Great shop, will be using them again! My items came back on time and in great condition, and…read moreeveryone was super nice! :)

You may drive by and overlook . Signage not to good. Had 3 comforters cleaned. So very nice and…read moredid a great job.

I promised myself that if I had a great experience here at Puritan Cleaners that I would leave a…read moregreat review! And after my horrible experience with Hancock Cleaners in Hancock village who wouldn't even take our items, due to a questionable smell in one of them, possibly by a cat, she shockingly and RUDLEY refused us service to the point where it actually felt personal, especially how she just turned around to the next person as if we didn't even exist anymore, and were just left standing there. And so my child (my witness) and I packed up all of our items till I could figure out where else to take them. Puritan Cleaners were the first one suggested to us by a friend who told us how this business is very involved in the community! (Wow-what a major plus!) Puritan Cleaners were not only able to to accept our items without question, but they were able to have them ready by the next day! Our items came out beautifully and that one questionable smell in one of our items was completely gone! So, bummer for the mean lady at Hancock Cleaners for missing out on an opportunity to make a nice profit on the amount of items we needed cleaned, along with gaining a potentially valuable long term customer. I guess a business like Hancock has the right to treat their potential customers any way they want, and even turn them away, (even though I was expressing extra kindness to her, maybe even to a fault, to try and make her feel bad for how enraged I was feeling on the inside-I know I know-sigh, it didn't work anyway). Sadly, it's bad (and very sad) customer service like that that can hit someone so deeply that one might take their anger out on someone else who may not deserve it. My point here is that in regards to Puritan Cleaners is that they were there to turn my "bad" experience around-and pretty much immediately! BONUS note: is that the young folks working there (that we spoke with and who helped us) were SO KIND and VERY helpful and seemed really happy to be of service. I told them my story briefly (without any kind of rant)-and they listened. Blessings to them! And yes I've worked in customer service for MANY years, and I know how challenging people can be at times to the point we sometimes just want to cry. And this is why I get very passionate about GOOD service, while calling out the occasional "bad" service. 5-STARS here! I HIGHLY recommend Puritan Cleaners!

If you're a welder, farmer, rancher, or you dress country and want your jeans starched do not go…read morehere. Biggest disappointment. Asked for extra heavy starch, even specified that I wanted as much starch as they could possibly put on there. I'm told they'll be ready for pick up the next day. It took them three days to starch my jeans and I got them back and they weren't even creased nor could I tell they were even starched.‍ I'm moving back to Wyoming where the dry cleaners starch your jeans to the point where the crease will slice you open and they're stiffer than cardboard. Didn't even have to ask for it they assume that's what you want and do it automatically for you

Helpful, kind and very professional. I was under a time crunch and they were very accommodating…read more Pricing is very fair and I was very happy overall with the service of Kwik As A Wink Dry Cleaners!

I drove all the way from Altavista to Kwik Dry Cleaneers yesterday (Friday) and they were closed!…read moreThere was no mention on their website that they were closed from Friday through Monday.

This home town dry cleaners is personable, friendly and yet as pricey as all the rest. Friendly and…read morereliable.

I've used IBC a few times in the past and most recently took 5 pairs of faux leather bottoms, 3…read moretops, and 2 shorts. After being quoted $15 per pair of faux leather bottoms, I decided against having them serviced since that was far more expensive than the at-home wash and dry I could do myself. For 2 short s& 3 blouses, I paid $23 total. The Black-owned family establishment offers friendly, fast, and high-quality service. I dropped my items off on a Tuesday afternoon and they were ready two days later. I will return, though I noticed that their daily specials have been reduced quite a bit when compared to earlier former promotions (i.e. 5% off for shirts on Tuesdays and pants on Wednesdays, when before it was a 20% discount...). Be sure to bring your invoice at pick-up to ensure a smooth process.

I have been taking my clothes here to be cleaned and pressed since they have opened. Their service…read moreis quality and they are kind to boot. Highly recommend!

I had Amherst Dry cleaners hem my Rock Revival jeans I purchased from eBay. The lady did a absolute…read moreamazing job on them. The price was a great value too. I recommend them for any sewing needs you my need. They were fast at getting it done, and getting them back to me, in just two days. I'll be using them again real soon.... (5)-Stars service all the way around....

