I bought two pieces of exercise equipment here. Bowflex Max Trainer and a Treadmill online and my husband picked the equipment up seamlessly. Their prices are more competitive than Amazon and Bowflex. Their exercise equipment is top quality. I also bought a bicycle here and loved the customer service. It's not too crowded and the sales people are very friendly and helpful. read more

I can't believe really this Dicks. They need to teach customer service. They do not acknowledge a customer in the store with a hello or can I help you find anything etc. I am still in here and I see many employees not many customers at all and still no one ask if I need anything. I definitely stick to REI customer service ... etc read more

I've been here at least a dozen times. Everytime I go to checkout there is only one person working a register. There has been several occasions where I've left my merchandise and walked out because I don't have time to wait for the 10 customers ahead of me. I have recieved great help from a couple of the guys at the gun counter and with fishing stuff. read more

If I could leave a negative review believe I would due to the fact that a situation occurred inside a local d***'s sporting goods factory store I was made to pay for items that I did not purchase that somebody else that was in the store had shoplifted or took without purchasing allegedly from the manager and employees at the location I was told that if I did not purchase the items that I would not be able to return to the store so I paid for the items even though I had nothing to do with the items leaving the store I called customer service and I spoke with representative Carmen I was told that there was nothing she was gonna do that it was a issue to deal with management at the location I simply asked for my money to be returned to me and for me to be allowed back at the store in the future Being that I was not involved with any kind of mischief or wrongdoing at the time I was told that I was not gonna have a refund of my money and that the issue was handled properly by the manager Nick I am a small business owner and I am highly Angry and frustrated at the fact that just because they are a corporate store and a large chain of outdoor goods that being I'm just one customer they don't care about such isshe is I'm sure these problems Happen quite frequently at retail stores but I was not involved in the Internet and I feel I was wrongfully made to pay for items and pretty much Blackmailed into paying for items that I did not take I recommend that if you want a store that's gonna handle things properly when issues arise don't choose dicks or they will simply tell you oh well it's a in store problem I definitely will be shopping at Big 5 from now on..... read more

Very Bad Service Walked Up And Asked 3 People For Help And They All Just walked Away from absolutely embarrassing the service I had received I have So many friends who play sports go fishing camping and we will all make sure to go To Bass Pro ship the service is way better they couldn't take one second to answer a question I Guess if the name Fits They all Acted Like a bunch of Dicks !!! read more

Drove here from San Jose specifically for a backpacking/traveling backpack 40L-70L size. The R.E.I. in Santa Clara/San Jose had a much better offering comparatively. However for athletic clothing and actual sporting goods this Dick's is well above par. Perhaps a strong competitor would be the Dick's located in Schaumburg, IL. So I won't count them out for sports gear but for a large backpack for my 2week trip to Colombia this store did not satisfy. Verdict: for sports/athletic/workout gear definitely come here but bring a coupon if you can as suggested retail is basically the law here with small exception of the discount racks. read more

Stopped here at dicks sporting goods to get a Gift Card for a Co worker,this store has everything under the sun here from golf to football to Hunting, I recommend you check it out, be prepared for Long Lines. read more

All the workers are kind of lazy and don't really care about their customers at all. Except that black dude that works at the door, he was pretty cool. They don't seem to give a shit about their customers which is a shame really read more

I'm here on the opening day. Place is huge and lots of selections. Right now I'm just hanging out because an associate just told me a truck load of Giants stuffs is arriving any minute now. Staffs are friendly (it's normal on an opening day). Definitely coming back to shop. read more

DICK'S Sporting Goods - Got this instead! - Sports Wear Near Me - Fremont, California

So Dick's Sporting Good store in Fremont opened up this past weekend, November 1-2, 2014. This store is huge and has a lot better selection for fitness gear, workout clothing, running shoes, soccer cleats, shooting sports, and fishing than Sports Authority or Sports Chalet! It's about time Fremont has a store like Tri City from back in the day! I was amazed of the selection and would definitely be a returning customer! Oh, by the way, if you need help in the Weight Training/Biking area I totally recommend you ask for Richard's help. He was very helpful and knowledgeable about the products available (Nov. 4, 2014). read more

