I was impressed. I had a really bad ache on the bottom jaw.they figured it out, pulled my wisdom…read moretooth out on the spot. Same day appointment. First time. Good bedside manner by all. They surprisingly didn't take my hmo insurance despite my insurance website basically saying them and greensburg being the only ones in my area that do. So I did have to pay out of pocket and that hurt a little lol. But all in all pretty decent. Decent enough for me to consider the higher premium plan from work to be a regular here.

Terrible, told the Dr. the dentures we too big and painful. He says just get use to them. They…read morewere so big I could not chew food. What a joke this office is. Look else where.

4-26-17 My 58 year old wife who is battling stage four…read morebreast cancer, had a molar removed this morning and as the owner of a service company myself I was very pleased with the professionalism and process of this organization. The drive up and drop off is very convenient and accessible to those who may need some assistance. The office staff was efficient. The xray machine was a year old and very easy to use and the Tech who helped us moved with purpose which was appreciated. Dr. Cornejo was pleasant and professional. We brought in an xray so the new xray was complementary making the total cost 300.00. Not cheap but reasonable. Thank you all! Todd V.

Dr Cornejo is excellent, the office insurance practices not so much! If you have insurance they…read moreare horrible with pretreatment estimate then refunds take 3 weeks because they use a 3rd party vendor. Can't make this up, always service is not covered then it is covered and a refund. This is my last time!! Driving 45 min

I rarely write reviews, but this experience deserves to be shared…read more My wife went to Winter Haven Modern Dentistry on September 30, 2025 for a tooth pain evaluation. She clearly informed the staff that she had undergone radiation treatment on her jaw 18 years ago. The office recommended an extraction and scheduled their oral surgeon for October 24, 2025. After waiting a full month, driving 45 minutes each way, and taking time off work, we arrived only to have the oral surgeon behave rudely and dismissively. He clearly had not read her medical history, refused to perform the procedure, and simply walked out without apology, empathy, or explanation. We then asked for a refund of the $200 down payment and the $3,073 financing plan that had been set up on September 24, 2025. The office agreed -- but weeks later, the loan was never canceled, the refund was never processed, and the office stopped responding. Now the finance company is asking us to pay for a service that was never provided, and our credit score is at risk because of the clinic's inaction. This has been one of the worst, most unprofessional dental experiences we've ever had. No compassion, no accountability, and no follow-through. I strongly urge anyone considering this office to be very cautious, verify all financial transactions, and ensure clear communication in writing before agreeing to any treatment plan.

This dental business is a racket, They held me hostage for extraction dental work unless I agreed…read moreto $10,000 worth of implants for two teeth. Those two teeth needed extraction and they were not going to do it and unless, I agreed to expensive implants. The problem, I'm 83 years old live on Social Security. There's no way I could pay $10,000. Then on December 20 with searing pain up into my nasal cavity from the tooth on the left and the molar on the right broke off eating breakfast. That was lucky. I had to seek urgent care on Saturday, the urgent care was at Aspen Dental. They took very good care of me, started me on antibiotics and on Monday I had the two bad teeth pulled. I have recovered. I am extremely grateful to Aspen Dental because the pain is gone and the broken off tooth now is extracted without a problem and I'm still on antibiotics, feeling pretty good. I had been to modern dentistry twice for the same two teeth, it's not the only problem I have had with this racket business, they constantly pushed unnecessary procedures. Usually I paid upfront and they still billed insurance. ITS A RACKET.

Hello It is a pleasure to take this opportunity to highly recommend the team at Dental Associates…read moreof Winter Haven! I recently moved here and have been to dentists in Colorado, Santa Fe, and Atlanta and this one is by far the best! Everyone in the office has been so friendly yet professional. The office is immaculate and uses the most modern technology available. In addition, the value was exceptional because I had just been to a different local dentist who did not identify a major problem that would have been an extremely painful event in my future. I am also really happy about the prices which were actually lower than the other dentist who didn't even quote me on the major problem- a tooth that was cracked in 3 places and was just about to be an emergency. I can't thank the dental technicians enough for their patience and skill in dealing with me as well because of anxiety I had from other dentists who caused long term pain by not doing the job correctly in the past. Outstanding service by everyone involved! Thank you!

BEWARE!!!! Went through the whole process of insurance…read moreverification. Paid the balance that insurance wouldn't pay up front at the time of service. 5 months later, I received a collection agency notification that I owe over $ 1,000. Called the office, and they said insurance didn't pay. We never received a call, email, or letter. They also said part of the balance owed was a $200 late fee added by the office. No communication from the office whatsoever. Never again...

