My 85-year-old mother moved down to West Allis after she lost her husband, my stepfather,of 47 years. Her dining room table was too big for her new Senior living apartment. So I suggested Dining Room Showcase. What a huge mistake!!! They cashed both of my mother's checks for the table and we still don't have it a month later. I told them we would be willing to take the floor model after a month of waiting. He proceeded to tell me that that model was damaged and had to be sent back. Yeah right AND he told me when the table comes, they don't deliver. It's an extra $149.99. they don't even deliver their own product. Terrible terrible customer service. read more

The selection, service, and delivery of our kitchen table and chairs was terrific. The quality of the furniture was superb. We had such a good experience we went back to buy a couple more pieces to add to the kitchen/dining area of our home. Looking forward to the arrival of our second order. read more

This place is the best I enjoy every visit to the store and wish I could buy so much more always got a good deal on my purchases

BUYER BEWARE We ended up with the less than desirable results in our purchase of a dining room table and chairs. We placed an order on August 5, 1923 with a promise delivery date of 8 to 10 weeks. The delivery date was actually 14 weeks when the table arrived. The table top was damaged. It had to be returned to the factory in Ohio.. The new table finally arrived December 20, 2023. 19+ weeks after the date of the order. In our discussion of purchasing the order, we picked wood color, upholstery color and leg. style. We chose a 48 inch round table with the self storing leaf. Which was more desirable for us as senior citizens. What was delivered was a 48 round table with a removable 18 inch leaf. Shame on us for not asking more questions or more accurate information regarding the manufacturer. Our feelings is that we were led to believe one style and received something different. Mr and Mrs Joe Kwiatkowski read more

Can't say enough about this family business! Excellent Quality customization of furniture and excellent customer service!!! Happy to support local businesses and this one is top notch! read more

We looked at every place around MKE and I won't even name them all, attempting to find a dining room set. What did we find at these big box stores? Absolutely nothing. I hate buying some furniture on the internet. You never know what will end up delivered to you. So I ran a search for dining room furniture and stumbled upon this West Allis shop that sells exactly that. Dining Room Furniture Showcase. I thought, what could this place have that the big box stores didn't... Oh was I so wrong. We finally found what we were looking for! Plus it's locally owned and family ran. I appreciate that. The service and quality of product they got us set up with is excellent. Couldn't be happier with the price, the furniture, and the treatment. No doubt about it, good stuff going on here. read more

Purchased a dining room set in January. Beautiful 5 piece set and 2 additional chairs. Delivery was $150, which I don't have a problem with, but one of the delivery people used our bathroom and they left all the garbage (styrofoam and plastic wrap type packing material) in the driveway. I went out to leave for an appointment and some of it was still in the driveway and other pieces had blown over to the neighbors yard so I had to go collect it all. For $150, I would've expected a little bit more care taken. The extra chairs were supposed to arrive in 5-6 weeks, so I finally called a couple days before Easter and the man who answered the phone told me "We called you, they've been sitting here a while." No one called me from Dining Furniture Showcase, let alone left me a message about it. I would not recommend this business. I had living room furniture delivered from Steinhafels a couple weeks before and the experience was far better. read more

Ben was amazing. He couldn't have known his products any better. Happy we came here for our tables.

My wife and I looked everywhere in the city for a dinette set. We found nothing that suited our taste. Went to Dining Furniture Showcase, not only did we find a very nice set, but found the most personable people in the city!! Friendly, knowledgeable, helpful and the list goes on. If you are looking, go there FIRST, you will be done looking. read more

Having been to a number of standard furniture venues around Milwaukee, this was another stop. I had been driving by for years, and snickering a bit at the dated former name, "Dinette Showcase." Now, in a change to something less dated, they've updated to "Dining Furniture Showcase." Much better. Had they not done that, I may never have stopped. This place has a full range of dining furniture for kitchens and dining rooms. And, they are not comissioned sales people, so they don't do the high-pressure sales. They don't chase you, or try to upsell you. We got the lowdown on the deals and the high-end stuff. There is one area of the showroom that is a la carte pricing (per piece), but most of the place was priced for an entire set of furniture... chairs included. I checked out Steinhafel, Colders, American, Art Van (chicago-area)... and what we saw here was so nice and so reasonable compared to those places, we put a downpayment down on the spot, and had delivery not even a week later. I could not give the place a better rating. read more

