DICK&#x27;S Sporting Goods

I had an outstanding experience thanks to Orlando and Ruthie at the Newport News location!…read more Orlando was extremely helpful and took the time to help me find exactly the shoe I was looking for. When they didn't have my size available, Ruthie, the manager, went above and beyond by calling around to another store and locating the shoe in my size. That level of customer service is rare these days and absolutely deserves recognition. Both Orlando and Ruthie were friendly, professional, and genuinely cared about making sure I was taken care of. Five stars without hesitation. Thank you, Orlando and Ruthie, for an exceptional experience!

My husband and I will only purchase our shoes from Point 2 in Newport News. The staff is friendly,…read more knowledgeable and professional. Ruthie, the manager, is like no other. She goes above and beyond for customers and has her staff do the same. Spearheaded by Andrea, Point 2 far surpasses larger stores in major cities. I'm sure the same can be said about their Chesapeake location.

New running shoes.

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Play It Again Sports

3.0(4 reviews)

0.4 mi

They have everything you need for sports ! I had no idea what to get my son and the guys helped me…read moreout. Thank you !!!

,. I was going to just copy and paste my husband's review that he wrote on Google but when I read…read morethat Yelp did not approve of reviews that were copy and pasted I went ahead and wrote my own.So I was leaving Play It Again Sports yesterday with my husband and children we have been shopping at that store for at least 10 years now all my children play sports year-round. Play It Again Sports buys and sells gently used sports items was the draw for my family. we've probably shopped there about 40 times in the past 10 years on the type that I want to inform and give the full picture out of the 40 times we shop there I would say 37 of those times we left satisfied and found what we needed but th two terrible experiences with Play It Again Sports had nothing to do with thestaff of the store the cleanliness of the store or the ability an inventory of the store the terrible experiences one I was shopping there alone. I was the only customer in the store and the owner and one employee when I walked into the door the owner was verbally assaulting the female employee. I didn't hear what was being said exactly but, what I did see was the female employee could not have been over High School in age and she was in tears the owner of the store was speaking disgusting words to her and when I left I felt very uncomfortable and felt sad for the employee I never shopped there without my husband again the second two should never be said and my second bad experience was yesterday when my family was in the parking lot before we went in the store we saw homeless gentleman sitting under the one tree in the blazing hot parking lot he was picking up trash that was around him he was not verbally interacting with patrons he was simply sitting alone he was wearing pretty much Rags as a shirt holding a rosary and saying his prayers he looked defeated he was not smoking cigarettes or drinking like usual homeless people do he also was holding a sign but his sign did not say the typical homeless need money his sign only said one word "help" He was not on playing against Sports property the only connection he had to the store was when you walked out the front door if you have eyes you couldn't miss him it's hard to miss a gentleman wearing rags in this 100° Heat he was the only one sitting down he looked defeated and as we left the owner was walking out the door and the owner made sure he told the gentleman he didn't like having to walk out of the store and his eyes having to look at him the owner said it's not a good look to have you near my store I was blown away it wasn't like the homeless guy was bothering Play It Again Sports is patrons or littering out front of his door or drinking smoking cigarettes the homeless guy was picking up trash sitting alone saying his prayers and holding a sign that just said "help" at 10 years of shopping in the store even though most of my experiences were positive .It's sad that the owner is the common denominator of my two bad experiences.Usually you would see its the staff or the cleanliness or lack of inventory makes the experience negative. I do hate that I'll have to drive an hour across the water from Newport News to go to a different Sporting Store but I can't in my right mind give my money to an owner of a company that feels that he is so Superior to every human that he can't even stand having to look at someone less fortunate than himself I would hope that anyone that does read this whole post ask himself you could be that homeless guy and can you imagine when it's 100° outside and you already feel defeated someone to come out and tell you that you're bothering him because he has to look at you.

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Finish Line

1.0(2 reviews)

0.1 mi

If I could give this a negative rating I would. I have never in a million years been treated so…read morepoorly. I purchased a pair of shoes at Chesapeake Square Mall. The shoes I picked were on the women's wall and were actually children's shoes. After getting them I decided, I'm a grown woman I don't want kids shoes. So I went to return these at Patrick Henry Mall. The manager on duty refused to return them because the bottoms had black fuzz. Well I tried them on in the store when purchased and walked around the store on their black carpet. This would be the reason for the fuzz. Complete idiots. I have already called NAVY FCU to have the transaction reversed. Absurd.

