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5.11 Tactical

4.0 (4 reviews)
Closed • 10:00 am - 6:00 pm
Updated 3 months ago

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6 months ago

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10 months ago

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3 years ago

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Camping World - Newport News

Camping World - Newport News

2.7(55 reviews)
2.9 mi

Bought a Class B van from Camping World in Newport News. It was used, only a few years old, low…read moremiles, and they claimed it had gone through a full inspection. They even told me there were a few things they were fixing before delivery, so naturally I assumed it was solid. Three months later, it has spent almost that entire time in the shop. I've missed trips I had planned. I've taken one trip without water because the system wasn't working. Another trip ended with water leaking everywhere and damaging the cabinetry. Meanwhile, I've made all three payments on a van I've barely been able to use. Out of the 11 weeks I've owned it, it's been out of service for 9. And here's the frustrating part. Camping World is quick to sell you a unit, but when problems show up, the service drags. Everything is "waiting on parts" or "on order." No urgency, no ownership. When I finally asked about trading out of it into something reliable, their solution was to offer me wholesale value, nowhere near what I paid, on a van they sold me in this condition. That tells me everything I need to know. The relationship ends the second the paperwork is signed. They care about the transaction, not the customer. If you're shopping there, just understand that once they have your money, you may be on your own.

Very disappointed. An inspection for possible consignment got us an offer for $100. I admit the…read morecamper needed some finish work on renovations of removing the sink. They told us it needed more work than it was worth. We are talking a 10 yr old camper. Upon returning for camper we found the door hinge was "broken". Too bad the best thing going for them is nice phone staff who can get you to come in but the rest is a waste. Girl at the front counter let me stand there for almost 5 mins while she was tending to her phone and scrolling social media. Thank you for a wasted day, broken hinge and insult of an offer

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Camping World - Newport News
Camping World - Newport News
Camping World - Newport News

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Point 2 Running Company - Shoes

Point 2 Running Company

4.8(46 reviews)
2.3 mi
•$$

The girl who helped us had short hair and was awesome. Sorry I forget her name but she had such…read moregreat customer service and was really helpful in analyzing g my gait and feet. She suggested shoes and brought a lot out for me to try. She, without any prompting, brought a good selection. She had to go back and forth to the back to ensure I could get the right fit first then sample the different styles. So nice! I ended up with the Brooks Ghosf. Excited to try them out. The lady who checked me out was so nice. Great customer service all around. I'll come back for sure.

I have decided that I am going to run a marathon. Not just one, but one on each continent. I have…read moreonly ever run a 5K before. I ran cross-country in high school, but that was over a decade ago. Needless to say, I needed to start with the right shoe. After some research, I realized I should start with a gait analysis. Enter, Point 2 Running! I chose this place based on previous reviews and how close it is to home. I'm so glad I went. I walked in and was immediately greeted by a woman working behind the counter. I let her know I was there for my analysis, and she took my name down. I roamed the store for a little under 10 minutes until my name was called (and correctly! I appreciate anyone who takes the time to pronounce my name properly). The absolute angel that helped me today was Amanda. She's the reason I've decided to get back into leaving reviews. As a newbie in the world of running, I didn't know what to expect outside of my TikTok and YouTube research. I thought I would be overwhelmed with information. I let her know I had no intention of purchasing anything today--I came to learn more about my feet, basically. She was so kind, open, and understanding! Most of all, she explained everything to me in a way that made sense. She immediately gained my trust. I found out that my feet are actually half a size bigger than I thought this whole time. We did the rest of my analysis. It's really cool technology if you've never done it before. Apparently, I have a light pronation when I walk and overpronation while running. She explained what all of that meant thoroughly to me and answered all my extra questions. Then she brought me to the section of stability shoes for running and explained why those shoes would work best for me. Every shoe I tried on felt like I was walking on a cloud. I wish I had more time to spend in the store, but I had another appointment to get to right after. If she ever sees this, she may think it was just another day at work, but for me, she really helped me along my journey. When I complete my first marathon, a small part of it will be because of her, and I will always be grateful for that! She didn't try to upsell me; she genuinely helped guide me in the right direction. When I'm ready to purchase my shoes, I will be coming back to shop with Amanda. If I could give this experience more stars I would. She deserves a raise! You have a customer for life in me. :)

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Point 2 Running Company - New running shoes.

New running shoes.

Point 2 Running Company
Point 2 Running Company

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Play It Again Sports

Play It Again Sports

3.0(4 reviews)
1.9 mi

They have everything you need for sports ! I had no idea what to get my son and the guys helped me…read moreout. Thank you !!!

,. I was going to just copy and paste my husband's review that he wrote on Google but when I read…read morethat Yelp did not approve of reviews that were copy and pasted I went ahead and wrote my own.So I was leaving Play It Again Sports yesterday with my husband and children we have been shopping at that store for at least 10 years now all my children play sports year-round. Play It Again Sports buys and sells gently used sports items was the draw for my family. we've probably shopped there about 40 times in the past 10 years on the type that I want to inform and give the full picture out of the 40 times we shop there I would say 37 of those times we left satisfied and found what we needed but th two terrible experiences with Play It Again Sports had nothing to do with thestaff of the store the cleanliness of the store or the ability an inventory of the store the terrible experiences one I was shopping there alone. I was the only customer in the store and the owner and one employee when I walked into the door the owner was verbally assaulting the female employee. I didn't hear what was being said exactly but, what I did see was the female employee could not have been over High School in age and she was in tears the owner of the store was speaking disgusting words to her and when I left I felt very uncomfortable and felt sad for the employee I never shopped there without my husband again the second two should never be said and my second bad experience was yesterday when my family was in the parking lot before we went in the store we saw homeless gentleman sitting under the one tree in the blazing hot parking lot he was picking up trash that was around him he was not verbally interacting with patrons he was simply sitting alone he was wearing pretty much Rags as a shirt holding a rosary and saying his prayers he looked defeated he was not smoking cigarettes or drinking like usual homeless people do he also was holding a sign but his sign did not say the typical homeless need money his sign only said one word "help" He was not on playing against Sports property the only connection he had to the store was when you walked out the front door if you have eyes you couldn't miss him it's hard to miss a gentleman wearing rags in this 100° Heat he was the only one sitting down he looked defeated and as we left the owner was walking out the door and the owner made sure he told the gentleman he didn't like having to walk out of the store and his eyes having to look at him the owner said it's not a good look to have you near my store I was blown away it wasn't like the homeless guy was bothering Play It Again Sports is patrons or littering out front of his door or drinking smoking cigarettes the homeless guy was picking up trash sitting alone saying his prayers and holding a sign that just said "help" at 10 years of shopping in the store even though most of my experiences were positive .It's sad that the owner is the common denominator of my two bad experiences.Usually you would see its the staff or the cleanliness or lack of inventory makes the experience negative. I do hate that I'll have to drive an hour across the water from Newport News to go to a different Sporting Store but I can't in my right mind give my money to an owner of a company that feels that he is so Superior to every human that he can't even stand having to look at someone less fortunate than himself I would hope that anyone that does read this whole post ask himself you could be that homeless guy and can you imagine when it's 100° outside and you already feel defeated someone to come out and tell you that you're bothering him because he has to look at you.

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Play It Again Sports
Play It Again Sports
Play It Again Sports

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5.11 Tactical - menscloth - Updated July 2026

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