I found these guys on craigslist when I was searching for a used desk. I found their website and…read morefell in love with a beautiful hardwood desk -- and it was cheaper than most of the used desks on craigslist! I put in my order and two hours later I received a phone call asking if I would like the item dropped off that same night. It was here in under an hour. Desk is in pretty good shape - only had to assemble the legs. There are some tiny scratches here and there but I don't mind since I was planning on buying a used desk anyway. I would absolutely recommend these guys.

Saltwoods made my custom dining room and coffee table and they are absolutely STUNNING. Highly…read morerecommend them - the process from start to finish was seamless from going in to pick out the wood and stains to having the tables delivered. They are very helpful making your vision become a reality.

I had been searching for a custom dining table online and was surprised to find Saltwoods was…read morearound the corner from us in Watertown. From the moment I contacted Dan, he was helpful and responsive. He listened to what we wanted and was patient with me when I changed my mind from a live edge to a traditional table. We sent a picture of the legs we wanted and he made them! The table was ready exactly when he said it would be, and Carlos was super helpful scheduling delivery. Even the delivery itself was wonderful. Can't say enough about these guys. We love our table. Can't stop looking at it.

Designer quality, so if you're looking for a good deal on some Jimmy Choo shoes this is your place…read more But if you're looking for a regular quality bargain this is probably not the place.

Exquisite selection of furniture along with furnishings and artwork. The owner along with her staff…read moreare knowledgeable and ready to answer any questions you might have. As for value, I was quite impressed with the quality and workmanship of the items displayed. Definitely worth a visit!

Best vintage store with art pieces that are wisely curated. Took a friend who was decorating her…read morenew condo and found art deco pieces that work well with her place.

I enjoy visiting Ramble Market, always a hello when you walk in.My usual path is to the vinyl…read morerecord collection. Met Cal probably a year ago and because of his friendliness and making feel comfortable about asking any question,whether about albums or stereo equipment, I try and frequent as much as I can. He sold me a pair of vintage speakers and a vintage receiver at a great price. I am fairly new and learning as i go about audio equipment and Cal took a significant time to chat with me and walk me through certain steps about building a stereo system,and trust it helped! He is fair on album prices and because he has a turntable set he will play album for you before purchasing. Super cool place to visit with a wide range and variety of vintage wares.

I'm so happy with our experience at Lazzoni, mostly thanks to Roy's expertise. He helped us find a…read morebeautiful sofa and even showed us how to customize it; he used his computer skills to show exactly how it would look in our home, which made the decision so easy.

Overall- a really mixed experience that is overall not worth the money. I ordered two chairs in…read moreJune of 2025, and didn't get the correct chair delivered until January of 2026. The salespeople are helpful and the selection is nice. They'll work with you to see the furniture in your room. The furniture itself is high quality (but the price matches FOR SURE). I received my chairs (custom) in October 2025. Except- one of them wasn't what I ordered. It was the total wrong color. The company replaced it- four months later. Didn't offer a discount or a gift card for my troubles. when they came to deliver it, the delivery windows were all pretty inconvenient and they didn't send any reminder calls. When you're paying these kinds of designer, luxury prices, you expect a certain level of service that frankly I didn't receive. I'll be sticking to Wayfair from now on.

Allows MIT and other school students to purchase, and excludes others, e.g. , Berkeley College and…read moreConservatory. Very uncool and non-inclusive. Would have liked to make a contribution to the cause, but kind of a turnoff to ask for donations and exclude so many willing to donate. Strongly suggest going to other consignment stores.

Where would my husband and I be without the MIT Furniture Exchange? Furniture-less, is the answer!…read moreThis is such an amazing resource for students. Since my husband and I moved to Cambridge five and a half years ago for his graduate program, we've acquired almost all of our furniture here - everything from a leather couch and armchair set in excellent condition for a reasonable $600 to a gorgeous Crate and Barrel kitchen table for a mere $40. We've also purchased bookshelves, end tables, lamps, desks, and more. Obviously by virtue of fact that the furniture is by donation, there are always going to be some ugly or low-quality items to weed through, but I'd say it's well worth the time. As has been noted, the hours are very limited: currently Tuesdays and Thursdays from 10 a.m. - 4 p.m. and the first Saturday of the month from 10 a.m. - 1 p.m. If possible, I'd strongly recommend arriving promptly at 10, especially on Saturdays: within 15 to 30 minutes of opening, often much of the best inventory has already been claimed.

Toni is absolutely amazing! She gave us a very good estimate and did the chair for that price and…read moreactually had the chair done before Thanksgiving!! Her shop has tons of beautiful fabric to choose from and we are planning to bring some more furniture back in the new year. I would absolutely recommend this shop!!!

The Custom Shop is reupholstering two dining room chairs, as well as two living room arm chairs…read more The shop is packed with fabric books and choices, and provides amiable service in sorting through the many fabric choices. Toni and her staff prioritize customer service, whether scheduling a job or pricing estimates. Its long history as a family business makes The Custom Shop a worthwhile destination to breath new life into tired furniture.

