Very unprofessional!! Spoke with some Yahoo named MICHAEL today since Brian was out of the office…read morefor a week or so. He kept talking over me and would interrupt me when I was trying to explain things. I was very blunt and told him to stop talking over me but yet he continued to do it. his monotone voice with no inflection showed no concern or empathy for anything we were talking about. I was calling to find out why my premium went from $350 a month to $550 a month and he said it's because California insurance companies have been suffering a lot of claims and they need to pass that on to their customers so they are increasing our rates by 25%! When I asked about me adding a car two months ago and isn't that the reason why my premiums went up, he said, theoretically! Theoretically? He FINALLY looked into it and said yes, your premiums went up 13% by adding that vehicle. Makes sense. The 25% he was talking about has not even happened yet, come to find out!!! Took me 10 minutes to finally understand the real story from this clown. When I told him how rude he was being by continuing to talk over me throughout the entire conversation, he just acted like I never said anything and ignored my comments. He just kept talking over me. Probably one of the most unprofessional uncaring monotone bland "customer service" person (child) I've ever talked to. That might be an exaggeration, but he's definitely up there. Glad somebody's getting a 25% raise because it's not your customers! You, poor, poor Company, I really hope you survive! Lol. Stop trying to act like the victim. When every time you your business suffers, you simply increase our rates!!! We are the only ones that suffer, and your collective insurance monopoly is screwing all the little people that you claimed to care about so much. I know why there are no insurance in heaven, because there are no insurance agents! Lol, evil and uncaring! .... PERIOD!

I saves about $15 a month when I switched to Allstate using Brian's office. In addition to the…read moresavings, my coverage is better!!

Very helpful in getting health insurance for my aunt. Responsive and knowledgeable.read more

Crystal's vibrant smile and willingness to help was exceptional, thank you for the great customer…read moreservice

I recommend Chico Creek Ins Services, for the professional knowledge, cleanliness & friendliness…read more The owner has 10 yrs of ins experience. He is a Chico local! He is bilingual & always available for advice and assistance! He has many referral sources and offers a wide verity of ins companies for ALL your ins needs!

I needed help with my supplemental insurance. Tina goes above what is asked of her. She gave me…read moreall the information I needed to make an informed decision. She followed up to find out how I was doing and if I was satisfied. She really cares for her clients.

We are very happy to have insurance and appreciate the communication with Megan. Unfortunately, my…read moreMIL's insurance was canceled after making a claim in 2022 and trying to find a new comapny was daunting during this insurance crisis currently present in California. We were turned away by every major company so we started looking locally. One company required lots of home photos, copies of permits, and extra paperwork in order to even receive a quote! That's when I found Jeff Fowlers Insurance. Megan quickly responded to my inquiry and was able to quickly find a company willing to accept CA residents and someone who had a recent claim! I wish I would have called them first! Happy to have coverage and Megan was easy to work with communicating primarily though email and phone which made it convenient. Thanks to the team for making this a smooth and easy process!

Jeff and his team are super communicative, highly knowledgeable and respond quickly when we reach…read moreout. Excited to work with this professional company and will absolutely be referring him to others.

I came here 03/2025 and the only way to get my home insured was to bundle my car/home insurance…read more.. which would double my car payment from 120 to over 220!! Didn't work out for me so I went to Farmers

Rena McKelvie is an outstanding professional. She patiently guided me through the signup process…read morefor health insurance and prescription coverage, and she made it incredibly easy. She's thorough, knowledgeable and very pleasant to work with. I highly recommend Rena as well as Nevin & Witt!

Best title company. As a real estate broker, a buyer and a seller, I have worked with Cheri and…read moreMid Valley for over a decade. They are the best.

Do Not use this title company they gave me the wrong information about the property I was buying…read moreand cost me a lot of money. They told me there was no easement and there was! they are totally incompetent. I know have to hire a lawyer and file a lawsuit. What a mess all due to them Cheri in the office is horrible and not with it she will mess up your papaerwork and lie to you. Horrible!

Joe and the crew have been wonderful to work with. They are on point when I need to contact them…read moreand the investments they have recommended have been solid. I am beyond pleased.