This is a very nice mall, more on the expensive side of things. It's really cleans and have a large…read morenumber of stores found inside. I like it over there. I went to get some perfume for my wife, the service was really Good. I was in and out really quickly. Very good place to shop

As someone who doesn't often go to shopping malls, this one was very nice. It has a nice selection…read moreof both high and low end stores to browse. Not too much I can say other than that. It was nice to walk through and just enjoy browsing through the many stores.

Andi in the women's shoe department was not only helpful she was such a hard worker. A couple of…read moredays later I went back to return my purchase because there was damage to my shoes. She apologized and made sure I was satisfied. AndI is the type of employee who takes her job seriously and treats her department as if she was the owner.Thank you Andi for all of your help.

It takes a lot for me to lose my temper, but I regret that I did so today, due to a Macy's…read moreemployee's rudeness and a false 30-day return policy (info online from their own website) that the manager would not honor. I will no longer shop there. It is a shame because they have great clothes, but I have had too many negative experiences with their customer service employees (including an instance where a line full of women waiting was ignored to serve a man who'd just arrived), and there is no excuse not to honor a written policy.

I've walked through Nordstrom a million times, whether I was entering the mall from the adjacent…read moreparking garage or walking laps around Green Hills. I've marveled at the high-class display of exclusive brands, expensive purses and clothing, squeaky clean interior, and charming little restaurant on the bottom floor. This is surely a celebrity destination in Nashville. But I never actually shopped there ... until yesterday. In search of a birthday present for my wife, I perused the clothing on the uppermost of three floors looking for something that would match her style. Under the impression that everything in the store was uber-expensive, I was surprised at the vast range of prices! You could find a $40 skirt on sale, or a designer $1000 jacket, everything from bargains to the pinnacle of fashion! Searching for the right item but (as a typical male) rather clueless about fashion, the most charming young lady named Lindsey emerged and became my personal guide, my guardian angel of fashion. With class, sophistication, and professionalism, this Nordstrom employee offered suggestions, gave expert advice, found additional options for clothes in the back, and truly went overboard to make sure I was happy, comfortable, and enlightened. Because of her, I was able to bring home a truly remarkable outfit for my wife's birthday (which she'll be opening in a few days). Thank you, Nordstrom. And thank you, Lindsey!

The sales person Allie I believe is her name in the fragrance section was no help at all. I asked…read moreher to help me find a fragrance $100 or less. She stated they do not have anything like that and proceeded to walk away. I decided that I would go to ulta instead where the customer service was exceptional! Nordstrom needs to do better with training their employees.

Great location in West Nashville. Their shelves are always fully stocked and well organized, and…read moreI've never ran into a rude employee. Very helpful and they try to make your shopping experience better. Unfortunately the restrooms at this location need some work. Always on the dirty side.

I love Target. I even used to like this Target a lot. I often ruck in this area and often go in and…read morebuy at least something. Of course, the other reviewer that penalized this place for being too busy is kind of ridiculous. For a bit this was a classic 4-5 star Target! Sadly, this most recent visit, I had a cashier who had a terrible attitude. The economy is not great right now. Prices are elevated across the board. We are still not starved enough for choice to ever tolerate aggressively bad customer service ever.

My husband and I both adore Oak Hall! The employees are always so helpful and kind. They also carry…read morequality, fashionable pieces and some great brands! We much prefer shopping here over the large department stores!

Great selection of mens clothing in Nashville. All the good brands. I highly recommend.read more

Flew in from Germany and we visited 4 different TJ Maxx's!! Love their sandwiches variety and the…read morethrill of finding a good deal! This specific one was very clean and had friendly and efficient staff. I found a lot of good deals and the value was just right!

This TJ Maxx is typically clean. It can be kind is crowded at times and their selection of items…read morecan be low. You can find some fantastic items though if you look. The Line moves fairly quickly.

Extremely rude customer service. They must be in the process of shutting down this location…read more Limited selection due to the size of the store. I stopped taking pants to be hemmed to this store after they lost a pair. Try literally any other location.