BEWARE! If there are any mistakes it will be your problem to resolve! They have ZERO customer…read moreservice and from what I've read this is the norm. I wish I'd read the reviews before purchasing. Mistakes happen and this is when a business shows it's true colors! Simply communicate and resolve the issue and everyone is happy. This is where Bassett fails! My entire furniture order was delayed because a rug pad was delivered to the wrong warehouse. I only found this out because I went to the store to check on my order. Delivery was finally scheduled, but no rug pad was delivered, and they delivered the wrong rug. This is where it where it went down hill. The delivery drivers left the wrong rug so I'd have something on the floor (by they way, the delivery guys were awesome!), and I was told by Bassett they would locate my rug and have it delivered to me. Fast forward three weeks, and ZERO communication from Bassett. This is not a custom rug and if they couldn't locate my missing rug they should have been able to send me a new one. But no, they did nothing so I finally asked that they cancel the rug and refund my money. No problem but I couldn't get my refund until their mistake rug was picked up. Again, you think no problem, but the shipping/scheduling people aren't responsive, trained, or interested in helping. So I wait and now I'm told I need to be available for a four hour window, so Bassett can fix their mistake. I did that, gave up three hours of my saturday, and no one showed up. To make matters worse, the shipping/scheduling people NEVER communicated as to why they never showed up, NEVER apologized and NEVER attempted to reschedule. So I called the Chestnut Hill store and spoke to Mikaela, the manager. She gave the party line and said she'd help to get the pick up arranged. I asked for an early morning appointment so I wouldn't have to wait around all day and when they didn't have anything available for over a week, I said I'd do my best to be flexible so they could pick up sooner and do you know what the manager said, she said "that means I have to call Aisha (shipping) again". You can't make this stuff up! They finally came to pick up the rug, I signed the form saying the rug was picked up and my money would be refunded. But guess what, a week later, NO REFUND! The store manager said it was once again my responsibility to resolve their problem and I needed to contact the store again in order to get my refund. This is INSANE! The customer service has been absolutely awful, I will say the designer I worked with in the store was great, as well as the delivery guys. I'm hoping the store manager is just new, because she not only didn't do anything, she didn't care about resolving the problem. This did not have to be a bad experience. I completely understand that mistakes happen and I have no problem waiting for a resolution. However in this case, they made no effort to resolve their mistake, provided NO communication, and made me responsible for resolving their mistake in order to get my refund. Still waiting for my refund including delivery, installation, and three year protection plan. Stay tuned!

I had a wonderful time working with Irina in this store -- I spent many hours with her working out…read morethe details of my new furniture and she was wonderful -- she gets 10 stars. My issue comes into play after I placed my order. I moved from Boston to Tampa, Florida. I have a dog who is epileptic. I made it quite clear that I NEEDED my furniture delivered on or as close to October 15 as possible before I brought my dog down to my new home because I didn't want him to get over-excited. Because I needed this to happen, I placed my order in AUGUST, giving the company PLENTY of time to get my items to me. I also said that I couldn't take delivery of anything before October 15. The company delivered two rugs to the apartment before it was mine, a week before I moved in. When I arrived in Florida in October, I had to contact Bassett because no one had reached out to me about delivering my sofa. I was told that they only deliver to my area once a month and I missed the delivery by a few days. They told me I'd get my furniture on Nov. 26. After I explained my situation, the woman called me back the next day and said they could do Oct. 29. I had no choice but to accept this. I have since called the corporate offices at Bassett FOUR times over the past FIVE weeks and NO ONE has called me back despite promising to "escalate" my issue. Their customer service is absolutely HORRIBLE and I will NEVER shop there again because of it.

2 Places you MUST visit!…read more Buy & Consign Waltham 1250 Main St Waltham and Buy & Consign Framingham 64 Waverly St Framingham Antiques, furniture, vintage pieces, mid century modern, original artwork, kitchen stuff, rugs and so much more!!!!!

This is an interesting place, but every time I go, I am shocked at how high the prices are for…read morebasically used furniture. Very few antiques very few real fines. But fun nonetheless.

Another nice experience at Potterybarn last Saturday. The reason I am posting this update is that I…read moreused to avoid this store due to the lack of customer service I used to get there. They seem to have turned the store around as far as that goes, and I appreciate it!

SHOCKED. I bought 3 marble top martini tables at pottery barn online. 1, the marble chopped, but…read moreI let it slide. Then another literally split in 1/2!!! I simply picked it up and the bottom 1/2 just fell off, almost injuring my foot. The responses: in the chestnut hill store, in person , rather curt & rudely: "we do NOT deal with online product purchases!" Wow, so rude in chestnut hill!! Ok, so I then called online customer service. MUCH MUCH nicer, but simply : " After 1 year, nothing I can do. I'm so very sorry, but whenever this comes up ( often) and I escalate this to help the customer, my supervisor never makes an exception. Again, I'm so sorry". At least the call center person was personally incredible , unlike the rude in person, chestnut hill clerk. Needless to say, I'll NEVER set foot in another pottery barn, Primarily because it's now clear to me that while they have awesome marketing , they have exceptionally poor quality and unlike so many other retailers who actually do care on a senior corporate level, they absolutely do not care as a clear matter of corporate policy. I'll take my $5,000 ish annual spending for gifts etc to a reputable company that has much better quality AND actually has a caring corporate policy regarding standing behind their merchandise.