This should be your first stop if looking for a dining furniture. They have a huge selection of tables and chairs in all sorts of styles. The selection is much better than other larger stores in the area. My husband and I have bought items here twice. Kent helped us both times we shopped here. He was very friendly and knowledgeable. He helped us find exactly what we were looking for. Delivery was on time and the furniture is high quality. I highly recommend this store. I like that it's a family-owned business as well. read more

This is the second dining room table we purchased from Dining Furniture Showcase. My whole family has purchased from DFS. The selection is great and so are the prices. I recommend DFS to anyone looking for dining furniture. read more

We recently ordered a kitchen table and chairs here. The set was made by Canadel. Within months of the original delivery, the table top developed surface scratches and then an obvious crack; these must have been from a defect in manufacturing. Kent and Ben worked with us to obtain a replacement table top from Canadel after sending in photos of the damage. The new top and leaf insert were delivered and set up and the defective ones removed without any extra charges by Dining Furniture Showcase. Our table order was originally taken by Ben, and he gave us a very good price for the set and the order was accurate and received in a reasonable amount of time. Canadel furniture is custom made to order in Canada so you do have to wait a while for the order to come in. We are very pleased with Dining Furniture Showcase. Their pricing is better than that of other dealers of Canadel in this area. They work with the customer to achieve satisfaction. The delivery guys are so nice also! I highly recommend this store if you value good pricing and customer service. read more

My husband and I purchased a dining room set, four chairs and the table, from this place. Delivery took 5 weeks. Within 3 weeks of owning the table, the finish started coming off of the table. Scratches appeared from we don't know what. We opened a jar at the table and afterwards, the bottom of the jar was imbedded into the table finish! Went to the store to talk to Kent about it and he told me to send him pictures of the damage. Did that TWICE and never heard from them afterwards. The table top is getting more and more beaten up each day from we don't know what but we would never recommend this place to anyone. Lousy customer service and no pride in their products, obviously. I wish I'd burned the $1400 instead of giving it to them for crappy furniture and even worse service! read more

We used to drive by this place every day on our way to work but never had a need for dining room or dinette furniture, so we never stopped in. Now we live in a different neighborhood and wanted a dinette set for our kitchen. We found a counter height table and chairs right away at a price point a lot lower than we thought we were going to spend. The owner helped us with our transaction, and he was so friendly and helpful, not pushy at all. We let him know we will be back when we are ready to buy a new table for our dining room as well. This is a great store with tons of selection with something for every budget. We will definitely let our friends know this is the place to go for tables and chairs. read more

Worst experience I've every had. It's been 4 months now and I still don't have undamaged furniture. Waited 8 weeks for it to be made and delivered. I was told everything was thoroughly inspected before it was delivered. I can assure you it was not! The hutch door was put on crooked and wouldn't even close. 3 of the 4 dining room chairs were either split at the leg or had blemishes on them. Not at all what I would expect in brand new furniture. They said they would quickly re-order replacements. 2 more months and I finally got replacements. The hutch and 2 of the chairs are fine but the 3rd chair they tried patching up thinking I wouldn't notice and returned it to me damaged. It wasn't until I asked about it before the delivery guy said the replacement had a split in the back. Of course I wasn't told that when they came in. I was told they would come pick up the bad chairs take the cushions off and put them on the replacements. This place is terrible. I'm still waiting to hear what they are going to do with the chair they returned that is damaged. I've never had such a horrible experience like this. Do business someplace else if you want good furniture. I'll NEVER go there again. I just hope I can get a complete undamaged dining room set before 6 months has past. Ridiculous! read more