DSW was once one of my favorite shoe stores. It has a plethora of styles & sizes. You can browse…read morethe many racks of shelves and try on different styles and sizes to assure your fit. Service is always good with checkout of your favored purchases at a counter. In my opinion the prices were really good. They have a rewards program called DSW VIP. Having something of an outfit coordination obsession, I accumulated so many shoes that my son recently made me purge, deeming my closet a tripping hazard. My huge collection of DSW shoes meticulously, purchased to match outfits & occasions, had been treasured with additions added as required. But having an aged arthritic body I could no longer wear most of them. DSW. you've served me well over the years. You've been there when I required a quick, specific shoe choice. You never failed me. Now it's time for a new generation to fall in love with your extensive inventory.

It's been a long time since last visiting a DSW. It was overall a positive experience and purchase…read moreof shoes. Location is the shuttered Pembroke Mall beside Nordstrom Rack. They kept around a dozen exterior stores and have closed off interior entrances if they had. Plenty of parking, but it was busy on a Friday afternoon. No debris seen on the walk up. My daughter was shoe shopping for Junior Prom and they did have shoes that worked after going to several other places. The large store is organized well and clean. They offer a separate spot for just kids which I liked. Unfortunately no assistance was offered which deducts a half star. Checkout was friendly and the purchase was made by credit card. The receipt was placed in the bag. Overall an above average visit. 3.5 rounding down with lack of customer service on the floor.

Fantastic staff: Anthony was the staff member who spent time with me. He explained everything as we…read morewent along. It is a process.. I'm super pleased with the detailed service Computer gives suggestions and you and the staff fine tune those choices. I am happy to say I bought 3 pairs of shoes. I have been wearing all of them and I like rotating what I wear. I wish I would have found Fleet Feet sooner. Fantastic is the word to describe my whole experience

No doubt about it. An easy 5 stars all the way for Fleet Feet Virginia Beach store…read more The location is directly behind Chili's. Parking is plentiful and lot clean. The signage is very good, but not necessarily from the road. I had an exchange and Jordan was delighted to assist me. There was a sizing issue at another location I discovered. Jordan went right to work on using their sizing technology for best fit. I had a 3D scan completed with a ln analysis of pressure point on the bottom of my feet. Afterwards Jordan presented this information on an iPad. They were out of the Hoka's color I wanted, but ordered for an I store pickup. After taking care of that I browsed the store. Discount and close out merchandise is in the rear. Several brands of shoes are carried. They also carry high quality inserts and the best brands of socks including Feetures and Wicked Comfort. Garmin watches are also carried. Sign up for Fleet Feet membership free online and get points for purchases for rewards money. It's easy to do. Jordan mentioned they are a franchised store with two locations. The other is in Greenville, NC. Not taking anything away from other area running stores, but in my opinion the sizing technology is superior at Fleet Feet. I will return soon to pick up my shoes. Totally impressed with the Virginia Beach store.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further delay please let's begin!. I stopped by to see if they had and Jordan Jumpman brand items like they sell on line! Sadly to say unless I overlooked it there was not one piece of clothing that displayed the jumpman Jordan brand, not one!!!.. I didn't even see any of the Jordan retro sneakers that they display on line either! I even put it a raffle for a pair of 11 Jordan Gama, size 11 on line but yet they didn't have not one pair of Jordan retro to sell.. Maybe I'm missing something but that seems like false advertising if you have stuff on line but nothing in store? Maybe I came at a bad time,I will not rule that out but this sure is a disappointment in my opinion! Will I return you ask? Sure, but only if I see what I'm looking for in store first!!..

I downloaded the Dick's app to make online purchases. I received a confirmation order number along…read morewith my receipt detailing the amount I paid and the items I ordered. I placed my order by 3 PM and opted for in-store pickup, registering my number for text updates regarding my order. However, I did not receive any text notifications. I then returned to the Dick's app to chat with their AI assistant. I inquired about my order and when it would be ready for pickup, and the AI indicated that it would be ready within two hours. By 7 PM, I still had not received any updates, so I decided to call the store. When I spoke to a Dick's employee about my order, they were unable to locate it and went to fetch their manager, Averie. Upon speaking with Averie, I provided her with my order number and mentioned that I had not received any text messages, inquiring about the status of my order. She informed me that she had not received my order. I asked her why, given that I placed my order online at 3 PM. She patiently listened and requested a few minutes to contact their tech support to determine why my order had not been received. Less than 10 minutes later, Avery called me back to inform me that their system was down, causing delays in processing online orders. She mentioned that I could expect an email by 10 PM notifying me when my order was ready. I agreed to wait. The next day, I called again around 1 PM, and fortunately, Averie answered the call. I informed her that I had not received the email. She asked if she could call me back while she contacted headquarters to find out why my order had not been processed. I was grateful that she was able to handle this herself, as I wouldn't have known where to start. I also appreciated Averie's assistance during my calls; receiving answers from a human is much more reassuring than an automated AI response. Ultimately, I was able to visit the store on Sunday and purchase the bicycle.

