Is it just the Dicks in Euless or does their customer service in every store suck this much? I have to go here pretty regularly as they are the nearest sporting goods store but it is always the same sales associates are all over the store talking to each other but never even acknowledge you. I stood looking at bats today for almost 20 min. Finally picked up some gloves and left. At the counter the unconcerned checker asked if I had found everything. When I said no she said sorry again not really concerned and rang me up. This is typical for this store. If you want help you absolutely have to chase someone down. read more

Ordered a Wyatt Langford jersey on the Dicks app that was shipped from this location. The jersey was shipped same day a few hours after placing the order. It only took a few days to receive via FedEx. Very fast delivery! read more

**BUYER BEWARE ***Placed order online for shoes that showed in stock in the correct color and size. Got shipping information, tracking number etc. Then received an email saying that my order was cancelled. Contacted Dicks via Chat since it was after hours and was told sorry there is nothing we can do. I used a $10 reward and a $10 coupon and again was told that I have to wait 5-7 business days for not only the $ to be refunded but for my points/ discount to be refunded and IF ITS Not to call. There is no customer satisfaction or resolution to resolve THEIR issue. Very disappointed. I have lost all confidence in this company and will be going elsewhere. I can understand waiting for the $ to reverse since thats standard. however a coupon ? you cant provide me w/ a "sorry for the inconvenience $20 off to compensate ? read more

This place sucks. It's like a set for Zombieland. Mostly empty and when you do happen upon a hiding employee, they don't want to be bothered. Nobody even at the front registers. I hope they go out of business soon. read more

Mike the bike tech is the OG, I shop at dicks because of employees like him. Thanks bro

Took my bike for some basic adjustment after I had purchased it online. Daniel was very friendly and helpful. He took care of the adjustments and also checked the derailleur for the noise it was producing. It seemed like the derailleur was no aligned right during assembly. He did not charge me for the work he did. That was a great gesture. Don't get to see such good customer service. I ended up returning my bike, thanks to Daniel. Will take my bike here for service and routine maintenance for sure. read more

Friendly staff, very organized. But wish they had more variety clothing colors and shoes. (Nike)?

Huge store! It is so organized in here. It's brand spanking new so they are working on their inventory still. But they have a ton of Nike and Under Armour gear for women. Beware if you are short on time because you could spend a hot minute in here just looking around! The sales folks were helpful in asking me what I was looking for and etc. Also it seems like they have plenty of people already working the front check out lanes. I'd like to see more energy gels and what not up front like at the other Dick's stores in the area as I'm always looking to stock up for my next long run. Otherwise I'm a fan! I love all of the tanks with cute motivating sayings on them. They are especially fun at races when you need to snap a photo. Because runners like to do that kind of stuff. Show offs. read more

DICK'S Sporting Goods - Sports Wear Near Me - Euless, Texas

Was in the area and my husband wanted to stop in. This is a new Dicks Sporting Goods location. Just like other Dicks it has a large selection of sporting goods. The store is extremely clean (new store) and items are nicely folded. I walked around the entire store and it wasn't until I got to the shoe department did someone asked if I need assistance. I've always found them to be over priced, but they have a lot of merch in stock including the latest Nike shoes. read more

DICK'S Sporting Goods - Sports Wear Near Me - Euless, Texas

Went to this store to buy a set of golf clubs. No one was there to help. Went into the hitting room and swung a few demo irons that were there waiting for someone to come to help me. The golf area employee finally came and instead of asking if he could help me, he chastised me for swinging the club with the security tag on it, saying I might break it. I have worked in retail and know that anything short of hitting that tag with a hammer will not damage it. His lack of courtesy and foolish assertion were enough to convince me to move on to the PGA store where I purchased a set of Callaway Apex irons. read more

