Amazon lists this location as an Amazon pick up location. So I had a package shipped here from…read moreAmazon that was paid for including shipping. This store said I owed them 5.00 for having it shipped there. I will never step foot in this location again. And I will make a complaint to Amazon. Obviously, the person replying to my complaint cannot read and understand what they read, Nowhere in my complaint do I state I Had a return. I Had a package delivered to this store that was prepaid including shipping, and the UPS Store charged me 5.00 for picking up that package. I have made a complaint with Amazon and recommended they delist this location as an Amazon pick up point.

Getting Cards- I am a local photographer and wanted to start offering greeting cards from photos…read morethat I have taken over the years, UPS, specifically Henry, the printing guy, executed my vision within my price point! Thank you for your local service!

Beyond Frustrated w/ FedEx corporate, not so much the local store…read more.. On Wed. 1/4/23 at 12:01 pm FedEx tried to deliver a package to our home in Laramie, WY. It needs a signature. No one was home; I spoke to the driver through our video doorbell. He said he would try back tomorrow. I explained that no one will be there then either so he said we can call the number on the the door tag to make other delivery arrangements. We called FedEx to arrange delivery for after 4 PM the next day. At 12:02 pm 1/5/23 the same driver tried to deliver the package again. They did not deliver the package after 4 PM as arranged. When we called to find out why it was not delivered at the time arranged, the rep. told us, "it cost extra to have it delivered after 4 PM & since we didn't make that payment they didn't do it." They acknowledged & apologized that they failed to inform us of the extra charge. They offered to let us go pick it up at their facility in Cheyenne, WY more than an hr. (in good weather) from our house. We said that is not acceptable so they said they would deliver it to the FedEx in Laramie. The same delivery driver attempted to deliver the package a 3rd time on Fri. 1/6/23 and left a "final attempt" door tag. FedEx then contacted my mother (who initiated the delivery via Amazon order). They tried to tell her it had been delivered, she said it hadn't so they said they'd call us. When a person @ Cheyenne FedEx called us, they said they would deliver it to the Laramie FedEx but that we'd have to call that location when they open (Sat. 1/7/23) to find out when it'd be available for pick up. We called the Laramie FedEx when they opened & they told us "we're more of a print shop & don't talk much to the drivers." Her system said it was "out for delivery" but she couldn't give us anymore details. Called the Cheyenne FedEx back to see if the package was gonna go to the local office or our home. They said it should be @ Laramie FedEx by "about lunchtime" and that we can call Cheyenne back if it does not show up by this afternoon...we'll see.

So I drop off a print job...large note and large lettering on instructions with the original. Now…read morehow tough is it to come up to 500 of each....well a couple of trips...no offer to fix their screwup ... no coupon for the next job...and one customer not returning. WELL FEDEX IS JUST TOO BIG TO BE CONCERNED ABOUT IT!

Tanya at the Laramie Post office is great. We live out of town. The Laramie Post office did not…read moredeliver a contract package from Amazon (Yes, Amazon contracts with Post office) as it was too big to fit in the mail box. This was frustrating as we left instructions to leave it by the gate at our house which is a little ways from the mail box. My wife had gone in on a previous occasion for a similar situation annd explained in person. Today when it happened again I called the 800 number (that was painful) and left my name and phone number. I was pleasantly surprised when I got a call back from Tanya at the Laramie Post Office. We hadn a nice short discussion on how best to drop of packages that won't fit in the mailbox. My rating went l from zero stars to a four. No is perfect, the follow up phone call from the Laramie Post office was greatly appreciated.

Very rude and unprofessional post master, The front counter people are great. They need more help…read morebut with the current post master I can understand why people do not want to work there.

Jared did a great job and it was done in 15 minutes! amazing service and knew what we wanted. super…read moreinexpensive as well!

Such creative skill and knowledge about design and production. Fast service, fair prices, and…read morefriendly customer service. I wouldn't go anyplace else for all my printing and design need. Lorraine

These guys are the best, truly- they will work their butts off to get things printed on time, even…read moreif it's a ridiculous time when your printing needs are due. They are professional, friendly, and completely badass. I won't go anywhere else now.

From the owner: We can print your Imagination.read more

One employee for the whole store. Couldn't get anything printed. Ok, stuff happens. I come back…read moreanother day and there are two people, a manager and a cashier. Neither one knew how to print anything in their printing department and tried to het me to use their clunky do-it-yourself printers. Every time I go there, terrible service, really terrible service. Walking out today I was thinking 1) I won't be coming back, and 2) when they go belly up, no one will be surprised. If you need something printed, go down to the Little Old Print Shop on E. 20th. Really nice folks and they do great work.

Jennile at the copy center was extremely attentive and helpful during our visit to the copy center…read moreyesterday. My wife is Russian/American and had some legal documents that needed to be copied. While there I asked Jen about a picture I had of my passed dog Noah. I'd called a local company about making an enlarged print, they'd told me it was not good enough quality. Jen gave us her e-mail address and when we sent it to her she said she could make a 36x24 non pixilated photo of it. The print is great, sharpe and clear!

I recently moved into a new house in a new development. Since my house doesn't show up on Google…read moreMaps or Google Earth most shipping companies won't even attempt to deliver packages to me. FedEx called me and worked with me to get my packages delivered by the promised date. They are awesome to work with! UPS should follow their example on customer service

No deliveries on weekends and lost a 65 pound delivery. Customer service is outsourced and they…read moredon't care.

Was a few minutes late but communicated well in advance. Completed the service with no issues…read more Charged the full amount allowed by law.

As we all know signing loan documents can be super stressful. Robin took the time to ensure…read moreeverything was correct and helped walk me through the whole process. She made the process enjoyable and the fact that she was on time and so caring I will defiantly hire her again! Thank you for all of your assistance!

We had some tall orders--printing 5 posters from Etsy file downloads, each in a different size and…read moreratio. We followed the "print and go" instructions and returned an hour later to everything printed and really. Quality was great and service was good. Thanks, Ethan!

Shout out to Ryan for not making this old hippie feel stupid with computers and printing stuff…read more Very helpful.