Honestly terrible store makes the company look bad. They don't answer the phone for some reason…read more and when they do they are very rude. i tried buying a pair of shoes here and they would not allow me too because i didn't have a photo ID. i somewhat understand but there professionalism was not very up to par.

The Good Feet Store

3.9(11 reviews)

0.7 mi

I went to the Good Feet Store last month after a last ditch effort. I had seen a sports medicine…read moredoctor (two different ones for two separate opinions) after I had started having severe pain in my right foot and could only tolerate walking on it on the outside of my foot. Both doctors, with X-rays, confirmed that I had arthritis with bone spurs and maybe therapy would help. The first doctor talked me into a cortisone shot. It didn't do a thing (I completely regret it) I finally booked an appt with the GFS and went the first of August. After a 2 hour appt with Brice to find the best fit for me, I walked out with a 3-part system. I followed it to a tee. I missed exercising and I wanted to do it again so I was determined to get my foot back, plus my hip had started hurting so I had started walking completely different now. I looked funny walking, and hated it. Anyway (gosh I sound like an influencer, i promise I'm not), I did all the exercises I was supposed to do but I found that the arches weren't enough for me. I needed more. Don't get me wrong, they helped a great deal, but it wasn't the perfect fit for my issue. I had a 1 month follow up today. I saw Milan (Brice wasn't there). He remeasured my foot and it had made a difference, but I told him my concern. I know I frustrated the heck out of him but he listened and after 45 minutes of trying different arches, I came home with some new ones to try. I walked Sam's Club for an hour in them after I left and they felt great. I am so happy. It may be expensive but it's worth the investment by far! It's a lifetime guarantee and sometimes it's not just your feet that need alignment but it's other areas, like your knees or hips. Thank you GFS!

I was in the area of the Newport News location and walked in. I was instantly greeted by Tony W…read more He made the experience wonderful as he guided me through the process! I am in Day 2 and already notice the difference.

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JD Sports

2.2(6 reviews)

7.4 mi

I walked in the store and all of the workers were silent and didn't speak. No greeting, they just…read morestared at me and my friend as if we bothered them by being inside or if we didn't belong? Honestly we were so thrown off by the energy and the way we were treated we just left. I would go to a different sneaker store in the area like foot locker on mercury, or try out the finish line in the Patrick Henry Mall.

The girl at the register wouldn't let my 13 year old son try on a pair of Nike's to see if they fit…read morebecause "they are too popular." I'll give my money to another store that let's us choose the correct size.

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American Eagle Outfitters

3.7(3 reviews)

0.1 mi

So my wife and I were in the mall and since she loves Victoria's Secret I figured I would have her…read moretake a look in Aerie. It has a lot of nice stuff that can compete with VS. We didn't purchase anything but we saw the prices were not much cheaper. We were greeted by a very pleasant young lady who seemed to think that they were a lot cheaper but according to my wife, just a little. Either way, some nice stuff and pleasant staff. We will be back for my wife to try some stuff on.

Customer service is pretty bad. One sales person seriously suggested we should buy a bigger size…read moreeven though it didnt fit or that we should buy both colors since we didnt look like we need to worry about money. Yup, that happened! Unfortunately, I like the clothes, so I will have to go back. Wont take this again though! Next time I will have a chat with the manager.

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5.11 Tactical

4.0(4 reviews)

1.5 mi

Literally second time looking at hours online and being locked out TWO HOURS BEFORE posted closing…read more What the heck is the point of 'new business' hours if you can't even be open until the posted times ???? Love the store and the company but something's gotta give. What business are we running ???

Super nice staff, they're also very knowledgeable. The only negative thing I can think of is that…read morethey don't have a lot of selection as compared to the website, and ordering stuff from the website to have it delivered to the store is very hard, but other than that, it's a great store

Shirt press!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Curtis R.

0

2

0

8 years ago

They do not have the customers best interest in mind or care about their rights.

DICK'S Sporting Goods - huntingfishingsupplies - Updated August 2026

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Bass Pro Shops

3.4

(100 reviews)

My husband and I like coming here; it's become a holiday tradition. Puts us in a festive mood for…read moresure. I do find it expensive, but it's fun walking around looking for unique items. I did find some candles with unique scents, some on sale, and a vest for my daughter, also on sale. So good day all around. Family-friendly where you can bring your kids to meet Santa. Also, our cashier was so nice and thoughtful. She really tried to pack our candles the safest way. She mentioned she wished you all had something to wrap things in considering the type of items you sell. I have to say, I agree. Overall, I say, In the area? Check Them Out!

