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    Dipaola Jeffrey Vmd

    5.0 (1 review)

    Services - Dipaola Jeffrey Vmd

    Pet physical or wellness exam

    Pet vaccinations

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    15 years ago

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    Main Street Veterinary Hospital

    Main Street Veterinary Hospital

    (15 reviews)

    I've been taking my cat here for many years. When new owners purchased I stayed on and so glad I…read moredid. Not sure about previous comments of not answering phone. Never an issue for me.They've been great. My cat was difficult during exams and nail trims. They were so kind and able to make the visit less traumatic. When my cat became ill a few weeks ago, they helped me through my heartbreaking decision to have her put down. Compassionate and supportive staff. I highly recommend them!

    This vet was adequate from 2021-2023, but were recently purchased by a corporate outfit and I do…read morenot recommend using them. Since the corporate entity took over, they have not been able to receive phone calls or change their voice mail... for 6 months!! My cat gets prescriptions that keep him alive, so about a week before we run out, I try calling, shocked to still hear a message saying they'll be out of office in October. After emails, texts, calls, and Facebook messages, I finally get through with about a day to spare, and they barely get my prescription in on time before a weekend, the new years holiday, etc. After the third time going through this, I started seeking other vets, but needed one last script before the new vet would take over. I finally got through and spoke with the vet who agreed to the final prescription, but said I needed to get the cat an annual physical (typical corporate attitude/ get the client to pay as much as possible before doing the necessary service). When I arrived to pick up the pills, there was no communication or intentional miscommunication between the desk and the vet, so they tried to rope me into an immediate appointment, which I turned down, and they asked why. Reluctantly, I told them that I'm switching vets and was just here to pickup. The situation escalated, tho, and the desk said I'd need to speak with the office manager, who was confrontational. Among other things, the manager said they couldn't update the phone system because it hadn't been approved by the corporate headquarters. I was so disappointed in this vet's services. Firstly, they should have sent an email to clients stating that the office had been purchased, there were staff changes, and the phones were broken, but there was nothing of the sort. Who wants to deal with new personnel you've never even heard of or been introduced to? Very unprofessional. On top of which, the staff was rude, the manager was confrontational, they repeatedly tried to price gouge me on appointments and pills, I couldn't get them on the phone for 6 months, communication is nil, and so on. Generally I'd say that the corporate atmosphere is incompatible with doing a good job here.

    Medway Animal Hospital

    Medway Animal Hospital

    (39 reviews)

    Can't say enough about M.A.H. Dr. Robinson has been seeing Jack since April, and he is awesome. He…read moreclearly LOVES animals, very patient with all of my question-asking (this is my first dog), and extremely knowledgeable. In fact the entire staff is great. His office visits are not expensive, and he often has samples of heart worm meds, etc. He saved me about $50.00 in this medication alone to date. And, he has been there forever. Years. This is important to me, as I got so many word-of-mouth references from friends and neighbors. The exam rooms are clean, and the entire office is tidy and kept up well. Jack was neutered this past Monday... he was sent home with some puppy vicodin, and of course a fashionable cone for his little head. The incision looked good from day one. Hardly any swelling/bruising, and he was stitched up in a perfect straight line. Not that he would notice, but I was impressed by the care and patience taken with this. The nurses didn't want to give him back to me when I picked him up later that day... they LOVED him. He's back to his old self already, and one of the nurses called to see how my lil guy is doing! In the past my cat was a patient at Millis Animal Hospital located in the next town over. Over time I grew a little uneasy since every time I'd bring Cleo in there would be a new vet... a new nurse... a new receptionist... the turnover was a ton...

    Where to start... Took my dog there. "Oh, he needs x-rays. Oh, the x-rays show a foreign object…read morein his belly. He needs an ultrasound. Oh, his heart is slightly enlarged." $700+ Fast-forward a week at specialty doc. "Nothing in his belly." $1.3k "But we recommend an echocardiogram." Scheduled. Another 1k. "He has a MASSIVE tumor on his heart." One week later, he is gone. 1k to put him to sleep. So today I had to bring my senior kitty, 17.5 years old. Needed a thyroid level check and BP check. $500. HUH? Oh, the doctor decided to do an XYZ blahblahblah test. Oh, really? Did anyone come and ASK ME? Nope! Absolutely OUTRAGEOUS. Doc wouldn't come out to speak to me, but sent Miss NonBinary, who proceeded to tell me THEY are the experts and THEY know this, that and the other. But did they consult me? NOPE! Just give us your money because we decided to do these tests and we are the experts. AND we will not give you refills on your pet's medicine anymore. Oh, really... Well, let me apologize to the young woman checking me out, because I am sure she will have nightmares about me tonight. I told them straight up how absolutely disgusting they are for trying to pull that shit. As an aside, while I was waiting, an older gentleman came in trying to return prescription shampoo. Bottle still sealed. "Someone put this in my bag but I don't want it. I want to return it." Oh... you can't do that, sir. They wouldn't take it back. Gave him a hard time. Apparently this is a theme with them. They'll be sending me my records. Good. Doing me a favor. Not only are they absolutely scumbag sneaky thieves, they are grossly incompetent. STAY AWAY.

    Dipaola Jeffrey Vmd - vet - Updated September 2026

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