Very highly recommend! We've been through highs and lows with our pets recently--we adopted a new…read morepuppy and lost our cat of 18 years, Olivia. We've seen Dr. Hasemann several times over the last few months, and she has been really wonderful in both these happy and sad times. She was very kind and patient with us, answering all of our (many) questions. She knew that we were concerned about veterinary expenses, so took her time to break down different care options and costs to give us an accurate estimate and help us make the best choices for our pets. She helped us say goodbye to a cherished member of our family with grace and compassion, and I will always be grateful for this. The office staff are also fantastic, have always been friendly and responsive, and have gone out of their way to be accommodating with appointments and return calls quickly. Appreciate this great team and will definitely keep bringing our pets here!

I've taken my cat here since she was born and can't imagine taking her anywhere else!! The staff is…read morephenomenal from the friendly and knowledgeable people at the front desk to my favorite manicurist Shaun haha to every vet I've seen!! 5 stars for Millis Animal!!

Dr Jeff is The Man. He is caring, kind, extraordinarily knowledgeable and ALWAYS gives the best…read morecare & advice to me about my two dogs. I've been a loyal dog-loving client for many years, and will always put my faith and trust into Dr. Dipaola. He is, simply, the best doctor ever.

My Dog received the most incredible care here today Dr Kirk and his team are outstanding at what…read morethey do! Top notch care here and we appreciate it thanks for taking good care of us ! On time appointment, incredible friendly staff, great clean facility incredible experience thanks you!

3 dogs, 3 cats. Have loved all of the doctors and vet techs at banfield medfield. They have always…read morehad best interest of our pets, they don't runs tests that aren't necessary. They explain options clearly. They spend time answering questions. Never feel rushed and very efficient check in and check out process. My pets are always a little nervous but do well with the techs and doctors and I think pets are the best judge of character.

Dr. Mansfield and her assistants, Danielle and Fallon, always do an outstanding job caring for our…read moredog, Blak. We previously went to another veterinary clinic where Blak would become very anxious during visits. Since coming to Medway Animal Hospital, that anxiety has completely disappeared--he actually loves being there. Dr. Mansfield and her team never rush through appointments. They take the time to address all of our concerns while also showering Blak with attention, affection, and genuine care. Their compassion and dedication truly set them apart. If you're looking for a veterinary team that genuinely loves animals and treats them like family, Medway Animal Hospital is the place to go. Thank you, Dr. Mansfield, Danielle, Fallon, and the entire team for the exceptional care and 100% satisfaction you provide at every visit. Your hard work and kindness are greatly appreciated. -- Ace Knight Owner, King Street Music Studio Franklin, Ma.

Dr. Stollar is great! I had an amazing experience at this animal hospital! I brought in my cat lulu…read morebecause she was acting strange. Dr. Stollar figured out lu had pyometra without any ultrasounds or xrays. He ​didn't want to sedate her for an xray there in case it was what he thought it was, since they are not set up for emergency surgery. He gave us a list of surgery hospitals. We took her to one on the list and thru them his diagnosis was confirmed. We were able to get her emergency surgery and she is now home in recovery. Dr. Stollar even called the next day to check up on her. Thank you Dr. Stollar for your kindness, knowledge and caring heart!

We have been taking our cats there since 1978. We and the cats are always well treated.read more

my dog was scheduled for dental surgery for 6/19 and i called this afternoon to find out she was…read moreonly scheduled for a lyme disease vaccine. no surgery has been scheduled, no way of checking with dr. marcie, no way to page her or any other way of checking the OR schedule (which you would think would be posted somewhere) no one else available to check on this. ridiculous, incompetent way of doing business you just lost my business. i read some other reviews people posted and i fully agree with the over pricing for medication, everything is more expensive at Acorn. Time to go to another vet

An animal hospital that has staff not equipped nor confident in handling large breeds. Especially…read moreVETERINARIAN who conducted the exam outside the room and never touched the patient. NO follow-up after a visit or should I say payment? No at-home care instructions. No response to inquiries on pet health. I've gone here twice, and each time no answers to the cause of the conditions. To sum up, the care provided or lack thereof by Family Pet Hospital.... Visit if you need a prescription not if your pet needs care.

I've been bringing my pets here for many years. The vets are awesome and no matter who sees my…read morepets, they are very open and honest with communication. I have emailed, texted and always get a response. Surprised to see unhappy comments here related to the desk staff - which makes me wonder how the customers approach was. I use their in house plans and know exactly what is and what is not covered. I don't trust my pets with anyone else

Dr Poling is a veterinarian with intellect, kindness & integrity. He treated my English Bulldog…read morefor entropic eyelids & cherry eye. He's knowledgeable about Brachycephalic breeds and EB in particular. I trusted his every word and recommendation and am exceedingly happy with the results of his treatment. I can't recommend Dr. Poling enough. He is now my primary for both my dogs. Please don't ever retire!!

I was a customer for a long time but I am fed up and taking my business elsewhere. trying to get…read morethis office on the phone is impossible. They never pick up the phone. They make mistakes that show a serious lack of competence - administrative staff not the vets - like misplacing samples. They failed to acknowledge or admit to the mistake, or do anything to resolve it. Repeated mistakes, and repeated failures to correct or acknowledge those mistakes. I'm done Banfield.

I have been a Customer at Norfolk Vet for about 8 years and to be honest, have never been that…read moreimpressed with the customer service I received, and the Dr's bedside manners as they say. within the last 2 months I learned, my dog is in active heart failure. I had called the office Monday, twice, and was told each time Dr McCabe is not in today, however, another Veterinarian on call would call me back, regarding a very important issue. I did not receive a call back, so on my way home I decided to stop by the office. I was met with the front desk staff, who was very rude, and told me the Veterinarian that is on call couldn't "speak" to me because my dog is not "her patient". I then asked if that was the case, which sounds ridiculous and a complete excuse of the Drs. negligence, why wasn't I told that when I called twice. Staff then assured me that I would receive a call the following morning from my Vet. I waited for 1.5 hours following morning for the call that never came. I called the office and was told she was seeing patients. I am beyond shocked that this is how the staff operates, Vets included. it is now 5 hours after I called, 3 times within 24 hours, and not one Vet has got back to me. Mind you my call was very important regarding my dog's active heart failure and cardiac cachexia. DR McCabe is heartless, ignorant, and downright rude. She has zero empathy, and her staff is the same. DO NOT WASTE YOUR TIME HERE. I have another dog who is 3 and after this experience I am looking for a new Vet ASAP.

Fantastic vet. The support staff are friendly responsive and love animals. The doctors are…read moreclearly nerds and do a great job explaining everything. They've done a great job managing our elderly cats diabetes.