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    Mobile Kangaroo - Pearland

    3.6 (26 reviews)
    Special Hours Closed
    Updated a few days ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Mobile Kangaroo - Pearland

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    2 More Services

    Laptop body repair

    Laptop support

    Mobile Kangaroo - Pearland Photos

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    The only sign you'll see. A larger sign is on the way...
    Kathryn S.

    mobilekangaroo is OPEN for business!! YELP is mistaken... I'm not sure why YELP showed this business as closed. We were there today (Dec 2023). This marks our 2nd time at mobilekangaroo. Today's trip was for a MacBook Pro issue and an iPhone problem. Bradley is still here and still ever helpful, I'm going to share some of what I've already written about Mobile Kangaroo when we visited to repair my MacBook Air in Nov 2023. [It's kind of long. Hang in there, their hours are down towards the end of this review.] For starters, I tend to only share when I've encountered exceptional quality, service, and value. Without a doubt, Bradley and mobilekangaroo (Pearland) merit such high marks. Prompt, friendly, helpful, responsive service that's remarkably low priced...really, I kid you not, I was shocked at the value I received. mobilekangaroo is an Apple authorized service provider that repairs all years, makes, and models of Apple phones and computers. They honor warranties and replace any necessary components with genuine Apple parts. Note: Due to licensing agreements, all iPads in need of service must be sent directly back to Apple for repair. mobilekangaroo will diagnose, package, and mail your iPad for you. mobilekangaroo also diagnoses and repairs Windows, Chrome, and other desktop and laptop computers along with both Apple and Android telephones. Key point: while I'm sure the quality of service will be excellent, at present, the repair is made with parts from third-party suppliers. If you're like me, you probs have computer and tablets at home. My oldest is a 2015 MacBook Air. Other machines have more oomph...what can I say, my 2015 is my favorite. Anyway, today it wouldn't turn on at all. We called AppleCare and -- even though my machine was ancient -- I got help. Thank you, Apple. When we stalled, my AppleCare rep suggested I take it to an Apple authorized service provider and provided the names of different local retailers. I chose mobilekangaroo. Apple even made the appointment for me and sent Bradley notes on what we'd covered in our phone call...good job, Apple. Even though mobilekangaroo has been in Pearland for several years, I had never heard of them -- yes, I live under a rock. Finding them could be easier... There's no big sign. Initially, construction was still taking place, then Hurricane Harvey struck and a large sign over the door was never erected. I understand a sign is on the way. In the meantime, mobilekangaroo is located between Power Fit Eats and Astro Pawn. (see pictures) mobilekangaroo is open M-Sat 8:30am - 5pm. Check them out. Bradley provides friendly, responsive, and attentive service. Please let me know what you think. :-))

    Business hours with a time stamp of the time I posted this!

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    1 month ago

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    14 days ago

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    1 year ago

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    4 months ago

    Ernesto was great! I came in to repair my cracked screen. The repair took less than an hour and the Phone looks good as new

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    4 months ago

    Ernesto was amazing thank you for the service, everything was really great fast and nice

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    8 months ago

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    10 months ago

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    10 months ago

    Tori is the best! Very professional and quick service was about to get in and out in just a few minutes

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    10 months ago

    Service was great, employe was nice her work was very handy and very fast would definitely trust her with future work

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    11 months ago

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    3 years ago

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    1 year ago

    Repair performed by promised delivery time. Very polite and professional. Reasonable price.

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    2 years ago

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    Ask the Community - Mobile Kangaroo - Pearland

    Review Highlights - Mobile Kangaroo - Pearland

    Tori did a wonderful job of repairing my Macbook Air and quickly getting it back to me.

    Mentioned in 5 reviews

    Read more highlights

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    That Computer Guy

    That Computer Guy

    5.0
    (9 reviews)

    My computer completely crashed on me. I am not a computer genius but I can utilize the basics with…read moretroubleshooting etc. I am quite efficient on the office suite of products. I use this computer for my business and all of my files and documents I use to manage this business are now locked out to me on this computer that would not boot. I am not a big business supporter. So Geek Squad and their lack of customer service was a BIG NO! I like to support small local business's. I had never needed computer help before. I found Chris from a quick search on Maps and Yelp. I called Chris and he was very quick to offer solutions and ideas to solve my problem. I dropped off the computer and left it to him to resolve while I was out of town. Chris was very quick, very responsive and was communicating options quickly. Essentially, within 36 hrs of dropping off my laptop, he had installed new hardware, software that he recommended and I approved. He stayed within my budget and his original quote. He provided me with a lightening fast upgraded computer, with all of my files and programs, turn key, ready to work on. I cannot believe the computer is the same I dropped off. If you are curious if you should call Chris for help with your computer needs/repairs, just make the call and let him work his magic. I am completely satisfied with the service and product. He is honest, quick, knowledgeable and has earned any repeat business I may ever need in the future. I am so glad I called and made the decision to use his business. 11 stars from me. Thank you again Chris.

    I ended up figuring the problem out on my own and not using his services, but he replied quickly…read moreand gave me a price upfront, and I respect that so I am leaving him a good review, regardless of not actually using his services.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.5
    (33 reviews)
    $$

    So, I'm new to this kind of thing. In all my years of owning a cell phone, I have NEVER cracked a…read morescreen... until the other day. Lol. My phone is old. I have a Google Pixel 6 Pro. They're already on version 9 or so now. Anyway, I took my phone out of the case to use my wireless charger at night, went to the bathroom, and left the phone on a slanted surface. PLOP! I knew it wasn't good. Surely, my phone had more cracks than a sidewalk (I promise I wanted that joke to land better, but I digress). Anywho, I called my carrier, and they put in a claim with Asurion. The claim charge was only $29, which will be added to my next billing statement. They referred me to uBreakiFix. I initially went to the Sugarland location, but they didn't have my screen in stock, so I ended up at the Pearland location. Upon first walking in, it gives off the vibe of a phone accessory store, but obviously, their bread and butter is fixing broken devices. They double-checked my claim, got me registered, put my phone in repair mode, and told me it would be done the same day. I thought that was fantastic since I was expecting a few days for the repair. I gave them my work cell number to call when it was ready, but I found myself in this odd situation: should I leave the area and come back later (I live about 25 minutes away), or just hang out nearby until they were done? I decided on the latter. I grabbed some lunch, ran a few quick errands, and BOOM -- the text came through that my device was ready! Honestly, it took them less than three hours. My phone looks BRAND NEW. Better than it did before it got cracked, honestly. I was really dreading getting a replacement phone or a brand-new one because I have so many apps that I'd have to set up again. I didn't have time for that hassle. This place was fast, friendly, had great customer service, and did an excellent job. Thank you for the incredible experience!

    I brought my phone in for a battery replacement on Tuesday, June 2. During the repair, the back of…read moremy phone was damaged, and I have now been without a properly functioning phone for several days while waiting for it to be fixed. When I called on June 5 to check on the status, I was told the replacement part would arrive and be installed on June 6. However, when I called again today, June 6, I was informed that I would have to wait until Monday because only the manager is able to scan and process incoming packages. What has made this experience even more frustrating is that while I was explaining my concerns over the phone, the employee I spoke with chuckled during the conversation. Whether intentional or not, it came across as dismissive and unprofessional given the situation. I have used this location in the past because it is convenient and I have generally trusted their service. However, this experience has left me questioning that decision. Had I known my phone would be damaged during the repair and that the resolution would take nearly a week, I likely would have chosen another repair provider, even if it cost more. What should have been a relatively quick repair has instead become a lengthy and frustrating process.

    Mobile Kangaroo - Pearland - itservices - Updated June 2026

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