As I came with my son and had no idea what was going on, they have appointments three weeks out, or…read moreyou can do a walk-in, which has a wait of about 30 minutes. Not bad. As I sat there watching people come in, the staff were so nice to everyone, which you don't see often. Even a lady in a wheelchair who needed a simple paper filled out but refused to do it for herself so she did it for her. Glad I waited.

Their whole entire business model is a scam. My podiatrist…read moresaid that I needed a night splint and said I could buy them from him or go to this facility to get the prescribed. I have insurance and didn't want to pay him over $100 for them. VIPO wouldn't let me come in to get them unless they set an appointment to "fit me"for them and show me how to use them. They wanted to set an appointment for 6+weeks away. MY FEET HURT and I didn't want to wait 6 weeks to stop the pain. I was told 3 times that the appointment was to show me how to use them and to fit them to my feet. The appointment was a scam. The person that saw me was a clueless kid. He said my chart has no reason why I was there and he asked what my diagnosis was. I told him I was there to get fitted for the orthotic. He told me no. They had them there but needed to get my insurance to cover them and needed their approval. So I wouldn't be getting the splints even though that was what I had been told for six weeks. He said he needed to ask me questions. The questions were do i have plantar fisciatis and which foot is it. THESE QUESTIONS COULD HAVE BEEN DONE OVER THE PHONE! Instead they make me wait 7 weeks and charge my insurance! Then I wait 5 more weeks for approval and then the fitting was literally adjusting a velcro strap that took one minute. Then I look online and they are literally on Amazon for $15 each and I could have got them myself. Fast forward a few weeks and I get a bill for $500 for the $30 splints! This business is set up to suck insurance money and outrageous co pays from elderly and people who have actual painful conditions and are just looking for help. I would never EVER allow anyone I know to use this "business" for any reason. I hope every single person that works there stubs their toe and needs an orthotic to fix the problem and they have to get scammed by this low life business. The care, garbage. The services, garbage. Cost, garbage. I had my insurance remove this bill and they still keep sending me a bill for the orthotic. DO NOT USE THIS BUSINESS.

The staff were outstanding. They were friendly, knowledgeable and went out of their way to deliver…read morewhat I needed in a timely manner.

Elaina is the reason for 5 stars, her professionalism, empathy, kindness and care. The healthcare…read moresystem has been a horrible experience in every way. It's people like Elaina that can bring a smile when you're in tears.

I started using a CPAP machine and it took three months for me to receive it. All my details were…read morecorrect, but they sent it to my old address. After contacting them, I discovered they had indeed used the wrong address. I verified that all my information was correct, and they sent it to my doctor's office. I eventually found out that they had sent it there, and, finally, it was sent to me. I had enrolled in the automatic supply delivery service, but I received a call from Apria saying that my insurance had not approved the supplies. They asked me to contact my insurance, and shortly after that, it was approved. The supply is always delayed, wasting the client's time, and it seems to be a hardship for the company to send the supply despite being approved by the insurance company. This company needs to develop common kindness and accuracy when sending their equipment. Hope they will acknowledge they are dealing with humans whose medical needs rely on the equipments.

I would give a lower review, if possible. I ordered C-PAP…read moresupplies from Apria and they put me on auto-ship without my consent. The mask that I received did not come with the headband to attach the mask to my face. I contacted Apria and requested they send me the strap needed to make the mask usable. They billed me and my insurance for the full correct order. Apria asked me to use the old clip and strap and assured me that the full mask would come with my next order. I received my next order which also did not come with the strap making the mask unusable. When I contacted Apria again it was past 30 days so they refused, once again, to correct the defective order and provide the part that was missing and paid for. The first person I spoke with disconnected our call. The next person "Shy" was very rude, refused to connect me with a supervisor and then hung up on me. The 3rd time I called I spoke with Martin who continued to leave me on hold and told me after 19 minutes coming back every few minutes to put me on hold again and tell me that a supervisor was not available. He then told me that a supervisor would call me back. I have not received a return telephone call.

The staff was really nice. I was disappointed to learn that they only sell beer and wine. At the…read moretime, I was on a mission for some hard alcohol and I was on a side of town I'm not familiar with, but luckily the cashier was able to point me the right way.

Amazing customer service I've visited many many Walgreens and none compare to this one employees…read moreare always welcoming with such an amazing and positive attitude and always willing to help and going a little extra to make my shopping experience amazing as always thank you Sam & Christ & Kat

My husband is inpatient at Centre for Neuro Skills and they have a partnership with with Mercy…read morePlaza. On multiple occasions Mercy Plaza Pharmacy has exceeded my expectations. They are so nice, easy to work with, and efficient. I was honestly surprised because my husband went to urgent care tonight and the prescription was sent over about 20 minutes before they closed and I thought it wouldn't get filled until tomorrow morning, but they exceeded my expectation, yet again, and delivered his medication tonight. This has been the BEST pharmacy I've ever worked with. Thank you so much for providing exceptional service for my husband.

The service at this pharmacy is not pleasant at all. I've tried to give it a few chances, however…read moreevery time I come to get my prescription it's never available. It happens time after time. The young lady at the register is very rude. She has no customer service at all. I'm done I will try another pharmacy totally different company.

The facility is clean and well organized…read more Service, not so great. I went after work, so around 5ish. There were very few people working there and only one patron in front of me. She was chatting with the cashier, showing her vacation photos. They both saw when I got in line and carried on. They kept talking and swiping through their phone as if I was invisible. This lasted at least 10 minutes! Another patron arrived and they carried on, the guy that was also in line was giving me "what the heck is going on" looks. The cashier and person finally wrapped up their conversation and she left. The cashier said maybe 3 words to me and sent me on my way. I have now transferred my prescription elsewhere.