Not the largest bass pro according to my beau but great for all your shooting, hunting, fishing…read moreetc. needs and whims. There's even a fish tank for freshwater fish and target practice ala carnival style. Clean , organized. Checkout staff was nice reminding you to hold the bag handles since plastic bags are thin and flimsy. We got several Items: a duck toy for our baby golden doodle Lulu, and bullets for target shooting.

The North Face Williamsburg Premium Outlets

3.8

(15 reviews)

•$$$

Customer service was great and honestly refreshing to see. Our cashier was fun and helpful, started…read morea fitting room for us and pointed us in the right direction to exactly what we were looking for. My son was able to get 2 pants, a fleece jacket and hoodie for $150. A great value and the quality is withstanding an active teenager.

Staff was very friendly and answered a lot of my questions. The store was full of merchandise, a…read morelarge selection to choose from.

Play It Again Sports

3.0

They have everything you need for sports ! I had no idea what to get my son and the guys helped me…read moreout. Thank you !!!

,. I was going to just copy and paste my husband's review that he wrote on Google but when I read…read morethat Yelp did not approve of reviews that were copy and pasted I went ahead and wrote my own.So I was leaving Play It Again Sports yesterday with my husband and children we have been shopping at that store for at least 10 years now all my children play sports year-round. Play It Again Sports buys and sells gently used sports items was the draw for my family. we've probably shopped there about 40 times in the past 10 years on the type that I want to inform and give the full picture out of the 40 times we shop there I would say 37 of those times we left satisfied and found what we needed but th two terrible experiences with Play It Again Sports had nothing to do with thestaff of the store the cleanliness of the store or the ability an inventory of the store the terrible experiences one I was shopping there alone. I was the only customer in the store and the owner and one employee when I walked into the door the owner was verbally assaulting the female employee. I didn't hear what was being said exactly but, what I did see was the female employee could not have been over High School in age and she was in tears the owner of the store was speaking disgusting words to her and when I left I felt very uncomfortable and felt sad for the employee I never shopped there without my husband again the second two should never be said and my second bad experience was yesterday when my family was in the parking lot before we went in the store we saw homeless gentleman sitting under the one tree in the blazing hot parking lot he was picking up trash that was around him he was not verbally interacting with patrons he was simply sitting alone he was wearing pretty much Rags as a shirt holding a rosary and saying his prayers he looked defeated he was not smoking cigarettes or drinking like usual homeless people do he also was holding a sign but his sign did not say the typical homeless need money his sign only said one word "help" He was not on playing against Sports property the only connection he had to the store was when you walked out the front door if you have eyes you couldn't miss him it's hard to miss a gentleman wearing rags in this 100° Heat he was the only one sitting down he looked defeated and as we left the owner was walking out the door and the owner made sure he told the gentleman he didn't like having to walk out of the store and his eyes having to look at him the owner said it's not a good look to have you near my store I was blown away it wasn't like the homeless guy was bothering Play It Again Sports is patrons or littering out front of his door or drinking smoking cigarettes the homeless guy was picking up trash sitting alone saying his prayers and holding a sign that just said "help" at 10 years of shopping in the store even though most of my experiences were positive .It's sad that the owner is the common denominator of my two bad experiences.Usually you would see its the staff or the cleanliness or lack of inventory makes the experience negative. I do hate that I'll have to drive an hour across the water from Newport News to go to a different Sporting Store but I can't in my right mind give my money to an owner of a company that feels that he is so Superior to every human that he can't even stand having to look at someone less fortunate than himself I would hope that anyone that does read this whole post ask himself you could be that homeless guy and can you imagine when it's 100° outside and you already feel defeated someone to come out and tell you that you're bothering him because he has to look at you.

Sas Shoes

4.0

(11 reviews)

Great spot to take senior family looking for comfortable shoes. Also fear for practical types of…read moreshoes for office settings. Staff is friendly and helpful. Came here with my mother to look for some wedding shoe options. They are able to fit you and ship specific colors or sizes to your house. Somewhat pricey but worth it because they last a long time. Great value.