Came in here and looking for wrist guard. Asked Jo and Eric for help and they are very helpful. Apparently they don't have want I need. read more

DICK'S Sporting Goods - Stephen Curry All Star jersey 2017 - Sports Wear Near Me - Fremont, California

We came here to look for bikes and our experience was great. Eric helped us with our bikes and made sure we got in and out of there in a decent time. He was very patient with us and was able to answer any questions we had. We love the bikes we got! I definitely recommend checking them out if you're looking for a new bike and not wanting to spend an arm and a leg on one. read more

Terrible service ! This tall young lightskin man working was extremely rude he was reeking of boof and swears he's a D1 player. I know a golf player when I see one. I caught him yelling at his boss. Never going here again w his 4'10 big body ass. He thinks he has waves but in reality they're ripples. His name tag was on upside down and he refused to wear the red uniform. Strictly blue he said because of his religion. Everytime I asked him a question he said he doesn't talk to crackers and that he's "finna let the choppa sing" 0/10 ducks would not reccomend read more

Horrible service - called to make sure they had a product in stock and asked them to hold it for me. Confirmed it was correct so went to go pick it up. Ended up being the wrong product and the girl "passionate about softball" in US Open Sweater gave the worst attitude about it and was completely unapologetic. read more

We were looking for two specific items in the Men's clothing department. We had the SKU # and all other information required to locate the two items. The online information said the items were available at this location. We approached a salesperson in the department and immediately realized how useless this person was. We told him we have all the information on the item, and all he did was point us in the direction. He even said if we saw it online, it doesn't mean we have them here. If this is the type of salespeople you hire, don't expect to have repeat customers. I recommend staying away from this sporting goods shop. There are so many more options in the area where customers are treated much better. Thank you, An ex-customer read more

I don't really come here for the customer service, which isn't all that horrible by the way. It would compare it to going to a random liquor store - it's really hit or miss. The real reason why I come to this store is because they have some really good deals sometimes. Even if they don't have a good deal going on, their equipment is a million times better than anything Big-5 could sell. One other reason why I like coming here is because they have a pretty decent selection of ammo and hunting gear. Although I come here every other week asking for .38 special and they never have much of it at all. read more

Wow. What's up with the customer service at this place. Went in today to look for an item the website says is in stock. I look one place, nada. The lady I run into says it's near the cashier in shoes, nada. I then runinto her again and she says it may be near golf simulator, nada. I ask the cashier, she calls someone that can potentially help me look for the item, he calls her back to tell her to tell me if it's not here we don't have it. Huh?not even going to try buddy? Whatever. read more

Walked in & the place is so big!! My friend & I were also greeted with a warm welcome! Everything was organized & everything out into its respective corners. I didn't get to fully see everything because it was so big! Though, as soon as I walked, I knew what I was looking for because it was right in front. The Warriors memorabilia were placed on tables & in boxes underneath. Even though the workers were so tired & definitely looked frustrated, they still tried to keep the section orderly. Also, the cashier (despite how tired she was) was totally cheerful & very interactive! read more

All I have to say is customer service is no good and should have employees knowledgeable about products sold in store. Couldn't even get help for a basic fishing rod n reel. Smh thanks again DICKS! read more

Love this place. They always have what i need and more. I do wish they had more staff on the floor when you need help but the store is really big. I choose to shop here for all my seasonal clothing needs. They also have great sports gear (warriors/raiders) year round! read more

I love browsing through sporting goods stores in general; however, in my opinion only, Dick's Sporting Goods is just okay. They try to cover a lot of bases by stocking a lot of merchandise, but each specialized department (camping, guns, fishing, baseball, and etc.) does nothing particularly well. What I find disappointing about Dick's Sporting Goods is that their prices are on the high side, unless there is a promotion going on. In addition to this, there are not competitive where price matching is concerned. That is not to say that I won't shop there, because I have gotten some good deals on certain items, but like any other business, they do have room for improvement. read more

