I love this company. So professional and always get the job done right…read more Thank you Manny for a job well done Mel

I filed a complaint with the Better Business Bureau regarding Affordable Appliance…read more The owners responce was less that factual. In general extremely poor customer service. Three to four days to return a call. They also make promises that don't keep. Look elsewhere.

Had the pleasure of having Jarret at our home for our refrigerator…read more Having had him inspect our gas dryer previously, we instantly called Appliance Works for our fridge. With a minimum of time Jarret assessed and diagnosed our issue. The part was ordered, andcwe expect it fixed in 3-4 days. We now have a confidence level for any appliance repair we may require. Bravo!! 5 Stars.

The service man showed up on time was polite and friendly quality of work was excellent fair price…read morefigure out what was wrong fixed been working great since repairs were done

Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

Went to check out a new washing machine since ours stopped working abruptly. We were preparing for…read morethe worst if we had to replace it. We spoke with a really friendly and nice staff member who was well informed and took the time to address our questions about Speed Queen. However, we decided to have a service technician come and check it out to see how serious it was before making a decision to replace our washer. They dispatched Josh to our home and he was great. Very respectful and professional and got to work right away. He figured out the issue which thank goodness was not major and fixed the washer. He tested it out prior to leaving and I was so grateful that he was able to take care of it on the spot and didn't have to order parts for it. Kudos to everyone at this business! You guys are great and I'm very happy you are around to service our community needs!

Absolutely the best. The belt on my 10-year old Speed Queen broke. I called on Tuesday saying there…read morewas no rush, they came out Friday and it was done in an hour. I had them replace belt, the idler wheel and the water pump while they were at it. That way I will last for another 10 years at least. The price was right considering i aksed for al lot more than just the belt.

Requested service call for appliance, appt was made and on time allowed. Chris was very helpful and…read moreinformative.

Excellent and knowledgable service. Steve the Service guy came hours early (called first to check)…read moreand diagnosed the issue, ordered the part. So far, so good.

American Home Shield sent a repair request for our oven that was not heating up. Buff made contact…read morewith us within 24 hours and set up an appointment within a reasonable period of time. He is professional, courteous and extremely knowledgeable. He identified and fixed the problem in record time! Would most definitely call on Buff independent of home warranty....Highly recommend.

Excellent and speedy repair of our Samsung craft ice maker by the owner Buff Van Landingham. It's…read moregreat to see that an expensive appliance can be repaired at a reasonable price but a professional technician! Was referred to us by Samsung customer service.

Came in with fridge problems, and the issue was resolved quickly. The problem was explained well so…read moreit was understood what happened to the appliance. Overall Monte's had great service, diagnosis of problem, and reasonable pricing.

From the owner: Welcome to Monte's Appliance Service…read more Monte's Appliance Service has been in business since 1972. With over 45 years of experience, we are factory trained to service and repair most major brands on the market. We specialize in repairing refrigerators, washers, dryers, freezers, ranges, and more. We are excited to tell you that we also offer refurbished appliance sales and appliance parts, depending on availability. Call Monte's Appliance Service for your repairs today. One call does it all.

I have a 14-15 year old vinotemp wine cooler that fail to cool after about 14-15 years of quiet and…read morecontinual service. Arghhh great unit. I initially called the manufacturer and they informed ma based on what I described that it was the compressor. And since 'this unit has been out of production for a long time they no longer carried the spare parts. I called a friend who has several larger units and has bought spare compressors to keep them running. Jd informed me that his large ones the costs were about $2000 each. He informed me that the smaller ones were about a $1000. I tried to find the compressor but non available even through eBay. I called Apache and Mike got back with me and recommended to buy a new unit. After 14 years there was bound to be more things to go wrong and the repair cost he estimated at a $1000. Which aligned with my research. His great honest opinion was welcomed. I like that thus recommend Apache appliance. Oh I found the replacement vinotemp brand new at $725.

The Tech was very efficient and timely. He even went a little above and beyond doing a little extra…read moremaintenance on my dryer without charge. would definitely call him for repairs if needed again.

Have dealt with Kaylee and Pro Appliance service on two separate occasions at two different…read morelocations and each time, they've been great. Great to work with and communication is top notch. This is the only appliance repair company you'll need - they're the best!

We called these folks to service an electrical issue with our Conduction Cooktop that was changing…read moretemperatures and turning off randomly. When the technician arrived he informed us that there was a hairline crack in the glass and we would have to pay to replace it prior to diagnosing the electrical issue, and he gave me a price. After he left I had a look at the glass cooktop, and there was a large crack going across it that was NOT there prior to the technician's visit. I talked to him, and asked him about the crack, that was not there prior to their visit. Pro Appliance called me back, said it was my word against theirs. And that they would not do the repair any longer because I assused their technician of breaking the glass. Well the reason I accused the Technician of breaking the glass is because the crack was not there prior to the technician coming out, and it was there after they left. I clean that cooktop twice daily, and there was no crack. I offered to pay for the repair reguardless, and they still refuse to pay. I don't know when companies stopped acting with integrity. When people stopped taking responsibility for their actions. Pro Appliance lies, and refuses to back up their work.