They have a great staff. Well trained, friendly, professional, open to feedback, and clearly take pride in what they do. I worked with Roman extensively and found him knowledgable, generous with his time, and open / honest. He took me through several firearms (for future purchase), ammunition, and a eye / ear protection for a friend I was taking to the range the next day. He was fantastic. The cashier met me at the register, and had me checked out quickly after finding my Dicks ID number. Congrats on a great team. read more

Very unethical staff! I was pressured into buying a protection program for my sons bat. I was told it covered "normal wear and tear" or damage, he literally told me bring it back after the season and you can exchange it for a new bat....I was very skeptical but bought the coverage. 1 month later I returned the bat because it got dents in it after hitting baseballs. I was told this damage is not covered under the warranty. On top of this the customer service was horrible the cashier was rappping an explicit song while my kids were right next to me. read more

Worst customer service I have ever experienced. I went to find someone to help me get a pair of shoes and was completely ignored. When we finally got her to come help she was very rude and couldn't be bothered. read more

Absolute terrible costumer service at the Euless TX location. Isabelle was the rudest employee I have ever encountered. I was judged when trying to use multiple coupons and when changing my mind on a purchase. Rude comments were made when I did these things. Will not be returning. read more

This is a brand new store, of course it is going to be clean and well stocked and everyone is going to be on their game with customers. I personally think their stuff is overpriced, 14.00 for a water bottle??? Oh, it is because it has a mister on it, um yea. I got one at the dollar tree across the street and it is just as "sporty" and cute as theirs. I wanted to buy a pair of Nike Air s for myself but couldn't get one single person to help me, most of the employees were to busy helping the single mommies with small kids find their shoes for back ta school, well turns out I didn't need their help anyway because they didn't have the style nike s I wanted. I forsee the only time I will be going in here is when I am really bored. read more

Their merchandise is overpriced and they out out coupons on the Internet and then will not accept them in the store. Absolutely ridiculous.

First time in this location. Greeted as soon as I walked in. There was not an employee I walked by that did not ask if I needed help finding something. The store was very well stocked and had a good lay-out. Price wise - pretty much the same as Academy. read more

DICK'S Sporting Goods - Sports Wear Near Me - Euless, Texas

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Great store but rude and cocky cashier who may even be a manager. Tall guy on crutches thinks he is a big shot and likes to feel important. Will drive to Irving. read more

Madison was a life saver! I was trying to exchange a Christmas present for a different size but since the item was online only I was going to have to return and reorder it. The price had gone up $20 since the time my mother-in-law had ordered the shirt and Madison got in touch with customer service for me to get a special code to make the return/reorder an even exchange. read more

Not impressive. Looked for help - limited. Wrestled two kayaks off racks so we could see and sit in them. Tried to buy two - same model different colors. One color was $60 more in store than online. Store would not match. To get price we were told to buy online. Bought online for In store pickup and were told it would take 3 hours to process order!!!! Really??? Had to drive back the next day to pick up. Ridiculous, big company embarrassing service. We won't bother shopping here again. read more

This is not directed at the store but the company itself. Received a promotional coupon in mail. buy one get one 50% off. I checked the coupon up and down, read the small print and even went on website to make sure that there were NO exclusions like items need to be SAME LIKE item. Went with my daughter to store and was charged full price on both BECAUSE the second item has to be the same type. Called the cooperate customer service. Explained problem. On call and (mostly) hold for 44 min while they researched. Came back saying it had to be same like item per company policy. Informed them that this was fraud if not in writing on coupon. Thought I had researched well but obviously even if not in print it still can bite you and stand. Will take all my business elsewhere no matter how good the sale or promotion is BECAUSE believe me it probably isn't. read more

10:00 am in a Wed morning & I've been waiting 30 minutes to check out. Hire some help!!

This is one of my favorite Dicks of all time. They have a very friendly staff who was extremely helpful finding my tights I was looking for. I previously had a bad experience here but they went above and beyond and now I won't shop anywhere else. I apologize for anything bad I said about this store. They're great. read more