Anyone who's had to undertake Medicare options understand the bewilderment one faces with the mountain of mail that floods you once you reach the qualifying age. It is in this sea of turmoil I would like to acknowledge Julie Hughes' superlative service. No question was too much for her, and I posed many questions, in trying to swim through this maze of options that bombarded me from multiple vendors on the best choice for my Medicare needs. Julia walked me through the myriad of plans / options and took the time to explain the benefits available to me, so that I could make an informed decision on a program that was best suited for my needs. Her exceptional attitude and jovial personality deserves recognition. I wish to extend my heartfelt gratitude and thanks for the service she extended that went beyond expectation. She's awesome !! read more

I came here 03/2025 and the only way to get my home insured was to bundle my car/home insurance... which would double my car payment from 120 to over 220!! Didn't work out for me so I went to Farmers read more

Rena McKelvie is an outstanding professional. She patiently guided me through the signup process for health insurance and prescription coverage, and she made it incredibly easy. She's thorough, knowledgeable and very pleasant to work with. I highly recommend Rena as well as Nevin & Witt! read more

Hands down the ONLY company anyone in my family will use for all our insurance needs. They treat you just like family. They are honest and quick to fix any issues we have. I feel at peace knowing they are working with my Grandmothers insurance needs read more

My home burned down in the Camp Fire. I found Farmers/Foremost did an excellent job and was paid out quickly for my loss. I found their employees to be caring and kind. However Nevin and Witt have been terrible since 2008 when I bought the home. One year I didn't receive a bill so I went to the Paradise office. Their employee took my credit card and left me sitting in the outer office for 35 minutes before she processed my payment and brought it back. She was an unpleasant woman throughout the visit. After making 3 separate calls to the Chico office to find out how to get a payment back for a policy that was to take affect 4 days after the fire I had received no return call from any agent. This was over the course of nearly a month. Finally, after a 4th call when I was at my breaking point, a receptionist finally had a male rep call me back. I asked him about the payment and about the need to insure the lot that I still own. He promised to call me back and stated that it wouldn't be "tomorrow". I now know it wouldn't probably be ever since it has been 3 weeks. I would highly recommend that people look for a different broker since this one is terrible when the worst happens. I do understand that a lot of people lost their homes but it has now been nearly 2 months since the devastating fire. I think their customers that are already dealing with so much deserve better. read more

So when we applied for insurance Darren the agent helped me. When I asked him if 50 k was enough for our shop he looked at me crazy and replied, "do you know how much shop you can build! For 50k?" Made me feel like a dumb ass. The Camp Fire rolled through burning the county and my shop. To rebuild my shop $219k! Retaining wall, concrete and wood construction. Yep, I'm the dumb ass. My insurance expert I feel really misled me. When I asked him is professional advice he just mocked me. So my lesson I learned the hard way. Don't make the mistake I did. DONT TRUST YOUR BROKER to insure you family home. Get the values to rebuild from a knowledgeable builder or appraiser. Then have the coverage adjusted to meet the real replacement cost. Rarely is the cost to rebuild less than what you paid...usually more. Out buildings like our shop are usually minimally insured because their considered outbuildings. Make sure your replacement cost on your policy will actually replace it. Mine didn't. Thanks Darren. So the shop was 1200 square feet and built on approx 15 foot tall retaining wall. It back in was suspended in air built with steel I beams to catch the view. All finished recreation room and gym that was finished with notty pine and sheet rock.That is why the cost was so high. All the concrete is to be removed and contractors are charging exorbitant rates. So to the owner of this business who is "sorry" ya, I'm sorry too. But as you know sorry won't build me a shop or feed my family. Buyers beware! read more

Nevin & Witt - My shop that this company failed to insure me for properly. - Home & Rental Insurance Near Me - Chico, California

