I had such a positive experience with this OB office and truly felt cared for every step of the…read moreway. From the front desk staff to the medical team, everyone was welcoming, professional, and incredibly supportive

12-13-2023 I've been with Dr. Lloyd since he opened his office. I was a Dr Buchanan patient and…read morewhen he retired I transferred to Lloyd. The past 20 + years was good but wasn't able to be seen by the actual Dr. Lloyd the past 7 or 8 years, I can't remember when I actually saw him, but I understand the game. Other "doctors" in his office took over so I went with it. I had my son added when he was 18 last year and that took effort to get him an insurance card with Lloyd on it to get him in as a new patient because it was a pediatrician before that. Now a year later I call to get him an appointment for an upcoming surgery referral, the nurse that answered said my son had been dropped for missing an appointment. 20 plus years from Dr Buchanan and I have my wife and daughter as Dr Lloyd patients and they deny my son as a patient right before an upcoming surgery that needed scheduling. No questions from the nurse that took my call as to why my son needed to see the doctor, just a "sorry no new patients but I can put you on a waiting list" Now I'm searching for a good doctor for me and my family and hopefully I can find one that knows his patients.

I was referred to Dash occupational therapy by my orthopedic surgeon. I scheduled my appointment…read morevia a phone call from the reception office, received a text message to confirm my appointment, but when I showed up for my appointment, I was informed that my appointment was never actually scheduled. So after coordinating time off from work and driving 45 minutes one way, I left without being treated. I was offered to come back in 3 hours or to schedule for another day, both if which I declined. I will be changing my referral to another provider. Peoples time is important, please pay closer attention when doing your job, and have a little more respect for your patients time and maybe consider not wasting people's time and having a negative impact on their work lives as well.

I have not gone to Colette for hand therapy but I have a friend who is a retired PT who is VERY…read morePARTICULAR, and has nothing but good things to say about Colette. BTW, there is a very negative review here on Yelp. Just check out this person's other reviews. Nuf said.

I am very happy with the outcome of my surgery , so far I still have 5 weeks of recovery to go and…read morethe staff are awesome.

Dr. Mayo and his staff are awesome ! Yes the wait is long but they're worth it. Very friendly and…read morecourteous and solved my foot problems. Thank you Dr. Mayo and all staff!

There's no surprise that Pro PT Theripist, Assistant's, PT Aides and office staff are exceptional…read morein Exeter California. Interestingly the past two weeks I have had opportunity to work with Marvin Sanchez PTA, and aide's Tomas and Juan. My therapy continues to progress with improved range of motion and functional mobility. Amazingly, I have been able to participate in every session with always positive influence. I asked questions multiple times with therapist and aides always going back to the chart to check to make sure I'm progressing per physicians protocol. I appreciate the office staff Lilly and April as they are always helpful. Thank you for your attention to detail with my plan of care for physical therapy. You are all wonderful.

Dr Ben and the team at Pro-PT are amazing at what they do! I've been coming here for about 6 weeks…read moreat this point, and the team is very knowledgeable. The facility is always clean, and equipment is wiped down after each and every use. Patient to therapist ratio is very good, they aren't overly bogged down to where they forget about you. They are friendly and conversational while you are there, and work well with your various schedules. Would recommend!

More time with physical therapist and less time with clipboard carrying trainees. Got passed around…read moreto various assistants with little opportunity to develop rapport with principals

Thank you so much for helping me and getting me better. I am so thankful. All the aides were nice…read moreto work with as well.

This has to be the worst customer service I've ever received in a medical facility. If you want to…read morebe able to contact your doctor's office or get updates on the things that are supposed to be getting done for you this is absolutely not the place to go. They will not answer their phone ever or call you back if you leave a voicemail. When you call them and they do not answer (which is every time) they'll send you an automated text saying that you can text them at that number, if you do, they will also not respond to that either. Or if they do manage to send a text back it'll be a new person every time, they'll ask your name and date of birth and then stop responding so you can start that whole process another time again. I went in a month ago for an ankle appointment. I got an MRI referral and a prescription and they had not sent out either two weeks later. I finally went in in person to ask them to do it, they never sent the MRI referral even though he said he did when I was there and the prescription they sent out wasn't even anything close to what the doctor and I discussed in my appointment. I talked to another person another week later and they said they sent out the MRI referral at that time again, still have not. So all around terrible experience. It's been 4 weeks now and I've still not gotten either from them. The only way to get anything from this place is to physically walk in and ask them to do what you need done in person, even then it's questionable.

The place was very busy, I recommend them very highly. The customer service was great, they are…read morevery helpful, friendly and knowledgeable explaining everything to me, making sure I understood every procedure.

My mom had to stay here for 3 months recovering from a broken leg, she is 91 and has the beginnings…read moreof dementia. The staff was very kind, patient and helpful, I can't express how grateful I am for the way she was treated. Everyone was compassionate and caring, thank you Westgate staff, you guys are amazing!

Aunt was there for a few years until the end of her life…read more The staff has always been helpful and kind to my mil & husband & i when visiting except for once. They even let us bring in our pups to see her because my aunt loved our dog, as long as they were vaccinated which they were because we belonged to a dog park that requires them. The other residents really enjoyed our dogs as well. The one time that they were kinda rude was the day my aunt passed away. She already crossed to the other side, but we were all in there to say our goodbyes. It was extremely hot in the room so I had to step out a few times. One of the times I stepped out, it was a young man I had never met before demand rudely why I was out in the hallway several times. He was working at the desk right across the room so I figured he would have known that the patient across from his desk had passed. I explained to him that our family member had passed, but it was extremely hot in the room which he did finally turn his attitude around for. I've had nothing, but pleasant experiences here while visiting except for with this person.

Have such a positive experience here. Esmeralda is such a great therapist. I am blessed and…read moregrateful.

Where do I even start? Rachel is incredibly insightful and easy to work with - especially when…read moreyou're airing your trauma and drama all over her office. She has so many great tools to offer that have made my life and my relationships better! Last time I went to see her, I had been struggling for several weeks. Within 20 minutes, we had already worked through the issue using several of her tools and I left feeling like myself again. Aside from being so grateful for her and her efforts, I believe the whole staff is amazing. As I was waiting one night, a teen was called in by a different therapist and RAN into the office. What teen LIKES therapy? If you, a friend, or family member are in need of therapy, this is the place to go! Thank you Rachel!!!