No stars. This could be the worst customer service experience of 57 years of living. No customer service, Service goes out and you wait for weeks for an appointment (if you can get through endless phone menus to talk to the actual scheduler). This final straw today had zero appointments available. Equipment is terrible...I suspect you old equipment from other, cancelling customers... hang a piece of chicken wire for an antenna and try broadcast TV. It will be better service. Bye. read more

If I could give less than 1 star I would. Customer service is horrible and it seems like it's their policy to lie, misdirect, avoid answering direct questions, and do their best to cheat you out of your money. The reception is usually bad even in clear weather, the small amount of channels available for the high price they charge is unbelievable. We canceled our service with them over two months ago, and they just charged us again. Called the 24 hour help line, but apparently it's closed for business hours right now. Just get Hulu or Netflix. Or both. Much cheaper, and much better content. read more

Is anyone else having trouble since AT&T took over direct tv??? I've been fighting this for the past two months. They haven't received payment which is BULL SHIT. I have prove from bank account that it was taken out. Gone into the store many times n let's call this 1 800 number. OMG you have to talk to someone out of country n doesn't understand you. As you explain it over n over. Or there reply is I see, I see. No you don't. N then has the service gotten worse where Chanel's go in and out? Or recorded programs are messed up??? I'm fed up GOING TO DISH read more

Absolutely the worst TV service. Constant reception problems, Filipino customer service, expensive packages with very little watchable content. Have videos of their fine reception problems read more