When my husband and I bought our first home we knew we wanted home security asap. We researched all…read morethe top companies and couldn't find anything we liked. There was never one company that stood out from the rest. There were either very high installation fees or DYI installation with cheap products and always very mixed reviews. I was starting to get pretty desperate but luckily stumbled across Home Star Protection on yelp. I never thought I would rave about an alarm system but can't stop telling everyone we know how great Home Star Protection is. Tim was great at explaining everything and only sold us what we absolutely needed. Having that initial consultation really sold us on the company. Jes was very professional throughout the installation process and took his time reviewing the entire system to us. I love that they use the current system your house already has and just upgrade it as needed. I feel so secure having this system. The alarm.com app and mymoni.com are very easy to use and offer a lot of great options. It's nice to know there are still good companies out there that won't try to take advantage of their customers. You will not regret choosing this company. Thank you so much Home Star!!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

Great experience with Virtual Field Tech - Mr. Carlos Sotto-Alicia. This 5-star rating is based…read moreupon the service of Mr. Sotto-Alicia and not representative of how happy or not-so-happy I am with Vivint as a home security provider. I signed up for Vivint Security Alarm from my previous reputable name company security provider that mostly provides wired security devices and sensors. The Vivint installer back in 2018 did a very sloppy job and decided to bundle 9 window sensors consisting of an office, dining room, living room, breakfast nook, and utility-laundry room into one zone. The Vivint installer also bundled 4 doors as a single zone consisting of the main door, 2 garage doors that open into different house areas, and a backyard door. At least the lazy installer managed to get a few zones right such as the master's bedroom, 2nd-floor window, and the other auxiliary sensors (glass break, motion detector, heat/smoke detector, and carbon monoxide detectors). Long story short, because of the original installer's ineptitude, every time we receive an alarm, we can't pinpoint the possible intrusion or false alarm failure point. We have had an increasing number of false alarms recently even if all doors and windows are secured it will just randomly sound an alarm sometimes at 2 am or late at night while we are sleeping. Because of the faulty zoning, we were unable to pinpoint which sensor is bad. You can in principle replace all sensors to fix the issue but a very expensive proposition plus not fixing the issue of finding out a possible security threat area. I called Vivint many times and tried to schedule a visit since 2018 and all the time they just give me a runaround or will charge a hefty tech visit to fix an issue that they caused. It was not until Sept 1, 2024, after more calls to Vivint to seek assistance to resolve the issue was I finally directed to Mr. Sotto-Alicia who provided a great step-by-step video tutorial to correct the improper installation of the original Vivint installer. Mr. Sotto-Alicia was very patient in showing me how to isolate specific wired sensors and walked me through in isolating them and assigning them their correct zones. All said and done, he was able to assist in separating the living room windows, utility-laundry room window, office windows, living room windows, front door and back door. Now my home alarm are properly zoned with 8 zones plus the other wireless sensors. Mr. Carlos Sotto-Alicia with his patience fixed what many of his peers and colleagues failed to do in 6 years! I am glad I came across Mr. Sotto-Alicia who finally provide a reasonable resolution to an issue my family had to go through for the past 6 years. This man needs a raise and will do Vivint a favor by training the other techs and support team who seems to have a "no-can't do" culture.

DO NOT DO IT. Their kit just simply will not stay connected. The service is abysmal…read more Great at selling, terrible at delivering.

Fast service and honest people. Set prices. Everything is done within 30 minutes. Unjammed the…read moredoor, change the lock, clean the area. Good jobs guys. Thank you so much.

I recently used B&M Security and Locksmith Company at my house and I couldn't be happier with the…read moreservice! Ben was absolutely fantastic professional, prompt, and extremely knowledgeable. He took the time to explain everything to me and my husband and made sure we felt comfortable with the results. It's clear that B&M Security prioritizes customer satisfaction and quality work. If you're looking for a trustworthy locksmith in Houston, I highly recommend B&M Security and Locksmith. Ask for Ben--he does an amazing job! Five-star service all the way!

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

This company as good as it may be, takes advantage of its customers. Be sure that if you need a…read moreproject done that you completely research what you are trying to do with at least three other companies because this company will take your money even if your project does not require the need of their services, they will not inform you of the other options available to you but will charge you just so they can make a sell. Better Business Bureau material here. They are a con job.

Oh My Word! You guys, this is so good that I can't wait until Best Buy reaches out to me to asking…read morefor a review, I need to do this NOW!!! I went to Best Buy for a compact, lightweight, wireless (capable) Laser Jet Printer to use for mobile services. I turned around and saw this big TV for real cheap (I'm relatively frugal so that says a lot). I did a triple take because I couldn't believe the price, I had to get it. I scheduled the install on line on Best Buy's site which was super easy and convenient. Mike y Israel just left my home and because of the IMPECCABLE service from these gentleman, I'm preparing a to-do list for Xtreme Audio and Video. I f you've read any of my reviews, you KNOWhow important QUALITY Customer Service is to me. Yes, I'm frugal BUT if I am treated with respect, kindness, and respect then you will have a long time patron. Mike and Israel exceeded my expectations!!! Ser amable y respetuoso no cuesta absolutamente NADA!!! Mike e Israel demostraron que si realmente quieres ser amable, considerado y no demostrar racismo, PUEDES hacerlo! Estos caballeros fueron verdaderas bendiciones para mí hoy. Muchísimas gracias If you're in the market for smart devices for your home, Xtreme Audio and Video is the place to go. If you want quality customer service and efficient work at responsible prices, call our friends ay Xtreme Audio and Video. You know what? JUST CHECK OUT XTREME AUDIO AND VIDEO!!!

This is my second time using this business, which says a lot about how good and efficient they are…read more, I've had the pleasure of meeting both of the owners Darren and Devon. They are both knowledgeable and professional, they shared knowledge with me while connecting my home receiver , which is rare nowadays Devon programmed my Xfinity remote for me , which I really appreciated .. I have one more job for them.. and I must share them with the world... good work guys

We used Hargrett Electroincs for installations of new multiple TVs, soundbars and uninstalling our…read morecomplicated and unreliable Savant audio system into something simple. We couldn't be happier with their work, detailed information, cost and customer service. We would recommend this company for your home audio/video needs. They definitely know their business and were nice enough to help us cut costs and not try and oversell us. Thanks Darren and Devin!

Although I did not move forward with the work, I want to highlight how professional and helpful…read moreGomez Netsolutions was throughout the process. They responded promptly to my inquiry, communicated clearly, and arrived as scheduled. They conducted a thorough evaluation, explained their findings in straightforward terms, and provided a reasonable estimate. I appreciated their honesty, technical knowledge, and the fact that there was no pressure--just solid information and helpful guidance. Based on my experience, I would definitely recommend reaching out to them for an estimate. They are a great resource if you are looking for a clear, professional assessment of your electrical needs.

Jorge replaced several cameras for my home. He was very professional and explained exactly what he…read morewould do and how long it would take him to complete the job. The quality of his work is excellent and his pricing was fair for the work preformed.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.