Came here to pick up a couple NBA Championship t-shirts. They ran out of hats right away read more

See all

Big Store but horrible customer service. My husband was in Golf department trying to look around and needed some help but the sales associate working in that department was some old douchebag that was probably having a terrible day so he decided to be an old grumpy asse! We tried to talk to supposedly "GM" but Mr. Manager didn't say much and all he said was "he will end it" and walked away! like huh?! This store just opened not too long ago, and all i see on here are nothing but bad reviews! Smh.. read more

WOW this place is like a COSTCO for athletics. Its humongous! But it is neatly organized by sections and I generally start at the left and wonder my way around the store though all the different sections. They have everything you could ever need and want here and I would love to just go crazy spend all my money here! Too bad they are little pricey (-1 star). Every time I have been here, the sales associates are great in helping you find whatever you need. read more

The store opened at 9AM. I arrived at about 10:30AM. I was literally the only customer in the entire store. The item I went to purchase was on the top shelf in the outdoor section. There was no one there to help me. Had they left a ladder nearby I would have gotten it myself. Finally a young girl walked by. I tried to get her attention as she walked to the employees area, but she just stared at the floor, ignoring me. I finally just left. I'll just order it from Amazon like everything else. Dick's can close like all of the other brick and mortar stores, then these people can go find jobs somewhere else. Maybe. read more

Let me say my overall "looking and shopping" process went pretty well. I went to go purchase some soccer gear and an employee named Julie was really really helpful. She was very eager to help which was pretty solid since we had to look through stock piles of shoeboxes. She's the reason I'm even willing to give 2 stars instead of 1. However, the 2 stars is because of their check out lane. There was no line when I went to ring out all my soccer gear. When I approached the register, a girl named Holly (Hollyann according to my receipt) was ringing me out. I dont know why but she really really really rushed me through the check out. There was no line so I don't see the reason she did so. I took the time of day to sign up for a Scorecard, so it would've been nice if she took the time of day to slow down and look at all my items. I didn't mind the rushed checkout until I got home. I only bought 5 items, and 2 of them were just snacks. As I got home, I opened up my bag to check out what I've bought ONLY TO SEE SHE LEFT THE SENSOR ON one of the items I've bought. This annoyed me so much so a few simple reasons 1) I'm not from Fremont, so now I have to drive my ass there to get the tag removed. (Like are you guys going to reimburse me for gas and time your ignorant employee wasted? I don't think so.) 2) Maybe if she didn't rush the checkout when there was no line then maybe she would've scoped my items and noticed an alarm on it. 3) I'm ready to hear management's bullshit "Oh we're sorry, but let us do nothing about it" excuse, so then I'm going to have to call corporate like an asshole and be like "yo waddup". Smh read more

This store has the worst service. I showed the manager a pair of shoes that were priced at totally different price and they told me it is because of the color of the shoe that they are more expensive. It is the same shoe. Then saw a spotting scope the was miss marked from sale one month ago. I had come to buy a shotgun and they told me that no one would be able to sell that until Monday. This store sucks and that is the point. read more

I called the store while driving home. I asked the person if they had badminton raquets. The response was a firm yes. I got to the store and had to ask someone where the raquets were kept (they were not anywhere close to the tennis raquets). The only available raquets were some $10 ones. Very disappointed. The woman was right, but it would have been helpful if she had mentioned they only carried beginner raquets. Note - the tennis raquet options are limited too. read more

First time at Dick's. Had a $20 gift card from Father's Day last year that has been riding around in my wallet ever since... I was pleasantly surprised at how upscale the store was, yet also disappointed there weren't more things to spend my $20 on. I had hoped for a pair of khaki-style cotton hiking pants, but all the pairs I found were made of various, synthetic high-tech fabrics (not my style). I finally settled on a pair of polarized sunglasses and some trail mix. I probably won't be back soon -- REI is more my speed -- but the store itself exceeded my expectations. read more

