SEVG has always been courteous, professional, efficient and they have excellent communication as…read morewell. I went in for a procedure and was treated with dignity by the entire staff, including the follow up call the following day.

In-office visit went well, after was a nightmare. Labs were never sent to imaging for me to…read moreschedule an appointment. Multiple contact attempts made to the office, after holding for over 25 minutes the agent couldn't assist me and sent me back to the main menu to choose a different option. Chose a new option and never got anyone else on the line. Called back for scheduling to cancel an office appointment, but they couldn't help me cancel and transferred me to the same option who never picked up. Not sure why the scheduling department cannot cancel appointments but it seems suspicious considering there are cancellation fee's if you do not cancel at least 3 days in advance. I wish I never made the appointment in the first place because I have no way of cancelling. Doesn't seem like anyone in the office there cares. Will be searching for a new provider.

I have called thier office 9 times in the last 2 days and no one answers the phone. They say to…read moreleave your info. and they will text you. It does not happen. I'm fed up and looking for another doctor!

As far as medical practices go, this place is bottom of the barrel. And I don't say that lightly…read more It's not just the poor aesthetics of the facility which are bad enough but the unprofessional, disrespectful staff that make this location truly unacceptable. I arrived 10 minutes early for my appointment, only to find the front desk completely unattended. Several staff members were sitting off to the side but deliberately avoided eye contact. After standing there for about three minutes, I finally asked, "Is anyone working?" Only then did two women appear from behind the wall, already irritated that I dared to ask for assistance. From that moment on, the interaction was filled with passive-aggressive behavior and reactive hostility. If I said "thank you," I was ignored yet when others said the same, they received cheerful responses. When I politely asked questions about the intake form, I had to repeat myself several times while the receptionist pretended not to hear me. Even returning the iPad became an opportunity for them to be petty; I set it down near one woman, and the other snapped that I "could have handed it to her" then they exchanged looks as if I was the problem. Their behavior also carried undertones of bias and discrimination, which made the entire experience even more uncomfortable. To make matters worse, I later discovered that I'd been misled about my insurance coverage. Originally, I had a tele-health appointment scheduled, but they told me my insurance no longer covered remote visits. I took them at their word and rescheduled for an in-person appointment. After sitting in the waiting area for over 30 minutes watching others who arrived after me get called back I decided to verify directly with my insurer. To my disbelief, I learned they had lied: my plan still does cover tele-health visits. By that point, it was clear they were weaponizing time to retaliate against a patient who simply expected basic respect. So, I canceled my appointment and left. It's no wonder this clinic has such low ratings. The staff here are rude, dishonest, and emotionally unfit to work in health care. 0/10 - would not recommend. Anyone working in patient care who behaves with pettiness, revenge, or prejudice needs to seek mental health treatment themselves before being allowed to serve the public. No patient deserves to be treated this way.

Overall, I am pleased with my experience here, though there are areas where they can improve. I am…read morecurrently working with Dr. Kohsla on figuring out some gastro-related issues and I feel his office and staff have been pretty responsive. The only thing that is aggravating is that it's hard to schedule appointments for things like follow-ups. It seems they're very busy and can't fit people in for follow-ups. Dr. Kohsla's medical assistant, Zoe, is super responsive, however and they're able to still provide treatment and recommendations without having an appointment, which is nice. Another challenge I'm having is regarding the facility fee they charge. When I showed up for my procedure in June I was asked to pay $145.50 and when I asked what it was for, it was explained to me that it was coinsurance for the procedure and that the amount would be deducted off of anything else I could potentially owe. This was misinformation and the amount I was charged was for the facility fee, not coinsurance. The facility never sent this to my insurance so it's not reflecting in my deductible or my out-of-pocket max and trying to get this resolved with the facility has been EXTREMELY difficult. They won't return my insurance company's calls and when I asked for an itemized bill to file the claim myself, they sent some bogus document over that my insurance company won't accept. It has been four months of back and forth with no resolution. They seem to think I'm disputing the facility fee, which isn't the case, I just want the amount to reflect in my out-of-pocket max/deductible. Navigating the American healthcare system is always challenging. The doctor's billing company also made an error and coded my procedure incorrectly, which caused a huge problem with my insurance company that took months to fix. Overall, I felt like the doctor and staff were very compassionate and did good work. I think Dr. Kohsla knows what he's doing and is a doctor I can trust. I am also very impressed with his medical assistant, Zoe. I just wish they had more availability for existing patients and a more responsive and accurate billing system. If they nailed those areas, this would be a 5-star review.