I want to thank Amber at Nevin and Witt for her kindness and persistence in navigating the Medicare system and secondary insurances offered. Without her professional assistance I would be lost and confused by the if and or buts that are thrown at you trying to search out what is workable! Amber made this process a very understandable and it didn't take long. THANKS AMBER! The receptionist has a wonderful phone voice too. read more

My experience with the tragedy of the campfire is with a multi family community. We had Three homes, all next door to one another. Each one had its own policy. 1st Allstate, (total loss- our personal home) 2nd was a Duplex, (total loss) 3rd was a four bedroom home with a detached garage,( it received fire damage but survived.) When we purchased these homes back in 2015 and 2016, we had offered our primary home to Darren. I was really impressed, he said "no keep it with Allstate". This is a testament to his integrity, he could have easily bundled the 3 policies, instead it was left with Allstate. He throughly explained each new policy to us. For instance he had them insured as rentals. This protected us in case there was a loss of use and (a loss of income.) He dignified me with many answers to each question. He even offered extra coverage that I declined (I now regret) this too shows Darren is not a high pressure salesman. He suggested more personal property coverage, but I didn't feel our personal property was worth much. But that was MY Decision. With this new learning curve I now help others as others have helped me. AFTER THE FIRE- Everything had to be moved to a new location. If anybody understands business that means phones, faxes, communication, connections and Internet. That is not an immediate fix. They opened their doors as quickly as possible to start fielding calls and helping their clients. Many agents lost their homes. Coming into work, with folding chairs and folding tables. Just to get their doors open. Some without having a hotel to even stay in. For they too found themselves homeless, without their community and family. They were absolutely inundated, by the distraught, overwhelmed, sad and many angry clients looking for something and someone to blame. The staff took it all. Open during these extreme circumstances, Darren told me, there was nowhere else he would be. It was his civic duty to be here for his clients. Thankfully he was my agent and broker. He covered my assets as if they were his own. The tears, shock, distressed and depressed. I stopped by, and they graciously checked on me gave me personal hugs offered me water. This is an agent you would want. I couldn't suggest him more highly. if you're looking for someone with integrity and knowledge, Darren is the right broker for you. I have two homes in his capable hands. Now it's time to rebuild. I'll be staying with Darren. read more

Tyler Nelson was extremely helpful with getting me insurance for my car! He worked very hard to make sure I was getting the best deal. He's been helping my mom and I for years and I highly recommend him!! read more

Shout out to Sean Griffin for his stellar service! We just purchased a new family vehicle and needed to update our auto policy, and Sean made the process incredibly quick and easy; less than 10 minutes on the phone with him and everything was updated, and he even emailed me the updated policy info within 30 minutes of ending our call. If you want to work with someone who's friendly, courteous, and gets the job done, Sean is your man. Keep up the great work! read more

Only regret is that I should have gone to Nevin and Witt earlier. They helps me with not only my health insurance but also answered questions about other types of insurance as well. Great service and offered every product that I needed. Highly recommend people calling tje Nevin and Witt team read more

In our case this company was merely a middleman and did nothing to assist us with our actual insurer after our home burned down in the Paradise Camp Fire. What I am most upset about is the amount of coverage which the agent only based on sales price, not on the actual cost of rebuilding. The house was insured for $258,000.00 and was about 1500 sq ft. If replacement is $350.00 per sq.ft., then replacement value would be $525,000.00. We will be $267,000.00 short to replace this home :( Unacceptable! read more

