If I could leave zero stars I would. You brought my fiancé's brand new shirt here which he is…read moresupposed to wear for our wedding and when we picked it up and got home, there was a water stain on it. We brought it back and they said they could easily get this out and it would be ready the following day; we never received a call. We showed up and they said they would go check on it, but when they came back, they said "yeah it's still not ready but we will try to have it ready tomorrow." We were leaving for our wedding in 48 hours. We finally picked it up and it still had a couple stains on it. This place has terrible service and they clearly don't even know how to dry clean a shirt!

I've been coming to this dry cleaners since I was 12 years old, and after all these years, the…read moreservice has remained consistently amazing. This is a true 3-generation family-owned business, and you can genuinely feel the care and pride they put into everything they do! Their cleaning service is always top-notch -- my clothes come back looking fresh, spotless, and handled with care every single time. The quality, attention to detail, and customer service have never changed, which is so rare to find nowadays. What makes this place even more special is how welcoming and kind everyone is. They've built such a strong reputation in the community for a reason. Supporting a family business like this for so many years has been such a pleasure, and I highly recommend them to anyone looking for reliable, high-quality dry cleaning services!

This is the only dry cleaner I have used for past 5+ years. Mainly b/c they are in a convenient…read morelocation, have a drive through & offer other services; like seamstress/stitching (when a pant seam has come undone or a button fallen off), clean leather, I trust them (I've left clothes there for months accidentally & have never had anything go missing) & the staff is always very sweet, family run, always the same people. I don't go to the dry cleaners often enough to know what the average prices are but I do agree w/ the other review that they are more expensive than most other places. But the quality is always great. I mostly take work dresses or shirts that are a pain in the ass to iron & my investment pieces, like vintage white dress, that I know I'm going to keep for awhile & don't want to turn yellow & dingy. Bottom line: if you're the type who goes to the dry cleaner weekly just to get work shirts pressed, etc., probably could find a cheaper dry cleaner. But if you have unique pieces that you want well cared for, a tricky stain, or are not in frequent need of a dry cleaner = great one. **I think they still give you a 10% discount if you pay up front.

I am writing this review after I took my business and money elsewhere and am so glad I did …read more Previously I had been a customer FOR YEARS ( even after Mr Blue retired ... Yeah !) I have even referred so many customers and family members to busy bee . The location was convenient for last minute items with a reasonable turn around. The owner is definitely the problem here as his pricing consistently goes and changes over night. I personally have walked in on the owner arguing with other men about pricing and misleading information that he simply refuses to take ownership of . Overtime I began to receive the same type of service and frustrated conversations with him. During COVID his daughter worked there as she consistently gave people wrong clothing items or/and did not provide you with your items. The inside needs a real bad dust cleaning. Artificial plants have layers of dust as do the walls and structure ( for CUSTOMERS with allergies SMH). The only nice and warm employee is the lady that lived across the street while raising her kids - she left the business but came back after being called to come back and he now keeps her in the back more than he does up front . Outside needs to be touched up and fix your broke van that seems to have sat for the longest. Moral of the story Mr Owner - I'm BIG on culture, community and business and you're not it . Glad I made the change and I now support my own FAMILY BUSINESS because culture is EVERYTHING! ( DUST FREE, CALM & REASONABLE CONVERSATION AT THE RIGHT PRICE )

Excellent first time around! I had a stain on the front of my blazer! It's gone! White slacks…read morelook Like new!

Really an amazing dry cleaning "spot". Lol! Friendly,…read moreexcellent quality and always ready as promised!

Very friendly, great quality alterations. Used several times and very happy! I had several pairs…read moreof pants hemmed, waist altered for my daughter.

Do NOT go here. Poor customer service. I. fact very unnecessarily rude. Lied to customer because…read morethe ask wasn't expensive enough.

The tailor did an ok job with my dress... all she had to do was take in the sleeves because it was…read moretoo big and she charged me $45 for taking it in on the sides of the sleeves when the dress was a basic summer maxi dress that cost me $60. Not to mention, when I picked it up she handed it to me without even offering for me to try it on, when I asked if I could try it on she said "sure I mean not much can be done at this point" which I thought was a weird and rude answer considering there IS INDEED a way to fix something if she didn't do it right. This dress wasn't for an event or anything so her comment was just uncalled for and basically said "if you don't like it too bad". Not going there again.

I brought a pair of jeans here to get hemmed. They wanted to charge me $25, with a 10 day turn…read morearound! If I wanted them sooner they were going to charge a rush fee. They also do not accept credit cards. $25 to hem jeans is already ridiculous, so I said no thank you and went to south dale cleaners, where they charged $12 for a 5 day turn around. There are way too many alterations places in this area to ever get ripped off at Hyde Park Alterations. I will not be back.

How to use this as we're moving out of town, the employees were very helpful and nice. They have a…read moreindividual restroom if you need, plenty of washer and dryers of different sizes. You have to use a card that you put credits on which isn't that big of a deal unless you're never going to use it again which kind of is a little waste of money. It does get pretty hot in there so either an upgraded HVAC or a few fans wouldn't hurt.

This place was filthy. I walked in and the place smelled like sewer. I walked out. They also do not…read morehave pay by phone.

Kim is great! She is very kind and accommodating of whatever it is you need done. I've taken…read moreseveral pants and dresses there and everything has turned out perfectly she's even ironed my items upon pick up which I highly appreciate. The pricing is fair. The only critique I have is timing. Each time I've gone I end up picking up my items later than the original set date, but I continue going back because the service is great. Kim always answers the phone and texts in a kind and swift manner.

Kim did a great job on hemming bottom of pants and steaming out wrinkles! The price was very…read morereasonable too! She delivered as promised on date and time.

Another happy customer of Judy and her alterations. I walked in with my casual dress and was…read moremeasured on the spot then picked up my perfectly fitting dress about a week later for about $25. Easy peasy.

Good service, poor execution…read more I chose this shop based on its five-star reviews and brought in an off-the-rack men's jacket for fairly standard alterations: sleeves let out, buttons attached to the cuffs, and sides taken in. To their credit, the staff was friendly and professional, communication was timely, and they were willing to address mistakes when I brought them up. Customer service on the front end was solid. Unfortunately, the quality of the tailoring itself was below average. One sleeve was shortened instead of lengthened--opposite of the requested measurement (both sleeves required the same initial adjustment)--which required a return trip and extended the total turnaround time for what should have been basic alterations. On the first return, the interior vent seams were also left unfinished and, although they were completed as part of the rework, the finishing was not as clean as the original seams of the jacket. Even after these corrections, the overall workmanship did not meet expectations. The interior sleeve linings were reattached too long and baggy, bunching inside the sleeve and visibly extending below the cuff unless manually adjusted. For straightforward alterations at a highly rated shop, this was disappointing. While I appreciate the polite service and willingness to make corrections, needing multiple trips for the same jacket--and still not feeling confident in the final result--makes it difficult to recommend this shop for men's tailoring.