We have shopped this store a few times and recently made a purchase for my daughter. Conveniently…read morelocated inside Lynnhaven Mall. It's a small store, but they do pack in a lot of merchandise in. Service was friendly overall, but noticed when packed on one visit slow to greet. Once we had assistance service was strong. My daughter was measured up and quickly decided on a pair. Pricing is higher than some places, but compares to most name brand. They have more than shoes. Other accessories such as a variety of shoe laces and hats are a big draw. Clothing for adults and children too! If you cannot find what you're looking for on sizing, or style free shipping to your home was offered. Checkout was prompt. They will ask you for email for deals, so if you like spam go for it. But all joking aside if you are a big Van customer this is something you should sign up for. If you complete the survey w/ code on receipt you have a chance to win a free pair of Vans. I would recommend and return.

Not only do they have a great selection of different styles of vans for you to choose from but they…read morehave them from infants to adults as well. They also have the latest styles and new arrivals available. As you have the opportunity to put a whole outfit together from the various shirts, shorts, underwear, shoe laces, socks, and hats. As the staff will help you with your selections by giving you good options and different choices, they will gladly find it for you and if by any chance they've run out. Their great personality and attitudes will make your shopping experience a pleasant one !!!!

First time shopping at a Walking Company. Due to an injury and high arches, I felt it important to…read morebuy higher quality fitted sandals. Tre was incredibly helpful.

Terrible customer service. I walked in with my wife after I had got off work,wanted to catch some…read moreshopping and was looked up and down by bearded salesperson with disdain. I told him I can shop the store , don't let my clothes fool you. He says" no, don't let your insecurities get the best of you" Then another salesperson interjected, and was just as condescending, grilling me about my job and what local I was in. Don't have to prove who I am to spend money with you guys....I have shopped there before, but not again. And I hope the bearded guys team won,since he couldn't tear himself away from the tube. There is a Roger Brown Sport Club right next door. I recommend Kingdon Klothiers at Norfolk Outlets and there is one in Newport News. Great selection, service and prices.

This place sold me a very fine pair of men's loafers. The quality of these shoes has proven to be…read moreunmatched. The customer service was awesome. I will be going back to find another great pair.

When it comes to shopping, I enjoy an in-person experience. There was an online sale going on, and…read moreto save on shipping, I sent the boots I ordered to the store! To my surprise, I ended up staying a lot longer than I expected lol Wide width shoes that are still fashionable are hard to come by but Torrid has a lot of cute options. I bought a bunch for a recent vacation and they all fit perfectly. During this visit, I was able to try the boots on just in case. I had the option to reorder a different size if it didn't work out. But they were all good to go! The clearance rack in the back caught my eye so I got to browsing lol. There was an extra percentage they were taking off items that were already on sale so my cart grew bigger and bigger. Everyone who helped me was so nice. They were patient. I took my time to make sure everything looked right. I ended up buying a whole new outfit and some accessories. I didn't spend a lot of money either! I remember the satin pants price being reduced to $10 and a set of rings came down to $2. Came home with a whole page of coupons with really good deals. I left feeling happy. Retail therapy hasn't felt this good in a while but Torrid did the job and did it well (It was honestly better than any of the Black Friday deals I was seeing around... oop)

my mom was finding the emails to return items, and she just walked away. My mother told me to sit…read moredown, and the cashier Tiffany said I didn't need to sit down because it will be quick. But she said this in a rude way. Danielle my mom asked what kind of information she needed to return stuff, and Tiffany snatched the jeans out of Danielle's hand. Mom asked "Why are you being rude?" Tiffany said "How am I being rude?" She said I need the order number. The rest of the time Tiffany was sin very loudly. Very disappointed. Never coming back.

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

Good selection and even better service. Andrew shares his expertise and uses technology to ensure…read moreyou're in the sneakers that best fit your needs. Not pushy, no pressure. Your 100% satisfaction is his priority. Although Andrew was my associate, I observed the whole staff demonstrating the same customer service. Good products, good people. 8-)