This is the only key place you need! Went in for a duplicate key. It didn't work, went back, he…read morefixed it AND gave me a second duplicate for free for my minor trouble of coming back! What a nice guy!I am a new solid fan! Pro tip: When your new key doesn't work, spray a little WD-40 in the lock. AND, as a little one-dude place, I thanked him for not being closed over the noon lunch hour.Don't you hate when shops do that?

charged me $1135 for a key to be reprogrammed do yourself a favor call CSI locksmith they charged…read moreme $65

We contracted them for a small job to replace old metal-framed basement windows. The estimator was…read moreprompt and very knowledgeable about what their products could do, the guy who did the final measurements was thorough and the installers showed up when promised, were fast and efficient and did a good job cleaning up. One thing to know if you're considering doing the whole house, since St. Albans Windows makes all their windows in-house, there's no sales tax. That can result in a significant savings.

Paid $8400 for a door that came with a bent frame. Now that door with its "automotive finish" is…read morecovered in scratches. I was given "touch up" paint but was just informed today by the manager Jimmy, that the paint is not for scratches. Since I'm not a professional painter or door installer, I did not know this nor should I have to. Jimmy was deeply unprofessional and defensive and continuously spoke over me. We got all of our windows from them 22 years ago and they were great. I don't know what's happened to this local company, but it's a shame. I'm going to use Lowe's or Home Depot from now on.

Charged over 1000.00 dollars to vent clean small house with only 6 vents and left one blocked off…read more Here for 3.5 hours. Seems quite excessive. 5 stars for cleaning but over there hundred for two bedroom and living room cleaning. Get price before you start in writing would be my recommendation

Did amazing work on my house. Everything was spotless like the day I moved in. Walls were spotless…read moreand the floor was shining. Price was absolutely bang for my buck. Would highly recommend.

Amazing owner! Helped me when I was in a bind. Going to have him replace siding soon.read more

Joe Nida was very friendly and helpful. He came out to fix my stove pipe in the roof, when it blew…read moreoff in a windstorm. I was in a bind and he did it in a quick manner, but also did it as a permanent fix. I am really thrilled with his work, timeliness, and value.

Sorry, I know this is late, but Google apparently wouldn't let me write ANOTHER review for Alford,…read moreso here it goes. I called up Alford days after my install because I had water coming up through the valve they installed on the system. To say the least, I was stressed about it. Alford sent over a young man named Jason Berry to check it out and he very quickly determined that some gravel around the valve was blocking the flow of water. He cleared out the gravel and then tested the system with my garden hose and water started immediately flowing into my sump pit! Problem solved! Stress over! Thank you Jason for a job well done!

I got in contact with Alford when looking into getting my crawlspace encapsulated in March. After…read moreinspecting the crawlspace, the news was not good. I was quoted a couple of packages in the $28-$31k range, was offered a $3k discount if I signed that day. I was not going to do that. I mentioned other issues that were contributing factors and mentioned multiple stages. He mentioned fees for multiple visits; he wasn't sure He left after telling me that I would hear from the Account Manager soon. I then began addressing the main cause of the issues in the crawlspace - the gutters. I did also get another quote on the first part of the job - the cleanup - and contracted for that based on $$. At various times I received form E-Mails from my Account Manager asking if I was ready to get started on my project. So, on April 22nd, I responded to one of the E-Mails. I outlined what was being done on my project, the timeline, what still needed to be done, and offered them the opportunity to quote on what was left. I got crickets; no response. Today I got the same form E-Mail. I am going to unsubscribe. (And yes, I could have called, but I don't do phone well.) I suspect the work would have been top notch, but this left me - personally - feeling like no one cared about my house and it's REAL issues. You decide for yourself; I am simply sharing my experience.

Very quick to call back and schedule to give an estimate. Was about 3 hours late for arrival, but…read morewas able to give us an estimate and fix our roof in the same day with no issues!

Scam! Don't even waste your time. Unqualified, roof still leaks, been chasing them for months on…read moregetting repaired. Endless promises, don't offer warranty on repair service and they seem more concerned with businesses than they do with homeowners. Scheduled time to come to the house then never show up and when you call to check on their whereabouts they're working in a town nowhere near you and tell you hopefully they can make it to you before dark. Really? We had what I believed to be an appointment, paid you and now I'm stuck calling everyday to get you to come back. If you love getting the runaround, being lied to and never solving your roof problem, by all means call these a-holes.

They are wonderful. They work with you with the project and the amount the charge very reasonable…read more I would like to have them work for me again

Before I begin let me say these are two very nice women and I wish them well. However. in June I…read moremade the mistake of hiring them to deep clean my house. When I spoke to Ashley on the phone about coming I explained what I wanted done. I had all the supplies ready when they arrived! I couldn't see what they were or weren't doing. because at the time I was confined to the couch nursing a dislocated broken ankle and leg. When my husband returned I was able to take a little tour of the house. What I found was layers of dust ,my walls were streaked, the shower hadn't hadn't been cleaned, my kitchen cabinets were still dirty, the oven exterior was sill dirty and I think one of worst things that happened was when they left Ashley said her friend had spilled a bottle of Pine-Sol and they had cleaned it up. They didn't! They wiped it up, but it had so much cleaner on it the floor was streaked and sticky. Now for some advise. In the beginning I was quoted a price. By the time they left, the original price had grown by 121.00. If you hire these women get everything in writing before they start!

No One Does It Better!!! Kristy is the hardest working lady anywhere. Her artistic impressions are…read moresecond to none

I had an appointment with this company at my home yesterday at 10 am. Got a call at 9:55 saying he…read morewas running late then a call in 30 minutes saying he couldn't make it. They rescheduled for 10 am this morning. I got a call at 9:30 saying he couldn't make it. Went to work late 2 days I a row for nothing. This is very poor considering it took weeks to even schedule it.