Had wired internet, yet constant intermittent, not connected messages from computer. What else,…read morewas had $70 mo internet service, called to cut plan in HALF and was quoted $65 mo. Contact customer service and you get the normal automated run around. Contact them to cancel service and you will get a person from a call center most likely from another country as you can barely understand them trying to convince you not to cancel using delay tactics and basically soliciting for new customer without any compensation to you.

I only had internet in the house for my tenants. When they moved out in August of 2025, I settled…read moremy balance and closed my account. Big they kept billing me. I called to argue and every rep told me a different amount. They sent it to collections even though I'm paid in full. Absolutely atrocious service

I switched to Metronet. What a relief. I can bring my own router and have not had any issues! But…read morewant to share the next conflict with Suddenlink: canceling. They are NOT KIND to cancellers, kept me on the phone for over an hour just to frustrate, annoy and upsell. "Do you want a discount? Would you like to try our phone service? Please hold...sorry for the hold, I can give you even better discount... oh, did I mention our phone service... we've had you so long and would hate to lose you...are you sure"... this went on and on. They kept me on hold for 10-15 minutes at a time. I finally flipped my lid and told them to cancel everything and I don't want to hear the upsells. So they not only provide horrible service but they are a PAIN IN THE ##$ to cancel. If you like having a headache, give them your business.

We had Dan - technician install our cable and internet as well as phone line and he lost our check,…read morewhich is required by sudden link to hand over to the technician upon completion of services. Needless to say, we received a bill William $139.62 after the fact of giving Dan the technician our check because HE LOST IT. However, the company is giving excuses - that these things happen. *we have routing number and checking account number floating around somewhere! I give Sudden Link one star for ineptitude. 13 days later - the box was giving V52 and C133 code errors and internet connection. We called customer service and we verified name, information but the rep wanted a PIN...why? We didn't even get a PIN nor was told that a PIN was required to have your TiVo box sent a reset signal. Well, the tech did NOT show up for his appointment which a two hours window from 4-6 pm. Called customer service and have no idea where our tech is or even when he will arrive at our house. Update: so after speaking with a manger - it was booked for today - Friday, Sep.7th but the Dallas office booked it with the technician for Saturday, Sep.8th from 4-6 PM.

My husband and I had a Wonderful experience changing to US Cellular, Keenan Johnson & The…read moreSupervisor Kyle Swinson were both Professional assets to this company....Keenan Johnson was very thorough and patient, helped us with any questions or problems we had changing from one carrier that we weren't happy with. He helped make sure our phones were working properly and to get my husbands Apple Watch on track and music going on his phone, we even got free upgrades....I got my favorite color Lavender and my husband got Black.....The next day (Manager) Kyle Swinson followed up with a phone call since Keenan was off to make sure our Landline was going through. Both of these young men are an asset to this Company. Thank You so much for your help

What happened to customer service with a smile. I've been a UScellular customer for 20 years and…read moresadly the customer service doesn't exist anymore. I know it's a wide spread problem but seriously people it takes as much energy to be happy and polite as it does to be rude and disengaged. Treat your customers like they are paying your salary.... Because they are !

I have been without service for over a month now. So you…read moredecide if you're willing to do that before saying yes to Riverstreet. Plus, I have to keep calling them for updates because they're too busy to give me a curtisosy call. J. Scott

From the owner: Local touch, global reach…read more TriCounty Broadband offers the latest in telecommunications services to residents of Beaufort, Hyde, and Washington counties. We are proud to offer exceptional options in these rural regions of eastern North Carolina.For both home and business, TriCounty Telecom has the technology solutions you're looking for: Digital cable TV and broadband internet service, local and long-distance telephone service, web page design, web hosting, over 60 years ago, when other telephone companies said, "no," TriCounty said, "yes." Since then, we have continued to expand our range of offerings to the communities we serve. We're a local telecommunications company where customer service still comes first. We've got a local touch with a global reach. Working with TriCounty offers you global resources with the assurance of hometown reliability. Call TriCounty Telecom today, or visit us online, to find out more about what we can do for you!

Boost has closed the only locations in Jacksonville. The company refers you to Walmart stores…read more Not only do they not exist, Walmart's employees are not aware that Boost is making referrals. The New Bern location states it's open when it is not. After driving an hour to the New Bern location the store was closed. Poor corporate service.

What a joke. They lead you to believe you have a 2 year price lock then after a year start charging…read moreyou more, but guess what them sneaky jerks have in their contract, you guessed it a statement that says DISH has the right to change your prices and package at any time they want. I wanted a specific package for my child who loves My Little Pony and was told I would be receiving it. I did but only for 2 months then they moved it to another package how convenient especially when I made it crystal clear that's the only reason I wanted the package in the first place. Now lets get into their high speed internet what a joke try molasses speed internet. I can barely go onto facebook or anything because of how slow it is. Oh you want to watch some of your favorite shows online try again you CANT because of how slow it runs even when you haven't used any of your data. They take advantage of people and lead them to believe one thing while their "contract" they have you sign says another. When you express your concerns over the contract they reassure(LIE) and make you believe all is well and nothing like that happens. Such a joke I will NEVER in my life use DISH again. Century link was WAY better as well as Comcast. I would choose ANYTHING over these thieves that call themselves DISH.