As someone who worked for Luxury Bath of the Gulf Coast (previously Direct Source Renovations) for over two years, I cannot stress enough how important it is to avoid this company at all costs. The recent name change is nothing more than a desperate attempt to escape the barrage of negative reviews they've earned in the New Orleans area. Unfortunately, this rebranding does not address their core issues. Firstly, Luxury Bath does not pay their employees fairly or on time. This lack of integrity extends to their dealings with customers as well. If something goes wrong with your installation--and it almost certainly will--do not expect anyone to answer your calls or take responsibility. Their customer service is virtually non-existent, leaving countless customers high and dry. The materials used by Luxury Bath are of extremely poor quality. They use acrylic for their showers, which scratches as easily as a woman's fingernails. They conveniently omit this crucial detail when selling their products. If you inspect their sample pieces closely, you'll see they're already covered in scratches. Imagine what will happen in your bathroom after just a few uses. Installer Steven Ransom is notorious for botched jobs, leading to numerous complaints and calls for rework. The company routinely sends him out, despite knowing his track record of shoddy work. Homeowners are left with unfinished or poorly done renovations that require additional fixes, adding to the frustration and financial burden. Prices range from $13,000 to $16,000, which is exorbitant considering the subpar quality and service. It's disheartening to think about how much money homeowners waste on these unreliable renovations. The emotional and financial toll is significant, and you end up with a bathroom that's far from the luxury experience you were promised. In summary, Luxury Bath of the Gulf Coast is a shady company that fails its employees and customers alike. Their business practices are unethical, their materials are poor quality, and their customer service is abysmal. Save yourself the headache and financial loss--do not engage with this company under any circumstances. read more

I recently had the opportunity to work with Direct Source for a roofing project, and I am thoroughly impressed with the results. From the initial consultation to the final touches, Direct Source demonstrated a high level of professionalism and expertise that exceeded my expectations. Project Execution: Direct Source displayed exceptional competence throughout the roofing project. The team conducted a comprehensive assessment of my existing roof and provided a detailed, transparent proposal outlining the scope of work, materials, and timeline. Their approach was thorough, ensuring that all aspects of the job were meticulously planned. Quality of Work: The quality of the roofing work performed by Direct Source is outstanding. The installation was completed with precision, and the new roof not only enhances the curb appeal of my home but also offers superior protection. The attention to detail is evident in the seamless finish and the careful installation of all roofing components. Communication: Effective communication was a key strength of Direct Source. The team maintained open lines of communication throughout the project, providing regular updates and promptly addressing any questions or concerns I had. Their transparency and responsiveness were greatly appreciated and contributed to a smooth project experience. Timeliness and Professionalism: The project was completed on schedule, with no unforeseen delays. Direct Source exhibited a high degree of professionalism, ensuring that the work site was kept clean and organized. Their commitment to maintaining a safe and respectful work environment was evident throughout the duration of the project. Overall Experience: My experience with Direct Source has been extremely positive. They delivered on their promises, providing top-notch roofing services that reflect their expertise and dedication to customer satisfaction. I am extremely pleased with the final result and would highly recommend Direct Source to anyone in need of reliable and high-quality roofing services. read more

I recently had the pleasure of working with Direct Source Renovations for a major home renovation project, and I am thrilled with the results. From the initial consultation to the final touches, their service, quality, and value far exceeded my expectations. Service Requested: I engaged Direct Source Renovations for a comprehensive remodel of our kitchen and living areas. The project involved updating cabinetry, countertops, flooring, and a complete overhaul of the space to enhance both functionality and aesthetics. Quality: The quality of workmanship from Direct Source Renovations was outstanding. Every detail was handled with precision and care. The materials used were top-notch, and the craftsmanship was impeccable. The team demonstrated exceptional skill in both design and execution, resulting in a stunning transformation of our home. The finished spaces are not only beautiful but also built to last. Value: In terms of value, Direct Source Renovations delivered exceptional results for the investment. The project was completed on time and within budget, with no hidden costs or surprises. The professionalism and efficiency of the team ensured that we received a high-quality renovation at a fair price. The value they provided went beyond just the financial aspect; the enhanced functionality and aesthetic appeal of our home have made a significant impact on our daily lives. Overall, I highly recommend Direct Source Renovations to anyone considering a home renovation. Their commitment to excellence, outstanding quality of work, and excellent value make them a standout choice. I couldn't be more pleased with the results and am grateful for their exceptional service. read more