The Hill folks certainly know how to construct a shopping center. True story: when I was planning…read moreon moving back to Nashville after [redacted[ years away, pulling in to the Hill Center shopping area made me want to move back to Green Hills -- despite the traffic pitfalls of the neighborhood.* Everything was so new, nice and pretty. Even though this was a new construction, it made sense for Green Hills and fit so perfectly. And even though the majority of the residents were chains (I'm guessing you need big money to afford this kind of rent), the stores were all appropriately suited for the area and all fit in to the complex. I'm not much of a shopper, but the Hill Center has sucked me in to buy furniture, food, clothes, gifts, and groceries. I'm surprised by how often I find myself here -- especially given that I don't live that close to the complex. I'm telling you: that's the power of pretty. After spending some time in Brentwood and marveling at the Hill complex there, I'm convinced that the Hill folks have the aspirational-yet-accessible aesthetic down to a science. *Some of the worst, most distracted drivers in the 615.

Horrible experience at The Container Store in Nashville TN two months ago…read more I went to pick up some things and was going to talk to someone about elfa closets. Saw only two people on the sales floor in the Elfa area who both ignored me. I finally stopped a lady who walked past me to discuss the plans I had for my closets. She acted like I was bothering her. I frankly gave up on buying elfa. I then went to go pay for what I intended to purchase and found only one register open and 8 people in line. At that point I decided to seek out the manager. I went back into the store and now found that NO ONE a was on the floor. Looked in every nook and cranny and found no one other than other customers wandering. I then found what appeared to be magnetic access cards and a Zebra hand held device laying in the open on a display rack! I waited 15 minutes for the manager to finally appear. I asked why I had found no one on the floor to help customers. I also handed her the security tags that were left behind. Her response? "we are badly understaffed and working to unload our truck". I asked her if customers spending money were not important? She barely responded and could have cared less. (she did not even act alarmed or concerned about the security tags and the zebra device) I called their headquarters in Dallas and have never had any response from them. Two weeks ago I was in one of their stores in the Denver Area and experienced the same thing.... only two people on the entire floor in Elfa both involved with customers... Sad to see a company I have shopped at for 35 years go down hill so badly. This company consistently ranked top on "Best Places to Work" years ago and now could now care less about their customers. I just looked at Fortune Magazines top places for 2024 list .... 100 companies and Container Store is not even on the list. Sad. I left my cart behind and ordered on Amazon....

Look, I like to organize things! Is that a crime? Not here, it isn't! This place is a wonderland of…read moreorganization. It's like Disney for containers. So many containers. I have found lots of cool stuff here and I always walk out with something. I also like walking around and looking at all the different things to get ideas for storing stuff.

Found a really cute, unique Ikat top here for $30 in their discounted rack. Most items more…read moreexpensive.

Luxury homeware and clothing!…read more West end location is the best for parking! Staff is always wonderful and willing to help. They're honest if something doesn't look they way you want. They are not pushy on a sale. Do spend time because there is lots of hidden gems

Yay for there being a Zara in Nashville. But it sucks because their dressing room is closed!…read moreApparently, it's "closed for [our/your] safety during these unprecedented times," whatever that means. This is a bummer, because I was visiting from out of town and hoping to try on a few things that I had seen online. Oh well. The store is set up so that you can see everything very well. It's kind of hard to explain, but there is a minimalist vibe going on here. The clothes are not shoved together like some stores -- instead, everything is spaced apart and you can really see every item on the rack. The lighting is very bright and stark. The walls and floors are white. There's a white theme going on here. The women's clothing is on the first floor, and there's an elevator that takes you up to the second floor, where you will find the men's clothing and kids clothes. I really wish their dressing rooms were open, but otherwise, this is a good little Zara located in the Mall at Green Hills.

Horrible customer service. Went there this evening 12/13/25 and I hand the girl in the fitting room…read morethe clothes I don't want she never once makes eye contact with me. I say thank you to her for taking them out of my hand and instead of saying, you're welcome, she just continues a conversation with her colleague about non-work related things so I said thank you again thinking maybe she didn't hear me and again no response. I think his employees need some level of customer service coaching the girl who I'm speaking about had short brown hair with braids, but I didn't catch her name.