Fantastic orthodontist. Everyone is so helpful and kind while giving you excellent orthodontic…read morecare. My wife, our oldest child, and myself have or are currently doing orthodontic work here and couldn't be more happy with the care we have received.

They were awesome and they answered everything I had questions for. Definitely want to use them for…read moremy future needs.

The dental office is always clean and the staff are very friendly and welcoming. The work they do…read moreis very professional and the care is like family.

I needed to find a new dentist because we changed insurance and went to dental Associates. Everyone…read morewas great. Very friendly staff. I was very happy with the experience.

The efficiency in this place is unreal. I've been to so many medical/dental places in central…read moreFlorida, but this place is great at getting people in on time with appointments and not having to wait in the lobby for hours.

From the owner: At Dietrich & Kelso Orthodontics, you'll find an orthodontic office to call home. For more than 40…read moreyears, we have provided exceptional orthodontic care using state-of-the-art technology and techniques to patients of all ages throughout Central Florida. You'll enjoy our friendly team of expert doctors, the latest technology designed to improve your smile journey, and an all-around great experience.

Great people Very professional…read more Down to earth Great quality of work Clean office The type of care and love they have for you to fix your teeth problems is above anyplace else

Excellent service and the girls who work in reception are very friendly especially Awilda who…read morealways looks for the best way to help us! They are all very good! My children and I feel like family!

We have paid in full for the next 20 or so remaining months so I do not have a choice for my child…read more So far I would recommend people steer clear of this orthodontist office! I hope they can change my mind with better patient care over the course of my child's treatment plan! The lower glued apparatus wire that holds the rubber bands has fallen off several times now on both sides - Just popped off when he is putting the rubber bands on. The first time was about a week into the treatment plan. We were 'fit in' to the schedule for the repair and the technician - because she was not the orthodontist - did not know how to reattach it and was very confused .. she spun it in her hands and even said she didn't know how to put it back on. She had to go find someone to tell her how to attach it. It was not attached correctly and the rubber bands were unwearable. Whenever he tried the rubber band would slide back behind the wire and fall in between his teeth and pull at the glue and not the wire. 3 weeks later they did the next step in his treatment and gave my child stronger rubber bands to wear. (The lower apparatus bar had already popped off and been replaced on the other side by this time with another 'fit in appointment' - my child was not eating or drinking anything when it popped off merely putting on the rubber bands before bed) Within three days of this treatment planned visit the poorly replaced lower wire apparatus side was pulled off by the stronger rubber bands. The way the wire was glued to his teeth there was no way it would stay on the wire so it was inevitable that the stronger rubber band would pull off the wire. They could not fit him in for several weeks as their only openings required him to miss an AP exam or for me to take another day off of work to wait on a two hour fit in appointment. The 'fit in appointments' are exactly that .. come at this time and we will do our best to see you when there is time. The 'fit in appointments' have been a long wait. I scheduled the next 'regular' appointment which was over two weeks out. Today was the reapplication for the lower wire again and the technician had my child's gum line bloody and chopped up from her tools and his lip was bleeding from where her tool hit his inside lip when he reflexively moved from her aggressive gum line work. She told him it was his fault she hit his lip with her tool because he moved and he needed to stay still. Thank you for your firm scolding and taking no responsibility for your rough handling of his mouth. Great patient care. I am certain there is responsibility for this on both sides of the dental chair. Considering how many offices and patients these doctors have I am sad to see they don't have a better system (it's like a McDonalds of dentistry) or more qualified and considerate technicians to care for their patients. I also wonder if I should have paid monthly because I can't help but wonder if their lack of polite patient care with my child is because they have my money already.

Spent 2 and a half years with them through braces and retainers. All I can say is do not bring your…read morechildren here. You will be treated as if you are uneducated and dismissed when you have questions about your treatment.

i was just here on 5/15 and jackie quintero was the one that cleaned my teeth and took my teeth…read morepictures and she was so gentle and sweet with me. i wanted to ask her a personal question about her role as a dental assistant because i was thinking of studying that in college and she recommended me a place where she went and was easy for her and she was such a great help, i really appreciate her!!

Small waiting room, full fledged families for appointments. The parent goes back with one kid, so…read morethat leaves the rest of their hoard to terrorize the rest of those waiting to be seen. Extremely irresponsible of both parents and staff.

Great Orthodontic office in Lakeland! Everyone I know goes to them and really enjoys the service…read moreand great smiles. A+!

Update on financial hardship: We're being evicted and had…read moreour water shut off. I again reached out to Imagine to see if any progress done so far can be saved. Looks like that's a no. Although I haven't worked since January, I've tried to stay on top of their payments. Here's to hoping I'll find another orthodontist with a little more compassion to take over my daughter's braces. If Medicaid recommends you here, please check out other offices. I've done braces for two of my daughters and this is probably the most difficult. My daughter has been dealing with a lot of pain and cuts with the braces. If they don't have any available appointments, you can't go to another office. You've just gotta suck it up and wait for your next appointment.

Care, quality and office experience is amazing! ALL the staff here are very welcoming and do an…read moreamazing job. Both my kids got their braces here and I would definitely recommend!

From the owner: The Scott Orthodontics team is dedicated to providing you with the compassionate and individualized…read morecare you deserve. We feature a comprehensive set of orthodontic options, from traditional systems to revolutionary new technology. We ensure you will have an orthodontic solution that will be perfect for you, regardless of your age or orthodontic needs. Using our precise mix of cutting-edge technology and time-proven methods, we will work to give you a beautiful smile.

I was treated at this facility in September of 2025. As other patients have referenced, I felt…read morepressured into getting more procedures done. I went for a cleaning they will not do this procedure until I saw the orthodontist first. I had two fillings and a crown done. The Dr was in a hurry. His assistant was very nice. The front desk was OK the first day, the second day there were four people and I understand they are busy. However, I was left standing there for a long time. The wait was not so bad to see the Dr. I decided after the first day, that I was finishing what was started and not coming back. I now have a wonderful dentist that cares and his staff and front desk are awesome. I trust my current dentist. Trust is not something I felt in this office.

Extremely disappointing experience. I came in with an active abscess, and for months this office…read morecouldn't figure out how to process the warranty funds from my previous dental work. Every appointment was the same confusion and delays, even though everything was documented in my chart. Today I waited almost an hour between the lobby and the chair, only for Dr. Bernal to refuse to treat me and say she did not want me as a patient while I still have an active infection. No explanation, no alternative, nothing. Completely unprofessional and unsafe. The office manager did absolutely nothing to help or acknowledge the situation. Honestly, she should be replaced. Margarita, on the other hand, was the only person who actually cared, communicated, and tried to resolve the issue. She should be the one managing that office. I would not recommend this place to anyone.