I went into Amherst Dry Cleaners intending to become a customer. I left believing that the way a…read morebusiness treats a customer when something goes wrong tells you considerably more than how it treats one when everything goes right. My concern with Amherst Dry Cleaners ultimately became less about their intake procedure and much more about how ownership responds when a customer raises a concern. I brought 11 pieces--suits, dresses and jackets--to the Amherst location. Although the clerk was initially pleasant, I was surprised that my garments were neither inspected nor itemized in my presence. The description area on my form was left blank, and I received only a numbered ticket. I was told the garments would be tagged and documented later in the back. After leaving, I became uncomfortable having 11 garments in someone else's possession without documentation of what I had left, so I returned. I simply asked that we confirm the number of pieces. We counted 11. I wrote "11 pieces" on my ticket and initialed it, then asked the clerk to initial it as well. She was hesitant to do so but complied after telling me that this was "a bit too much" and I was being "unreasonable" because no one had ever requested this before. Rather than post a negative review, I contacted the owners privately and gave them an opportunity to address my experience. A few days later, co-owner Julie Mays called with a very aggressive tone. She confirmed their policy of itemizing garments later and I explained that while I might disagree with that policy, my complaint was primarily about being called unreasonable for wanting acknowledgment of the number of garments I had entrusted to them. Instead of simply addressing that concern, Ms. Mays became defensive. She told me the clerk was a "pillar in the community" and a minister's wife, said I was the first person to complain about this, suggested I use one of their other locations, and at one point told me to "calm down." I was calm. I repeatedly explained that I was not questioning the clerk's character; I was addressing how I had been treated as a customer. Within minutes of that conversation ending, co-owner Andrew Mays called and informed me that they would not clean my garments and thought it best that I go elsewhere. I specifically asked whether they were declining to serve me simply because I had complained about my experience. He reiterated that I should go elsewhere "due to the situation" and they would not be serving me. Arrangements were made for me to retrieve my garments from another location. Let me be clear...I never asked for a refund, discount or special treatment. I asked for my garments to be counted and later asked ownership to address how I was spoken to. Prospective customers considering Amherst Dry Cleaners should read not only the reviews, but also management's responses to critical reviews. I believe those responses provide valuable insight into how customer concerns may be handled. I fully expect the owner may respond aggressively and defensively to this review as well. I will simply stand by this factual account of my experience and allow readers to reach their own conclusions.

Very fine service. Took a coat in to fix a zipper that'd been broken for years because of so few…read moreplaces to get it repaired. Got it replaced perfectly and had it cleaned in the bargain. Now it's like I have a new coat. Easy parking, super friendly people, reasonable rates for dry cleaning AND they can fix zippers. What's more to want in a cleaners?

Best cleaners in Lexington by a mile. It is so affordable, at least relative to what I am used to…read morepaying. Does laundry by the pound, great and cheap dry cleaning (sorry for some of the challenges I've given you), alterations, and service always with a smile. Great business that is kind of out of the way, in the shopping center behind KFC. 10/10 would recommend, especially after having had laundry lost and clothes absolutely ruined at University Cleaners. Avoid UC at all costs.

Kim's Alterations shortened my hiking pants perfectly and kept the lower bottom drawstring assembly…read morefully functional. The price was very reasonable. I will definitely use their service again in the future.

I went to Kims to have some Linen pants hemmed. The woman doing the alterations insisted on only…read moreputting one safety pin for her measurements even when questioned. sure enough when I put on the pants they were at least 3" too long. I brought them back to correct their mistake and they insisted on charging me again. No words of apology. So if you want a shoddy job on hemming trousers and are willing to to oay twice for it, go to Kims

We have used this cleaners and alterations service for four years and the ladies there are…read morefantastic. They are so kind and helpful and things are always done well and on time. Highly recommend.

I would give this business a half star if possible. I dropped off a bridesmaids dress to be dry…read morecleaned on a Monday and was told it would be ready by Friday. On Friday when I went to pick it up, somehow it had mistakenly been placed with clothes to be altered. So it had been sitting there all week and wasn't cleaned. They then said it would be sent out to be cleaned. When I returned for a second time to pick up the dress after it supposedly was dry cleaned there were still odors present. I won't return back to this establishment.

The man who took my order was very friendly. I dropped my suit and pants off on Saturday and asked…read moreif they would be ready for Wednesday morning. He had it done no problem. Suit was cleaned well and hung up nicely. Couldn't have asked for a simpler or better experience.

Absolute rip off! I highly recommend that you avoid this business. I was (in advance) charged $30…read moreto have a pair of jeans hemmed. I should have known this was an issue when I was rushed to measure the cut then pay. Based on the reviews here, I went ahead with the order. When I picked up the Jeans up today, they were a basic speed hem, not even euro, and were completely sloppy, crooked, and carelessly done. The worst I have ever gotten. They wouldn't refund me the money. Said they use an external person for alternations like that is some kind of excuse to not refund slop work done via their business. And they sure had no problem taking my money for it to be done. Now I'm out a brand new pair of jeans $50 and this extortionate $30 junk hem. Look elsewhere for honest, professional alterations because it isn't here.