I am incredibly impressed with the exceptional work Direct Source did on my roof. They not only met but exceeded my expectations in every aspect of the project. Firstly, the value they provided was outstanding. After receiving several quotes, Direct Source offered the most competitive price without compromising on quality. They used high-quality materials and their attention to detail was evident throughout the entire process. Speaking of quality, I couldn't be happier with the final result. The roof looks fantastic and feels incredibly sturdy. It's clear that Direct Source takes pride in their craftsmanship and ensures every detail is perfect. They didn't cut any corners and went above and beyond to deliver a roof that not only enhances the curb appeal of my home but also provides long-lasting durability. In terms of service, Direct Source was professional and reliable from start to finish. They were prompt in scheduling the initial consultation and provided a clear outline of the project timeline. Throughout the installation, their team was courteous, respectful of my property, and maintained a clean work environment. They communicated effectively, keeping me informed of progress and addressing any questions or concerns I had promptly. Overall, I can't recommend Direct Source enough for their outstanding work on my roof. If you're looking for a roofing company that offers unbeatable value, impeccable quality, and exceptional service, look no further. Direct Source has earned my trust and gratitude, and I'm confident they will exceed your expectations as they did mine. read more

I recently had the pleasure of working with Direct Source Renovations on a complete overhaul of my shower, and I couldn't be more thrilled with the results. From start to finish, their commitment to quality and customer satisfaction was evident in every aspect of the project. Firstly, the quality of their workmanship is exceptional. The materials they used were top-notch, and the attention to detail in every tile laid and fixture installed truly transformed my bathroom. I now have a shower that not only looks stunning but also functions perfectly. The service provided by Direct Source Renovations was exemplary. They were prompt, professional, and always willing to address any questions or concerns I had throughout the renovation process. Their team was courteous and respectful of my home, ensuring minimal disruption during the construction phase. In terms of value, Direct Source Renovations exceeded my expectations. They provided a detailed quote upfront, and there were no hidden costs or surprises along the way. The investment I made in this renovation feels entirely worthwhile considering the level of craftsmanship and the lasting beauty it has brought to my home. Overall, I highly recommend Direct Source Renovations for anyone looking to upgrade their bathroom or undertake any home renovation project. Their dedication to quality, excellent service, and commitment to delivering value make them a standout choice in the renovation industry. I am beyond pleased with my new shower and grateful for the positive experience I had with this company. read more

Service Requested: I enlisted Direct Source Renovations to replace my old roof with a new, high-quality roofing system. The job included removing the old roofing material, repairing any underlying issues, and installing the new roof with updated materials. Quality: The quality of both the materials and workmanship provided by Direct Source Renovations was outstanding. The new roof looks fantastic and has greatly improved the overall appearance of my home. The team was meticulous in their work, ensuring that every detail was attended to. The installation was completed with high-grade materials that are both durable and aesthetically pleasing. I'm confident that the new roof will provide excellent protection and longevity. Value: When it comes to value, Direct Source Renovations delivered beyond my expectations. The pricing was transparent and competitive, with no hidden fees or unexpected costs. The quality of the work and the professionalism of the team ensured that I received great value for my investment. The project was completed on time and within budget, which was a major plus. Overall, I highly recommend Direct Source Renovations for any roofing needs. Their exceptional service, top-notch quality, and fair pricing make them a standout choice. I'm thrilled with the new roof and the positive impact it has had on my home. Thank you, Direct Source Renovations, for a job well done! read more

Direct Source Renovations provided an excellent service from start to finish for our recent home renovation project. We were impressed with their professionalism and attention to detail throughout the entire process. From the initial consultation to the completion of the project, their team was communicative and responsive. They took the time to understand our needs and preferences, and provided valuable insights and suggestions that helped us make informed decisions. The quality of workmanship was outstanding. The crew was skilled, experienced, and it was evident that they take pride in their craftsmanship. They completed the renovation on schedule and within budget, which was greatly appreciated. Throughout the renovation, they maintained a clean and organized work environment, minimizing disruptions to our daily lives. They were respectful of our home and property, which we found very commendable. Overall, we are thrilled with the results of our renovation and would not hesitate to recommend Direct Source Renovations to anyone looking for reliable and professional renovation services. They exceeded our expectations and we look forward to working with them again in the future. read more

Direct Source Renovations recently completed a renovation project for us on our roof, and while the experience was overall positive, there were some areas that could be improved. The value overall was slightly above average. The communication was generally good, though there were a few instances where we felt a bit out of the loop on the progress. They were responsive to our initial inquiries and provided a detailed quote, which we appreciated. The quality of work was satisfactory. The team seemed competent and completed the project within the expected timeframe. However, there were a couple of minor issues that needed addressing post-completion, which they promptly fixed upon notification. The crew was generally respectful and cleaned up after themselves, but there were a few occasions where we had to remind them to be more mindful of protecting certain areas of our home. In conclusion, Direct Source Renovations delivered a decent service for our renovation needs. While there is room for improvement in communication and attention to detail, we were satisfied with the end result and would consider using them again for future projects with clearer expectations set upfront. read more