BILLING ERROR I have spent many hours over the past few…read moremonths trying to get this group to correct a billing error. They agree it is a nilling error, they've said the will fix it. And Esther told me not to pay the correct amount until they have rebilled it yet, despite their assurances that I won't continue to be harassed about clearing my balance, I continue to receive messages to pay the incorrect balance. I've even left a couple of voicemail messages with the 'Operations Manager' with no return phone call. I had no such problems with Southeast Valley Gastroenterology, but had to find a provider that accepts my new Medicare Advantage plan, so I switched to Sonoran Gastro. The sad thing is that I really like Dr. Chilicurry, but I can't continue to do business with an organization that is too inept to fix a simple billing error.

OK...it's hard to say "woohoo" over something like this. I mean, c'mon. It's not fun. But it is…read moreimportant, and one needs a competent professional to provide proper care. Dr Venkatesh (the elder) is such a person. I have had three different primary care doctors over about 20 years, and all three have recommended Dr Venkatesh as the best specialist for all things gastrointestinal. There are other doctors in his office as well, and I assume they are also competent or he wouldn't have them around. But he's the Big Dog. He's always moving fast, but as long as you have questions for him he stays and answers them. I don't know how much longer he will practice, but as long as he does he's my gastroenterologist.

He is an excellent doctor but he is not a gastroenteritis, he handles colo rectal surgeries. A…read morefamily member was extremely happy with him in that arena. I am searching for gastro docs and he came up here on yelp under that classification. Just wanted to save someone time on making a call to them. I did in hopes he was but alas it is not so.

Without a doubt this doctor saved my husbands life. My husband was being treated in Illinois by…read moreseveral doctors for 8 months and his C diff kept coming back to where it almost took his life. During a visit with Dr. Weinberg he recommended the transplant. Prep is the same as for a colonoscopy. Treatment with a fecal transplant was the best thing that happened to my husband. He had an instant recovery and the C diff never returned. I was the donor. His recovery was like a miracle . If anybody has this nasty C diff please do NOT hesitate to ask for this procedure. This Doctor is the best of the best

Horrible I saw her for over three years and I only saw her one time when she did the colonoscopy…read moreevery other time it was a different NRM Doctor in there that I saw I've had stomach issues digestive issues that they never treated. They threw antibiotics at me and didn't even see me or talk to me about a diagnosis that I didn't even need to change my diet and told me that it's probably just gonna come back so that they'll go ahead and give me extra antibiotics for when it does. It was horrible. I will never recommend them.

She's the best and very knowledgeable. My whole family goes to her. I highly recommend her. Her…read morestaff is is very courteous and professional.

Dr. Wool has been instrumental in figuring out and correcting my son's allergy issues that were…read morecausing him everything from non-stop sinus problems to significant GI distress. He also recently helped my husband figure out some oddities with his blood work that evaded several other doctors--it all of the sudden made sense! Very compassionate and wonderful to work with. We've seen two other NMDs and Dr. Wool has exceeded our prior experiences in naturopathy, by far.

From the owner: Your "Over 40" Naturopathic Doctor Dan Wool, NMD is a…read morenaturopathic physician specializing in gastroenterology and hormones, particularly for people over 40. Located in Scottsdale and Tempe, Arizona, Dr. Dan Wool treats a wide range of gut health conditions that can "fall through the cracks" of traditional gastroenterologist care including bloating, acid reflux, gastritis, leaky gut, peptic ulcers, IBS, SIBO, diarrhea and constipation. Dr. Wool helps his patients to find and treat the root cause of these conditions to create lasting resolution. Dr. Wool offers comprehensive hormone assessments for men and women. He specializes in men's health care, including annual wellness checks and testosterone hormone replacement therapy. He also provides effective, non-invasive, shockwave treatment for erectile dysfunction. Dr. Wool also helps perimenopausal and menopausal women achieve hormone balance, maintain sexual wellness and ease the symptoms of menopause, including hot flashes. Dr. Wool earned his medical doctorate at Southwest College of Naturopathic Medicine in Tempe, Arizona. He also earned a Master of Business Administration from Arizona State University and a Bachelor of Arts in Communication from the University of Southern California. He is a member of the Arizona Naturopathic Medical Association, American Association of Naturopathic Physicians, Gastroenterology Association of Naturopathic Physicians, and the Endocrinology Association of Naturopathic Physicians...

