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    Broadview Windows - Before

    Broadview Windows

    (7 reviews)

    High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

    Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

    Window Nation

    Window Nation

    (44 reviews)

    I would not recommend Window Nation for window replacement. The first large window we replaced was…read moregreat. There are no problems with it. A few years later we bought 9 windows to finish the project. ( The salesman-Chris told us the new windows would not have condensation in the inside. Every single one of those windows has moisture problems. The company sent out a guy 2 times. Every time we were told moisture on the inside of a window is due to too much moisture in the house. We bought 3 dehumidifiers and have the humidity problem solved. Well the guy came out a third time. Told us without even checking our windows that it is normal for windows to have condensation in the inside. ‍. He says the windows are working fine. It is the moisture and the circulation in our home. That's a bunch of BS. Well I disagreed and I am not satisfied with the windows. Now the service /installation manager is going to come to our house. How can 9 windows have condensation and one window not have a drop of moisture on the inside? I feel there is something wrong with the manufacturing or the installation of the 9 windows. I just wish they would admit that and make it right.

    All good except the window in the bathroom won't stay up. Issue happened after a year rep came to…read morefix it after a few weeks. One month later same issue. First call in February 4 calls since then its now May. Customer service keeps apologizing and promises a call back in 2 days, a week later no call back. With all these bad reviews I can't image WN is that busy or so many bads reviews no one wants to work for the company = no enough staff.

    APCO

    APCO

    (25 reviews)

    Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

    I Hired Apco to put new siding on my house, it did not need it we really just wanted a color change…read moreand a new look, what a mistake! I am giving one star only because you must to leave a review. I told the salesman that I had extensive construction back ground and wanted to make sure the siding was installed correctly, he told me that there crews are so good they never have problems! I said I want to make sure the siding is left with proper room to expand when hot and shrink when cold, also nails are to be in the nail slots loosely so siding can move horizontally when expanding. I was told it woud take six weeks for them to start, at eight weeks I was calling them beause I had not heard anything and weather was now getting cold, finally they called with a start date. The day they came out Jay who was the supervisor showed up to meet me and we talked for ten minutes and he left! I went to an appointment, when I came back nine workers none of which could speak any English were there. Hitting the nails far to forcefully there work was beyond sloppy, siding cut to long or to short! The salesman said it would take seven to eight days to complete the Job, they were done in one day! These people do not know what a level is used for evidently, I have siding that is not level and started at different heights on each side of electical conduit on the front of my home so it looks ridiculous! Our house house has several exposed areas where improper cuts were made and are now subject to water infiltration. We have had them out two times to let them fix some of the visual problems, I have wasted my time walking around showing Jay the superintendent all of the eye sores and he gets two items fixed and says they are done! At this point we have siding up high on the east side of our house that was cut to short, but clearly not nailed properly because it is starting to come off! Our experience to this point has been terrible and we are still trying to let them make it right. The biggest problem is the siding being nailed to tight and cuts that are to tight, which leads to warping and leaking in the years to come. I have the manufacturers istallation instructions which were clearly not followed, and voids the manufacturers warranty. The proper solution would be to tear the siding off and have a trained supervised crew start over! I could go on but this is already to long save yourself a lot of grief and premature aging and find a company that cares about quality!

    Window World - windowsinstallation - Updated June 2026

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