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    Digital Dot Systems

    4.3 (12 reviews)
    Closed 8:00 am - 5:00 pm

    Get pricing

    Response time

    2 hours

    Response rate

    75%

    Services - Digital Dot Systems

    Cloud services

    Data recovery

    Desktop computer body repair

    Digital Dot Systems Photos

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    Review Highlights - Digital Dot Systems

    Took about 10 minutes for the repair, start to finish.

    Mentioned in 2 reviews

    Read more highlights

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    Apple Village Pointe

    Apple Village Pointe

    (138 reviews)

    $$$

    West Omaha

    I cannot say enough about the outstanding customer service I received at the Apple store Village…read morePoint on Tuesday, June 9. For 7 months I have been dealing with a technical problem with my carrier that was blocking me from purchasing a much-needed new phone. Yesterday I was at my wits end & ready to change carriers, which I did not want to do, being with my current carrier for over 30 years! I was ready to give up and on the verge of tears when I tried contacting Apple one more time. Missy practically begged me to come back to the store and let her give it a shot, which I figured was worth a try. After 2 1/2 more hours of working with my carrier, Missy, Mackenzie, and Taylor we able to help me walk out of the store with a new working phone! I have never had a bad experience with the service reps at the Apple store. They are persistent in their efforts to make it a positive experience, but the way Missy stepped up was unbelievable! Mackenzie did a lot of the phone work with my carrier, and Taylor sealed the deal by coaching me with the transfer from one from phone to the next. What a team!!

    Usually going to the Apple Store isn't at the top of anyone's list. It definitely wasn't on mine…read morebut I had to write a review because I had such a positive experience with staff. My phone had been having storage issues with system data taking over about half of the storage due to an updating issue. I was nervous that the appointment was going to take forever and the fact I had my toddler with me added to my anxiety about the situation. Upon walking in, I was immediately met by a friendly individual who took my name and set up an appointment. They directed me to the wall of games that my toddler was more than pleased to be able to utilize. Ralph was helping me out with my phone and I really appreciated how kind and knowledgeable he was. He walked me through everything and assured me that we would get my phone back to being usable! While my phone was updating, he mentioned that they were starting a class instructing people how to use the Apple pen alongside the iPad and some apps they use with it. He thought it would be fun for my daughter to join while we waited for my phone to update. Cue Davion! Perhaps one of the friendliest people I've met in a long time?! He was running the class and was so kind in helping my child hold the pen and showing her how to draw on the lended iPad. She had such a fun time following along with him on the screen and doing a little bit of her own thing as well! After a bit, my phone was fixed and fully back (Thanks, Ralph)! It's funny how an experience I was completely dreading ended up being the highlight of my day!

    Digital Dot Systems - itservices - Updated July 2026

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