This is what happened to My Sister at Dicks Sporting Goods! Racist workers working here! On Wednesday, 12/9/15 at approximately 5:45p.m., I shopped at my local Dick's Sporting Goods store located in Fremont, California. I went to the firearms section of the store and was greeted by three store clerks. I inquired about .223 ammunition prices/brands and was told that there was a deal on bulk ammunition. I asked if there was a limit on how much I could buy as there are sometimes limitations depending on availability. Because I am a firearms instructor, it's always convenient to have ammunition readily available at home if my friends/family wants to go to the shooting range. One of the clerks told me there were no limitations. I told him that I would come back during the weekend to purchase a few boxes. I went to the fitness section of the store to purchase what I originally intended (an elevation fitness mask which conditions your lungs when you work out; this is NOT a ski mask). I made my purchase via credit card and walked out of the store. Two days later, on Friday, 12/11/15, two Fremont Police officers came to my home asking who in my household had shopped at Dick's Sporting Goods Fremont location. I responded that it was me and identified myself. I was asked to provide photo identification, the product that I purchased, and my receipt. The officers explained that employees at Dick's Sporting Goods had contacted the police department and reported me as a "suspicious" customer because I wanted to purchase ammunition. He also told me that this was a reaction to the San Bernardino incident. I explained why I was inquiring about ammunition and provided the officers with all qualifications and credentials as a firearms instructor including U.S. Department of Justice Firearms Safety Instructor Certification and the National Rifle Association Certified Firearms Instructor card. I also explained that my passion for shooting came from being involved in law enforcement, starting as a Union City Police Explorer when I was 14 years old, and through the present as I am now in the hiring process for both the Los Angeles Police Department and the Fremont Police Department. After dozens of questions and then after countless apologies from both officers, I was filled with a mixture of emotions. Anger, sadness, I felt violated, and I kept asking myself "what did I do wrong?" Would this have happened if I didn't look the way I do? Would I have been less "suspect" if I didn't look the way I do? Living in Fremont, we're surrounded around such a diverse community. Has this happened to other people who look like me? This incident is evidence that racism and racial profiling is alive and exists everywhere. I ask for everyone's support in spreading awareness of this issue. This is not the way to fight terrorism. We have limited law enforcement resources and to use them this way is wasteful and ineffective. Racism has no place in this world and we need to come together and unite against it. **Note: I was not asking for unlimited ammunition. I was simply asking if there was a limit because when there is a sale, sometimes there is a limit (e.g. limit 2 per person, etc). I have friends who have bought ammunition in bulk (actually bought it and walked out of the store with it) multiple times, but have yet to have the police called on them. I understand that we all must forfeit some of our freedoms for the sake of security, but we need to make sure to do it equally for everyone, not just on the basis of how someone looks. -Sim Sangha http://www.nbcbayarea.com/news/local/Police-Show-Up-at-Fremont-Womans-House-After-She-Asks-About-Buying-Ammunition-at-Sporting-Goods-Store-362061351.html read more

This store is huge! I have not even seen it all.... I have been here twice: Once to get something Sharks related for the Stadium Series game and then again to look at their football gear to get my son some football gloves. Their staff is friendly and both times asked if I needed any help. There was absolutely no lines for their registers AND when I went back to return the gloves (because they were too big) they didn't give me any issues at all. Their parking is not so great, but it is not their fault, since they do share it with the local movie theater and restaurant. Highly recommend. read more

I happened to be in the area and I have been wanting to stop in a Dick's Sporting Goods for a while. I've seen flyers and it looked like they have a great selection. I was surprised at how large the store is. I actually have a long list of stuff I wanted to buy for an upcoming camping trip. I looked at quite a few items that I think would have worked, but I had some questions and one item was on the top shelf and I couldn't reach it. I walked around the store to see if I could spot someone to help. Then some tall customers were walking by, so they helped get the item I wanted to see off the top shelf. They started asking me some questions about camping gear...they mentioned they couldn't find anyone to help them either. They said if they got someone to help them, they would have them come over to help me. Anyway, a little while later, we bumped into each other again and they still hadn't found anyone. I got tired of waiting, so I left and I saw the other folks walk out right behind me without buying anything. read more