I love the comfort of San Antonio Shoes and have gone almost exclusively to this brand and this…read moreshoe store in Williamsburg, even though my primary residence is in Northern Virginia. The staff is very helpful, and the manager kindly shipped a pair of shoes to me free of shipping charges, when I realized I needed a half-size larger. If they don't have my size in a style I want, they will special order it from the factory. I have dress shoes, athletic shoes, sandals, Velcro walking shoes and my current favorite style, loafers in two different colors, that I wore everywhere on a four week's trip to Switzerland last fall. Whether in town or the country, with jeans or skirts, they looked chic and felt so comfortable! I also discovered and purchased wonderful, knee-high, support socks in cute colors and designs, even a Jaguar print and bright polka dots! I have varicose veins and was starting to have painful inflammation, until I started wearing these socks. No swelling or pain now! I highly recommended this Williamsburg store to find what you need to keep "on the go," in comfort and style.

5.11 Tactical

4.0

Literally second time looking at hours online and being locked out TWO HOURS BEFORE posted closing…read more What the heck is the point of 'new business' hours if you can't even be open until the posted times ???? Love the store and the company but something's gotta give. What business are we running ???

Super nice staff, they're also very knowledgeable. The only negative thing I can think of is that…read morethey don't have a lot of selection as compared to the website, and ordering stuff from the website to have it delivered to the store is very hard, but other than that, it's a great store

Patriot Gun Supply

3.4

(7 reviews)

I purchased a new scope for my rifle and needed it installed. The staff is knowledgeable and…read morefriendly. I was away on travel for a month and when I returned the rifle was ready and I am a happy customer.

I have brought & sold firearms at this store, never had any issues at all. I have also used them…read moreas a FFL to ship as well as receive weapons. Stephen the GM is extremely knowledgeable about firearms and has fixed a few of my weapons right on the spot while I waited. Their consignment at 10% is extremely reasonable. Highly recommend this shop, even window shopping is enjoyable....who knows, you may walk out with a little "something "!!!!

Walkabout Outfitter

4.0

I only became aware of this small regional chain in October while shopping them in Roanoke, Va. I…read morewas so impressed by their upscale inventory of outdoor clothes and more. So when I learned they had a store much closer to me I had to shop them with an agenda of purchasing a new vest. The store is located in Merchants Square and replaced was a long standing independent that was beloved, "The Craft House". That part is sad to learn. The sales lady Ally was over the top friendly when I initially called to ask about their brands and inventory of vest. They carry Duck Head which I was specifically looking at. She held a few sizes for me with low inventory. When I came in she knew who I was and pulled the two out to try on. The sizing chart for the Fremont style vest had me in a Large. They calculate weight and chest size. It was correct. Unfortunately no sales on this luxury brand. I browsed the store and found more and more to purchase for myself and gifts. The Cotopaxi backpack for my daughter heading to Europe this Spring seemed perfect. I'm draw to quality and they had all the best brands for outdoors. I also looked at a Patagonia coat and Vuori pants. Unfortunately not my size. I also looked at their socks and shoes. Love that they offer Feetures socks a total favorite. Also Blundstone shoes from Australia. Checkout of all my items was smooth on a card. My items have a generous return policy of 30 days. I will absolutely return again in the coming year. If there is one negative it's the price point.

Obviously you can buy all the stuff they have online somewhere. Having a shop willing to stock…read morethings and let me see them locally IS valuable to me--and I will buy from them whenever I can. The staff there are quite helpful and knowledgeable, and can make your time in there short and sweet. I did buy some things I shouldn't have, like some strange squeeze bags for lotions or stuff--that exploded on the trail. But, bottom line--it's a great shop with tons of gear. I like it and I hate everything pretty much.

Lucky Brand

3.7

(7 reviews)

•$$$

The worst customer service I've ever received. when I went…read moreto lucky on wed the doors were locked for an extended period of time. When I was finally able to go in I was never greeted, male white employee with a hat on was his personal phone the entire time I was in store. When I asked if something was discounted I got a rude response and as I was walking away I could hear him talking on the phone about me laughing. Very rude. Was also told I was not allowed to use the fitting rooms because I could steal? Don't shop here.

Dropped by here on the way back from the Williamsburg and Jamestown area. The outlet mall that this…read morebranch is in is huge and its sprawling, with tons of parking, but expect to walk a lot because everything is super spread out. Great personalized customer service at Lucky Brand, with wide selection of options for men, and currently running 40-60 percent off merchandise, though with Lucky Brand, the prices are on the higher end to begin with. Lots of dressing rooms, sizable racks with clearanced items, and a very well organized (and not rifled through) shelves and racks. Great shopping experience!

Yorktown Guns & Ammo

5.0

(3 reviews)

Very nice store with helpful and friendly staff. Big selection of guns, parts and ammo.read more

They treat me like family and the section for rifles and hand guns. They are well versed in the…read moreoperation of the guns they sell.

Red Wing

3.3