The Mowery family goes above and beyond to make sure that every detail is taken care of. We…read moreappreciate how they have taken care of our family.

Customer Service for One. I called today after spending $30,000 to buy my husband's and ours…read morefuneral insurance to see if they had a folder to help organize our plans like you see on Facebook. Of course they did not. Then I asked him if they had anyone that could possibly repair or fix a broken vase on my parents tombstone that must've been hit by lawnmower and all they did was referred me to another monument company. They didn't have anyone that they used to fix things like that it's kind of disappointed the very uninformative and unprofessional but I'm stuck with them after spending $15,000 age to buy a burial plan.

I've worked with Linda Kennedy, the sales/office lady, to get my father's monument designed and…read moreset. The entire process has been terrible. There's lack of follow-ups and lack of correspondence. I've had to chase this lady down just to get any updates on the status of the monument. I finally had to speak to the funeral owner to get a call back from Linda, and this is over a span of 3 months trying to get her on the phone with me. She had great customer service when trying to sell us the plot, but after that, it's like who cares about you now, we got your money, get in the back of the line. I will never do business with this place ever again. I will never put another family member here. This place leaves a sour taste in my mouth. It's upsetting that this is my dad's home for here on. If you get a chance, go somewhere else. For a family owned business, this place is run like a pile of dirt.

Dan and his team truly treat you like a member of their family. Dan has worked tirelessly side by…read moreside with me to ensure that my brother's service is ready. When I have been paralyzed by grief, he helps me take baby steps and removes barriers. He uses his expertise to make an unbearable situation more manageable. I cannot recommend his companies more highly or convert in words how grateful I am for his help.

Karie Schaudt is absolutely the most rude and unprofessional owner to deal with. Apparently, she…read moredoesn't need the business and referrals don't matter. Filed complaint with Oklahoma state funeral home board based on interaction. Talking with others found out this is a major trend with Schaudt's specifically Karie. Karie had a chance to reach out to rectify situation before complaint was filed with state. Karie shouldn't have gotten involved in family matters by making comments like the second service would be an "appropriate" service for my husband.

BEWARE! Zero would be more accurate. I am writing to share a disturbing experience with Smith…read moreFamily Funeral /Embalming Services in Sapulpa. OK. We were left traumatized from the service performed on our love one. Persons who pass deserve an honest and dignified ending. This experience caused additional stress and trauma when we were already grieving. I do not recommend this service or establishment to other families. When our loved one was returned to us in an unrecognizable state, the result felt careless and disturbing not something so upsetting it leaves you unable to recognize your own love one. My family and I will leave this post on all available social media. We will be following up the State Board, BBB, etc. This is unacceptable.

I have in my Will for Smith's to handle my funeral and South heights cemetery but after Friday and…read morethe shit show they made handling my 11 Day old grandsons service NOT NOW! YOU PEOPLE DO NOT COMMUNICATE WITH THE FAMILY NOR CEMETERY at all Smiths is a joke. Do not recommend Use funeral home in kellyville!

The people are very supportive. The facilities are perfect.ccxxxxxxxxozzodxxxxxxxxxxxxread more

Nice facility with lots of parking. I was pretty upset when I initially visited this facility and…read moremade an appointment to meet with the funeral director. The lady in the office was very kind and probably used to people crying. By the time I met with the John Monzingo, the funeral director, I knew what I wanted. They have all the usual things available at a funeral home, I have to say, I wasn't interested in all the side show stuff. Mr. Monzingo got a pretty fast read on me and was very helpful putting together a plan for my final wishes. The only expense for my family will be opening and closing the grave, that is the only thing you can't prepay. I gave Mr. Monzingo a real laugh when we parted and he shook my hand, he said, " I hope to see you again." I said, "You will definitely see me again, I just hope I see you again!" Here I am two years later. :)

As a family member and fellow funeral director, the only thing that…read more5th star I feel like not enough help was given to the processional had the widow and children parked where they were at least ten cars behind the hearse where they should have made sure they were directly behind hearse; they had to walk too far to get to the gravside

Floral Haven is where we chose to lay my dad to rest when he passed away. He was a military veteran…read moreand had earned a bronze star during his time during the Vietnam War. Every year Floral Haven does the Ave of the Flags for the Veterans that are laid to rest there. This was my dad's first year. The way the staff handled the service and every detail was beautiful. You could tell the attention to detail had been made and they truly value the veterans it's truly a beautiful touch every year to honor your loved one

Update: After I placed my review, the owner of the company reached out via personal rep and he took…read morecare of all the issues out of his own pocket. I greatly appreciate his response to the matter and getting the marker issue fixed for my family.

HORRIBLE!!! I DO NOT RECOMMEND!!!! My mother passed away in Tulsa & needed to be embalmed before…read morebeing shipped back home. They did not tie her hands together before embalming her, they did not remove any of the hospital bands, EKG stickers or tape. Jennifer Beaty told us that we didn't need to give them any clothes and that they would put a gown on her she did not mention that the gown she meant was the hospital gown she was in when she passed away. They also did not tie her down correctly when they shipped her so she was moving all around in the box. When my mother arrived back home she looked nothing like herself I didn't even recognize her. Jennifer's communication or lack thereof is HORRIBLE. I was supposed to be the one who she communicated with and she never reached out to me. She stated my mother would be shipped back home on a certain date and she was not and she did not communicate that with me I had to find out from a family member. They did not allow my stepdad to see my mother although when we met with Jennifer she said we could see her in a couple days if we wanted to. My stepdad called several times for days and they gave him the run around each time he called. We just had a HORRIBLE experience with Butler-Stumpff & Dyer. Only positive is that they were able to pick my mother up from the hospital within 2 hours of us contacting them.

My brother passed suddenly and the hospice we used said this place was a great place to help until…read morewe could make arrangements. (They were shocked about the following information as well and had no idea of the expensive fee we incurred). Within 24hrs we called and had him transferred to a different crematory. Moore charged us 390.00 to release him to the other crematory. Our family as well as other crematories were shocked by this charge. Manipulating money from a grieving family. Unbelievable. We were never told of this hold and release fee or we'd definitely not use them. They did nothing but pick up and hold for 24 hrs and charged 390.00. That's very unethical not to disclose this kind of expense. A company 40 miles away would only charge 200 but Serenity doesnt charge at all and we're very compassionate. Moore is shady and definitely bad business. Sure they'll help and pick up your love one but if you dont use them for services expect to be emotionally and financially hit, and no they wont tell you that even less than 24hrs will cost 390.00 on top of all other funeral expenses you'll incur.