Beautiful Vibes, Questionable Diagnosis…read more After extensive research, I chose Dream Dental Dentistry because of its glowing online reviews. I walked in expecting top-tier care. What I got was... an experience. Let's break it down. Lounge Area 10/10 on aesthetics. The waiting area is beautifully decorated, the chairs are comfortable, and the music was great. It felt more like a trendy lounge than a dental office. Clean, modern, thoughtfully designed. Honestly, if vibes could clean teeth, this place would be elite. Receptionist Hillary at the front desk was fantastic, friendly, warm, and genuinely welcoming. First impressions matter, and she absolutely delivered. Other Staff The team seemed happy and upbeat. At one point it felt like karaoke hour in the best way. You can tell the staff enjoys working together. The energy is light and positive, which is refreshing in a dental setting. Bathroom Clean and well-maintained. No complaints there. The Exam Process Here's where things shifted. The exam involved an excessive number of photos from multiple angles, tools holding my mouth open, extended time under bright lights. I understand documentation is important, but there was little explanation during the process. When I asked questions about what was going on, the responses felt vague and rushed. Then came the big reveal. The Diagnosis & Treatment Plan Instead of receiving the routine cleaning I scheduled, I was told my teeth were in poor condition and that I needed a more involved (and more expensive) procedure not covered by my insurance. The conversation felt less like healthcare guidance and more like a sales presentation. The focus seemed to shift toward upselling rather than addressing my primary reason for coming in. Dr. Carolina Londono did not come across as reassuring or transparent to me. Trust is huge in healthcare, and I simply didn't feel it in that moment. Second Opinion The next day, I went to my previous provider for a second opinion. Completely different experience. They disagreed with the assessment, performed a standard cleaning fully covered by insurance, and did not find the severe issues I was warned about. That contrast spoke volumes. Trust & Bedside Manner For me, bedside manner is about clarity, transparency, and feeling like your provider is advocating for your health, not your wallet. While the office excels in atmosphere and friendliness, I left feeling uneasy rather than confident. Final Thoughts Dream Dental absolutely wins on ambiance, music, and aesthetics. If I were reviewing it as a coworking space, it might get five stars. But when it comes to dental care, trust outweighs décor every time. If something feels off, get a second opinion. There are other trustworthy dental offices out there. I ended up going back to mine, and I'm glad I did. Read the reviews, but also listen to your instincts.

this could be the best visit I have ever had, staff extremely friendly, the doctor was fabulous no…read morewaiting for long periods if I could give Dream Dental a 10 I would

He is the best Odontist in Polk County. Also his staff is exellent. I strongly recommend him !read more

Great office staff... they made my initial visit pleasant and stress free. They now have a new…read morepatient- me!

Dr. Cerdan is very thorough. I came in for a checkup and expressed some concern over a trauma to a…read moretooth from biting an ice cube. Sure enough I had a crack in not one but two fillings from two 20 year old fillings. With his cutting edge technology, he was able to show me on the computer, photos they took of the cracks and discussed what needed to be done. I went back for two different sessions for the replacement of the fillings. When I expressed some side effects from the anesthetic after the first filling, he was able to adjust my dosage so I didn't have a headache the next time. He even had the bedside manner to follow up with me a few days later to make sure I was okay after the second filling. Both times the shots he gave me barely numbed my cheek and lips, so I had none of the strange numb sensation after the appointment. The shots didn't even pinch and he is very efficient in his work. Pleasant and professional, I am very happy to have found my new dentist!

What a great team. Dr. Cerdan and his staff are very professional. I would recommend this dentist…read moreto all my friends. He explains everything and shows pictures of work as he goes along. I am so happy I found this dentist and I look forward to my next visit.

This office has friendly staff and great technology. They've taken excellent care of everything…read morefrom cleanings to my implant.

September 17, 2022…read more My complaint is against Dr. Viet Ho and his brother Dr. Vu Ho. They are both dentists, with an office in Winter Haven, FL. First, I went to Dr. Viet Ho. He was to replace a bridge that was loose. He was to cut the bridge out and make me a new one. Well, he was in a rush and he kept pulling and banging the bridge. Instead of just cutting it out. In order to save time, he bange and pulled. In doing this, he broke the teeth that held the bridge. So, now I have two teeth that have to be pulled out. I will also need a partial, something I never had and never wanted. The VA sent to him so I had to stay. With Community Care it is very hard to change doctors. I'm not finished yet. I need root cancel on another tooth. Dr. Viet Ho tells me Dr. Vu Ho is very good at root cancel work. So, he does the root canal. It's a tooth with two roots. He drills a hole in one root then he drills another hole that goes thru the side of the root and thru my gums into my mouth. He then drills another hole in the other root. He put three little picks in the three holes. He then takes an Xray to see what went wrong. His brother comes into the room and tells me I need gum surgery to fix the hole in my bottom of the root. I tell him I do not want gum surgery. Just put the crown on the tooth and let me go. So, my next appointment is for the crown to be replaced. He gives me Novocain to numb up my gums and does the gum surgery without my permission. Because I have VA, I have no voice in my care. So, where he did his gum surgery that tooth and the one next to it is bad because the gum that he cut never stays up and is peeling away from the teeth. I do not feel these two are dentists at all. VA should not use these two for veterans. They are very dishonest. John P. Dougherty 8772