I recently had the pleasure of working with Direct Source Renovations for a major home improvement project, and I cannot recommend them highly enough. From start to finish, the experience was exceptional. Firstly, the communication was superb. They were prompt in responding to my inquiries and always kept me informed about the progress of the project. This level of transparency was greatly appreciated as it kept any surprises at bay. Secondly, the quality of workmanship was outstanding. The team was skilled, meticulous, and clearly took pride in their work. Every detail was attended to with care, and the end result exceeded my expectations. Lastly, I was impressed by their professionalism and respect for my home. They maintained a clean work area throughout the project and ensured minimal disruption to my daily routine. Overall, Direct Source Renovations delivered on every promise they made. If you're looking for a reliable and skilled team for your renovation needs, look no further. They are truly deserving of every accolade. The Value of Direct Source is outstanding. read more

When I first began my search to find a bathroom remodel company I was overwhelmed with all of the ads on Facebook and calls to my phone all of a sudden, when all I wanted was an estimate on what it would cost. I had a few companies come out and was shocked by the price for what I wanted I did not think it was going to cost over 10k$. When DSR came to my home I was very impressed with the contractor, Dylan, the experience with the licensing the company had and the length in business. I wanted to go with a local company and wanted a fair and honest price and this company didn't start off at a crazy high number and work their way down 6 or 7 times after calling a manager . They gave me an up front honest price one time and it was better than all of the other quotes I got. The company carried out the job in every fashion they promised and I would definitely recommend them! read more

I recently had Direct Source install an acrylic walk-in bathtub in my home, and I couldn't be happier with the results. The team was incredibly professional, arriving on time and completing the job efficiently. Their attention to detail was evident in every aspect of the installation. They took the time to explain the features and maintenance of the tub, ensuring I felt comfortable using it. The quality of the workmanship is top-notch, and the tub itself is both beautiful and functional. It has made such a positive difference in my daily routine. I appreciate the care and respect the installers showed for my home. Overall, a fantastic experience! read more

Very Professional. Robert was there when he said he would. Went over the building with a fine tooth comb. Asked what I was looking to do and told me what could be done, what should be done( things I didn't see or notice). Came up with some spectacular ideas. Gave fair and reasonable estimate on what I had wanted to do along with other estimates on what should be done. Took his advise and did what he suggested. Crew was clean and professional. Spectacular job and couldn't be anymore happier ! Lots of compliments from friends and neighbors. Would highly recommend to all. Next up Mother in law's house. read more

I wanted to take a moment to express my gratitude for the amazing job the team at Direct Source Renovations did. I recently had a whole home renovation done (Kitchen, Baths, Flooring, HVAC, Sheetrock, etc.) and I couldn't be happier with the results. The service was prompt, professional, and the final product exceeded my expectations. The design consultant was courteous & knowledgeable and went out of his way to make sure I understood each phase of the renovation. I would highly recommend this company to anyone in need of any home renovation work. read more

Direct Source recently removed and installed 48 windows on the St. Paul's Episcopal Church and School campus. From the initial proposal process to end of project, Robert and his installation were amazing! They worked fast and were super clean during the removal process and the installation process. The work was seamless and we are beyond satisfied with both the project completion and the pricing. I would highly recommend Direct Source for any of your upcoming projects! read more

Direct Source did not drop the ball on this one. They did an outstanding job on my windows and gutters. They are super high quality with affordable pricing. I found something that fit my budget that still looked elegant and well-made. Overall, I would recommend Direct Source Renovations to anyone who is looking for great-looking home improvements that are affordable. read more

My experience with Direct Source was great! We started out on a good note and ended on a good note. Everything we talked about happened just as we discussed. Robert is a very compassionate guy! Based on my experience, I would recommend Direct Source to anyone that's interested in Hurricane Storm Shutters. read more

These guys made the process of installing gutters extremely easy. Although this task may sound simple, in my past I have had a ton of trouble with the quality of gutter. Now, every time there is a heavy thunderstorm I have nothing to worry about due to the exceptional job done by Direct Source. read more

Beyond their professional services, Direct Source is committed to giving back to the community and upholding ethical business practices. They emphasize integrity, honesty, and respect in all their interactions, fostering long-lasting relationships with customers and partners alike. read more

DSR replaced my roof and patio cover after hurricane Ida and did such a great job I called them to replace my carport after the snow storm in January. They also replaced my driveway and walkways. A great job was performed again and all the employees are friendly and professional. read more