Office experience was mediocre they confused. My mothers records with my fathers medical records…read more. and follow up on medication, good luck was prescribed. Medication without any explanation or directions. Dr. Ramsey unarbutmostbprofessional though.

Saw Andrew for a year. He did absolutely nothing to help me. I had to get loud just to get tests…read moredone. A year in pain and debt and no answers. Don't waste your time or money here. They would rather see you die

Dr Stein and the medical staff were great. The admin and their system is where things seem to break…read moredown. They changed my first name to a letter. Literally. They claim they can't list me by my actual first name, because it's abbreviated on my insurance card. My insurance knows it's abbreviated and they have my full legal name. And even if their system is that complicated, there's no preferred name option? Really? So they will refer to me as a single letter instead of my actual name. I've never run into this problem before at a medical provider office and I've been to many using the same insurance card. Imagine being taken back to have a procedure done under anesthesia and the assistant you've never met tries to greet you but doesn't know what to call you because your name is missing on your paperwork, and it's just a letter. Imagine they try to call your driver back after you're done, and they don't know what to announce. Imagine you get texts after your procedure, referring to you as a single letter instead of your first name. That's exactly what happened, and I was really surprised. It's poor customer service. It creates confusion and discomfort when you're already in a vulnerable position. I work at a medical office and I can't imagine treating a patient like that. It's such a basic standard to call people by their name. I let the office know my concern and they said they can't do anything about it. I'll go elsewhere next time.

Tried to bill me for service after procedure, called the billing service, after them checking on…read moreit said it was a mistake. This was in March of 2025. It is now Sept. And got a call from a collection agency and they are trying to collect the amount. Call doctor office back and told them and they said they would have someone investigate it and get back to me. Looks like I might have to file a complaint with the AZ attorney general office that they are trying to extort money from me. My insurance company said that I do not own them anything. Stay away from them unless you want trouble.

I think I accidentally came at lunch time? It smelled like french fries but the door was open. 2…read morepeople were talking when we walked in, I stood there for a good couple minutes before being asked if I had an appointment (no hi just did you have an appointment) which I did after having to call in 4 times to get it and get it on the right day. After I was handed the paperwork the 2 people resumed having their personal conversation about all kinds of personal things. Turns out 1 is the receptionist but 1 is a provider, very glad I did not have that provider as they also didn't greet me as I was standing there in the beginning, I consider personal conversations everyone can hear very clearly to be quite unprofessional. The nurse was very nice but while she was taking my vitals, someone else knocked on the door, asked if the nurse was in there and then if she had the "vitals basket" which she did BECAUSE SHE WAS TAKING MY VITALS. I found this pretty unprofessional as well, the vitals and few questions took very little time, the other person could have waited patiently, it's not like her coworker was hiding. I saw Steve and he was great! He believed me, he did NOT say all my problems were because I was fat and he had a plan. He explained the plan, he sent in the prescriptions and he told me what to do and that if the plan didn't work here are the orders for testing so I could go get it done without calling back in or waiting for the next appointment. So Steve saved it all by treating me like a human and having a plan in his field and thinking ahead to save me time. I loved it and wish every Dr's appointment went like that. I can put up with the small slights and weirdness of the other staff if this is how appointments are going to go.

I had a couple of procedures done at the Gilbert location. They were given all of my insurance…read moreinformation, but did not file it properly. They are charging me the full amount, will not return my repeated calls to try to correct their error, and are now sending me to a collection agency!