed them the pictures. The first thing Kia told me was that Firestone did not put oil in my car. They looked up my car in their system and there are no recalls on my car. I took it upon myself to call AAA to get a tow since claims was not calling me. Claims called me on 9/22. I was told when you get an oil change it can damage the engine. How many times does a person get an oil change? An inspector went to Kia to look at my car on 9/26 and stated the engine can stall 2 miles if no oil is put in the car, as this happened to me. Wes does not care that my car was damaged. He has no sympathy for the situation. He will not own that his workers make a mistake. As a manger of the store, he is useless. All he could tell me is "It's out of my hands and I cannot do anything" and "I do not have a number to claims". You are a store manager and do not have a number to the claims department? Insane! The lack of customer service here is terrible. They are trying to brush this situation off to another mechanic so they don't have to deal with the problem. I will never be coming back here when all this gets resolved. This place deserves zero stars. If they did this to me, I know someone behind me will be next. Please take this into consideration if you decide you want your car serviced here or else your car will be damaged. As of now, claims called and a decision will me made by Monday 10/6 if Firestone is responsible, which they are. There was nothing wrong with my car until Firestone took care of it. I believe this company will do anything to make money. They took advantage of me. I come to get new tires on my car and in the end I have a frozen engine.

1 older guy cat called my best friend today and told her to 'come sit on his lap' while she was…read moregrabbing something from the store. Probably not the smartest thing you've ever done while wearing your uniform and being with a co worker. Honestly disgusted at how he handled himself and represented this business.

This place feels like "once we got you here, let's try to get as much money out of you as…read morepossible". I was told 15 minutes and has already been 30. I'm sitting here watching the technicians take 20 minutes to put wiper blades on the car a head of me. I'm sure I won't be back.

EXCELLENT SERVICE! I rolled into Millcreek for a funeral…read morewith a truck hemorrhaging oil after Hogan and Son's did me a pretty serious disservice the prior day. The guys at Lakewood are GREAT. I explained what happened, they replaced the crush washer on my oil pan drain bolt (Hogan and Sons just didn't replace it) and topped me off with 2.5 quarts of 0W20 (that's a lot of oil to lose in 24 hours!) AND - they fixed my hood latch with a ziptie (since Hogan and Son broke that too!) Highly recommended. Thanks guys!

great service and even better quick service at that. The staff here do not antagonize you with…read moreother services or repairs like other places do and you get a window view of them working.

Buffalo.Rd. Erie,Pa Location. Called for.an oil change & tire rotation 3:30pm got an appt. for 5pm…read more Was in and out in 20 min.!! Only $67 with coupon..Very satisfied, and will return.

Customer service called me and said they would call me back. It's been over two weeks. Still…read morewaiting. What a joke! Do not trust what they say for "out the door" or expect double the price!

Firestone has been a godsend for me. For one, there operating hours make it convenient to schedule…read moreappointments. Two, they are honest and do quality work. I highly recommend!

Terrible, twisted my tie rod boots around the rack and pinion. Would not recommend, good for time…read moreavailability, but if there's no consideration for people's cars you can forget having anywheres near 5 stars. 1 star is adequate enough.