Terrible customer service. Cashier could not figure out the correct code to charge for an item with marked discount and insisted that it was mislabeled. He made us go back ourselves to take pictures to prove that the sale was correct marked. Took forever to complete a single purchase. read more

Don't buy a bike from here. Price was good, but when it came time for some warranty service, I've never met a group of people with such incompetence. The bike techs were actually really kind and helpful, But they never got something done on the day they would say it would get done. Even the manager was at a loss of how to help me with a manufacturer warranty. Spoke to the manufacturer, they said bring it into dicks, they'll take care of it all. Brought it into dicks, they held it for two weeks. I called 4 times during this period, only to be told that they are speaking with the manufacturer and need to get the part. Finally I said screw it, i'll come pick up the bike since it's still rideable, and to give me a call when the part arrived. Speak to a manager when I get there, he says they won't order the part for me since i didn't buy their warranty protection plan. Ok fine, but did you need to hold my bike for 2 weeks to figure that out? I contact manufacturer, get items shipped to me within 3 days, bring bike back, they say we'll have this to you in 3 days. Sure, I'm fine with that... 4 days.... No call..... So I call, they say sorry, only one bike tech had the skill for that and he won't be in till next week. So I hold of another week. Call on Friday, yeah, we'll get to it tomorrow. You'll have it by sunday at latest. I notice it's now Monday.... Call.... Sadness..... Still not done. Oh, they confused my parts with someone else's so they held off on doing anything. Yay. Three days later, a few tears and a lot of whisky, and they finally call saying it's done. Yay, only took a month to do what a good bike shop would have done in a few days max. read more

Like other yelpers, I am 100% agree with the service of this store! Staff is horrible they don't attend the customers ! One manager was constantly on the phone and other one is busy talking! We waited there almost an hour for our bike price match and we left the place! read more

Came in to buy two youth diamond back bikes. Four people walked passed us no hello no can I help you. Kids already chose their bikes and were sitting on it. I hated to disappoint the kids by leaving without bikes but wasn't about to beg someone to take my money. read more

WORST CUSTOMER SERVICE EVER! Do not come here! Thomas the manager was even worse than the sales associate. I asked Guy (sales associate) a simple question and he didnt look happy to see that I was asking him a question not did he have any interest in helping me. Requested for his manager Thomas and he was even worse! What kind of business are they running here?! Pretty sad to see customer service standards have gone down to an experience like this. Go else where!! read more

When I heard that this store just opened in Fremont, I had really high expectations. All the other locations I've been to have been really nice, and their customer service is top notch! Don't get me wrong, I'm totally in love with the store itself. Their selection of cute gym clothes is excellent compared to other sporting goods stores, but is it really worth it to come here if you have to wait 15 minutes in line? They have multiple registers, but only have 2-3 people ringing people up. The line was about 20 people long & nobody came to help the other cashiers. The main reason why I'm disappointed is because I came here to do a return, and it took about 20 minutes to complete it. First the associate asked me for my Score Card info, and said he couldn't find it. This happens to me every single time I come in here. I gave him every piece of my info, and he still couldn't find it. Luckily, I had the number on the receipt. Their method of looking up someone's Score Card info should be reviewed by management because by him not finding it, I'm still wondering if I'm even registered or even receiving points. So we finally get to the return, and the associate had to call over two other associates to help him out, and the first one he called over didn't know what to do. I understand that the store is new, and the associates are still being trained, but a return should not take 20 minutes. read more

Not a huge Dicks that I'm used too. But there is variety in the store. 2 stars for a disgusting restroom. Seems like whoever is on restroom duty tonite saw how disgusting the stalls were and decided to not clean it at all. When you have to go really badly go next door to the movie theatre, workers have to clean those restrooms constantly. read more

This review is ONLINE shopping with Dick's sporting goods. If you are order online, You never know when the package will arrive. They (UPS) messed and dint deliver, but when called customer support, oh my God, that guy was so lethargic and not willing to help. First it will take 10-15 mins to have one of them speak to You. After that, he put me on hold like 3 times and deliberately disconnect the call. Can You believe it. Now, I've no idea if I ever get the package or not after paying full amount. read more