Canceled my appointments without giving a notice. I even have voicemails day before confirming my…read moreappointments but when I showed up they said I didn't have any. Lack of communication between AI and actual people

Always very friendly and very informative. My husband had a minor procedure and it couldn't have…read moregone more smoothly.

I brought my mom to this location for an outpatient surgery…read more It's easy to get to, just off of 465 and Washington Street and there's plenty of parking. The building seems a little older but is clean and well-cared for. The front office staff, nurses, and doctors were all friendly and really attentive. My mom's last surgery in a different network and location went terribly so we were dreading it, but this experience was easy, quick, and went really well. The lobby is on the smaller side, but there were a few times I was the only person waiting so it really wasn't bad. There isn't a cafe or place to get food, but there was a coffee machine in the lobby and a few vending machines downstairs.

The medical staff were very inappropriate to me after my surgery and made me feel unsafe.read more

I went to this doctor's office following my sleep studies that have shown I have sleep apnea. The…read morestaff has been friendly and knowledgeable. I have met with Dr. Robert G. Shellman, MD, a couple of times thus far and have more follow up appointments scheduled with him and his other office staff. They have helped me to find the correct type of sleep mask for my specific needs. Dr. Shellman is a professional and very intelligent man, with excellent patient doctor manner, and he is not opposed to making a joke to lighten the mood. I recommend this local Shelbyville, IN office that's located inside the new hospital located near i74 and St Rd 9. They accept all types of insurances.

DR Capen is a wonderful Doctor who truly cares about his patients.I have went to him for years and…read morethe staff is wonderful and considerate always smiling.

Dr. Capen is very thorough and works for patient centered care, his staff, however, operate in the…read moreopposite extreme. Four office visits and I am yet to experience less than a 2 hour wait time - and that is with calling ahead for delay updates (without those expect upwards of 4 hours delay, not kidding). I understand it is challenging for staff when Dr. Capen commonly goes overtime with patients but less severe attitudes from check-in personnel and more accommodations for patients who are physically unable to withstand extreme wait times should be explored. During my relatives last appointment, after calling ahead and still being told of additional wait time, he was told he would be seeing the NP ( who was overheard complaining about his transfer to her schedule) not Dr. Capen. I had to call the office and threaten reviews to have him placed back on Capen's schedule. Call backs are equally challenging often exceeding 24 hours. My relative nurse and I have both been leaving messages for biopsy /oncology contact information. 3 weeks later, still no return call. It typically takes at least 24 hours for a return call but baffled at delay surpassing weeks. A biopsy had been scheduled then we were told last minute it could not be done. Weeks later I heard from a new surgical center that they could get the sample using a different method. My relative was frustrated and tired and stated he did not want a biopsy and went on hospice. He would now like more information on the latest biopsy approach. I anticipated this would be challenging for Capen's office staff but several weeks is plenty of time to simply return a call to either me or his nurse regarding his options. Dr. Capen is a great doctor but patient centered care must be viewed as a team effort among his staff or it all falls apart leaving frustrating and time sensitive gaps in care.

Easily the worst group of medical staff I have ever encountered. Their snide, judgmental comments…read moreand lack of professionalism is shocking. They illegally and intentionally waited more than 30 days to send a single lab report to my new doctor. My new doctor commented that the women at this office were catty and seemingly "punishing" me for switching doctors by withholding my records. Go anywhere else if you wish to get even satisfactory medical care. The last time I was in the office I heard them loudly discussing another patient and making fun of her, claiming she was delusional. It was entirely heartbreaking and disgusting. I never went back.

Dr Wooll honors medical freedom and very knowledgeable. Sometimes there is a wait but she will not…read morerush through the appointment but give you her undivided attention. Many people Ivee known have switched to her because of her up to date knowledge on the latest treatment. I won't go any where else.

The entire staff here is second to none! I had a horrible experience at another provider (rhymes…read morewith Casper), so I was nervous about trying to find a new Dentist and the folks here just proved to me that a trip to the dentist doesn't have to be stressful!!

Minday at the front desk is very rude, disrespectful and unorganized. There is a big lack of…read morecommunication with her and Dr. Jordan.

She is amazing! Listens, very compassionate. On point with her diagnosis. Happy to have her as my…read moredoctor!

I have been a patient of Dr. Mashindi for several years. I have had experience with a number of…read moredoctors over the years, some definitely better than others. I have found Dr. Mashindi to be one of the very best primary care physicians that I have worked with, and I feel very fortunate to be one of her patients. Dr. Mashindi has demonstrated to me that she always has my health and best interests at heart. She is always a pleasure to meet with, kind, sensitive to my needs, and always on her game. Dr. Mashindi also runs a very efficient office that avoids lengthy times sitting in the waiting room. My health record is long and complicated, and I feel incredibly blessed to have Dr. Mashindi as my primary care physician. Thank you.

Dr Mimms has been a wonderful Dr and has been the only one that has helped my quality of life over…read morethe years. I would not be able to even take care of myself or work without his wisdom and compassion. However, recently I have a feeling he has abandoned his pain management patients to only peruse hair restoration clinic. I have been calling for 2+ wks to get my medication refilled. 10 days without my medication I have been on for years! 6wks trying to schedule my next appointment which is normally every 3 months. The only communication I have received was an email from Jennifer in March stating they were short staffed to leave a message and she will call in my medication to the pharmacy. None of this is happening and I don't understand why. If he is no longer caring for PM patients we have a right to know this and ask for our medical records and a referral. Praying for a callback. It just seems cruel at this point and I have so many unanswered questions as to what happened and why PM Patients are not being taken care of. Welcome ALL patients to reach out with their experience as well. We are not alone!

I have been a patient of Dr Mimms for some years now. He has a wonderful bedside manner and keeps…read moreme well informed of my condition. He takes the time to listen and understands how you are feeling. Thank you Dr Mimms!