I noted your altered response of 4/8/2019 to my review of your company, Nevin and Witt. I surmise that you have now changed your tune since you realized that as I spoke of I have indeed pulled my policy from Nevin and Witt and placed it with another agency, and you now have nothing to lose by stating your mind. I can only quote the recent phrase that our former first lady so eloquently said, "When they go low, we go high." So here's "THE TRUE HOLLYWOOD STORY." After my request for a rewrite of the original letter composed by your company for my signature to the insurance carrier, CIG, to which I objected. I was then told I could write it myself. I then received a second letter for my signature to substitute for that one which appeared to be exactly the same except for one very important thing. Without my knowledge or authorization, the letterhead had been altered and instead of Nevin and Witt's name and address appearing at the top, my name and address was placed at the top which made it appear as though it was a personal letter from me. This is not the work of a consummate professional as you describe Mary Ann to be. This is the work of a hypocrite. So, I will now add this "name calling" to my previous characterization of Mary Ann. I was told by Mary Ann that if I didn't like the form letter that had been written, I could write it myself and Nevin and Witt would pass it along to CIG for their consideration. I am perfectly capable of writing my own request letter to CIG; however, contrary to your guidelines, I still believe that it is your responsibility as my liaison to my carrier to express my views exactly as I have stated them. read more

I've worked with Amber for over 10 years. She was a great help in leading me through the tangles of the various MediGap options when I started Medicare. She helped find the appropriate policy for my mother-in-law. She has helped my wife through the vagaries of ObamaCare, faith-based policies and standard individual policies. Amber is patient with my questions, persistent in looking for solutions and always makes sure our needs are met. Recently she came up with a plan that provided more coverage than the one I had, and cost less. She also found a way to make the change outside of the normal time periods. She Rocks! read more

I recently contacted Nevin & Witt in an attempt to get a copy of my parents' insurance policy, right after their house burned down as a result of the catastrophic Camp fire. Understandably their Paradise office did not have the capabilities to assist me by emailing me the policy, so they had me talk with their office in Chico. I called the Chico office and asked if they would be able to email me the policy since my parents had relocated to Sacramento and were not able to drive to Chico, to pick it up. I was told they could not, even though only their Paradise office had been affected by the fire. I was then transferred to Marianne Koenig, their "personal risk manager" who in a very condescending tone told me that I had been transferred to her because I didn't understand why they were not able to email me a copy of the policy. In response, I told her that it wasn't that I didn't understand, but that it had not been explained to me. She gave me a reason that did not fully make sense, so I told her how detrimental this situation was for us, and how my parents were struggling since their home had been burned down along with all of their personal belongings. Before I could even finish my sentence, Marianne raised her voice and very harshly told me, "so have we! we have all suffered from the fire!" I stayed quiet because I was in shock at how she had cut me off, and completely disregarded our situation. She then explained that all they could do was print the policy and have it ready for pick up at their Chico location. When I was able to get a word in, I told her how disappointed I was with the treatment we were receiving, and told her that we would be considering this when it came time to renew. In response she said, "you do whatever you have to do girlfriend!" Her tone and lack of sensitivity was absolutely shocking. I couldn't believe her apathy, especially during the disastrous situation we were all experiencing as a community. Perhaps she reacted that way because she no longer cared about us as customers, since she knew that we would be filing a total loss claim; and that would ultimately affect their numbers. Regardless, I find it extremely insensitive and unethical for an insurance agency representative to treat customers in that manner right after a catastrophic loss. My parents barely escaped the fire and lost all their belongings, and to make matters worse, we had to deal with an indifferent insurance agent, who could not care less about their loss. Shame on her! read more

This is the worst company to do business with. You ask them to do something they put wrong dates on things, they won't return phone calls when you leave messages. Attitudes are bad. The people dealing with the medical insurance are great. The other people suck. Don't do business with them unless you want things wrong and bad attitudes. read more

Applying for Medicare and supplemental health insurance is a complex and confusing process. A friend recommended Nevin & Witt and I am eternally grateful. I tried several agents in SF where I live, but I received poor and impersonal service. My experience at Nevin & Witt has been the complete opposite. My agents are Rena and Julia and they truly are as good as it gets. They have been very professional, super knowledgeable and delightful to work with. They really care about their clients and helped my wife and I find the most cost effective and comprehensive health insurance plans. They have decades of experience and stay up to date on all the constant changes. They streamlined the application process for us and actually answered my phone calls or returned messages in less than 24 hours. I cannot say enough about what a pleasure it is to work with these friendly and decent folks. Thank you SO MUCH! read more