I've been doing my tax returns for my wife and me for more than 50 years. Usually, it would take…read moreme a week to get all the forms and try to plug them into TurboTax and hope I got it right. This year I decided to have a professional CPA prepare my taxes. A friend referred me to Chris Martin. I gathered my forms, prepared a long list of questions I needed answered, and headed to Swansea to meet Chris. WOW, what great professional experience. Chris walked my wife and me through all the forms and paperwork, in less than an hour. All questions answered. Chris has a large computer monitor, we could watch him enter the data, and asked questions as he entered the data. I believe he saved us about $2,000, by entering the data into the proper forms. Overall, personable, professional and quick. I'll be back again next year.

I have been using a reputable establishment establishment located in Collinsville for the past few…read moreyears though after I began to receive IRS fines and discrepancies and brought that to their attention they had avoided me completely over a 4 month period. Out of frustration I reached out to Martin Financial and Mr. Martin was a huge help getting the matter resolved in a timely manner. He met with me in person (the other firm refused to do so) and explained everything to me in detail. Couldn't be happier with their services and wish I had started using them along time ago!

Ann was great and really helped me with my tax needs and services! Hope to stop by here next year!read more

From the owner: One Focus. YOU…read more Experienced, Friendly and Affordable Tax Preparation with convenient locations in and around St. Louis, Missouri are here to help! As founder and CEO of The Income Tax Center, I personally welcome your visit and understand your task of finding a tax prep accountant in St. Louis, MO you can trust to consistently help meet your needs. If competence, character and affordability are some of the qualities you seek in a tax professional, then I highly recommend my seasoned staff with over 100 years of combined experience to serve all of your tax related needs.

This place gets the job done and well. I made an appointment and had an awesome experience and even…read morebetter an awesome refund coming to me. If your going to use a computer program, beware nothing beats an expert. The accountants here know their job and know how to maximize your refund. Recommend you set up an appointment so you can be one on one for a hour. If you have certain areas you want to deduct make sure you ask like investments, school expenses or car expenses.

This is for the GREEN MOUNT CROSSING location that is not showing on Yelp…read more 1. I made an appointment for 6:00 p.m. At 6:20 they still had not seen me so I complained. At 6:22 the "tax professional" who performed my taxes came out to apologize, said he was wrapping up and it would be about 5 more minutes. That was 9 minutes later -- we were finally called... That is when this horrible review turned into a good one. Charles was awesome and professional. He got us out in less than hour. We paid less than last year, got a bigger refund, and this location include Peach of Mind insurance at no extra cost! Thanks!

I've been with SCU for a decade started a savings with them and added my child's Big Barkers…read moreaccount as well, since last year they have been telling me my account is inactive and that I have to fill out paperwork reinstating my account, I asked them several times "how every month my account is inactive and I make deposits every month." They told me once I fill paperwork out I won't have that problem again, well that was a LIE filled the paperwork out again and again and the most recent one was in December of 2025 and the teller was sure that I will be good and won't have the problem anymore here it is January of 2026 not even weeks later I made another deposit and they tell me my account is inactive and has been inactive since 2018. The customer service is horrible , no letters in the mail , no updates , the back end not updating paperwork put in and the tellers being rude . I closed my account with them and will be banking with someone else for my child's savings. I get a bank statement from them every month saying what I deposited in my account and the divendends collected . SCU is so frustrating to deal with especially their customer service and employees not updating paperwork in the system. Such a disgrace when I've been banking with them for over 10 years!

Systemic service degradation at the O'Fallon branch. After 26 loyal years maintaining over $300k in…read moredeposits, corporate cost-cutting has severely ruined the member experience. Management permanently removed the check-in kiosks, forcing members to wait in a 20-minute teller line just to sign in for an appointment or another waitlist to access a safe deposit box. Turning simple branch tasks into an artificial payday bottleneck is unacceptable. Local staff know it's an operational failure, but corporate refuses to listen. Matter formally escalated to the Illinois Department of Financial and Professional Regulation (IDFPR) following a federal NCUA referral. Look elsewhere if you value branch efficiency and consumer service.