Great product. Good service. I got a window 2 years ago and am ordering another.read more

Our home is so much more comfortable now that we have new, quality windows. Buying new windows for…read moreour entire house was a big decision. Our salesman, Andrew, walked us through the entire process confidently, helping us choose the best windows for the long haul of North Pole winters. Once we figured out what we wanted, Adam did a great job of precision measurements to make sure the windows were to code and fit our house just right. Jessica kept us informed during the entire process of ordering, scheduling and installing our windows. She made sure there were no surprises. The best part of this big project was our installers. Conner led his team, Kal and Josh, professionally from day one. These young men were amazing, they work very hard and are quite well trained. Being winter, I was worried that the house would get cold, but they use a heated bubble so that taking out the old and installing the new windows felt comfortable. We had decided to add a window over a dark entrance and it was fun seeing them create the space for it. The bay window that I dreamed of for years is so beautiful. Our back sliding door opens with ease. My old windows would frost and make inches thick ice, my new windows don't. I'm very happy to have a future without installing window plastic and wiping off mold when the ice formations melt. As they installed the windows in each room, we could feel the comfort level rise, the outside noise decrease. We had to turn the thermostats down when it was minus twenty this week because the warm air isn't leaking out. For the first time in years, our Thanksgiving guests knocked before our dogs started barking, because we couldn't hear them drive up. I hope to never have any problem with our windows, but if we do, the warranty gives me peace of mind. These windows are worth the investment. I wish we would have done this years ago.

Update/Edit: Company is so far willing to work with me so far on adjusting my order, I expressed…read moreconcerns on their pricing, I am supposed to get a change order made and sent to us for review within the next few days. The company might be your cup of tea, but im still very skeptical. Upgraded from 1 star to 3 stars. Short Version: Not a fan of the sales practices (cannot speak to install or product quality, Contract is vague on what you're supposed to get, specifically says that only thing binding is the contract, but I don't have in writing even what series or model of windows. Company agreed to a change order that took off the 7 windows, which reduced the cost by $29k. Still pretty sure I overpaid for the patio door by a lot. Worth Noting, if you want Fibrex specifically, the Anderson 100 Series windows (unsure how they compare to what Renewal installs), would have run $7,480 total, plus $110 per window install and $330 for the patio door install as the rough quote. (total of around $8,600 vs. $37,000) Expect to pay around $4k+ Per window.

I asked for a quote for windows and a bathtub enclosure. I was told $25,000 for the bathtub, and…read more$3,000 per window. Since I have windows in my basement, that would be around $85,000 all together to replace a few windows and make a bathtub prettier. When I asked for this written up, I was told it would be a 10% fee. This would be $8,500 to give me a window and bathtub quote.

TERRIBLE CUSTOMER SERVICE! WE do NOT recommend this company for any reason!…read more This summer, we ordered gutters for our remote cabin. They quoted us a price and a time for pick up. When we drove 50+ miles to pick up the gutters, they were not ready. Were given a new pick-up time. Came back (another 50+ miles) and STILL NOT READY! So cancelled order and went to the Gutter Guys (absolutely fantastic!!!) and got exactly what we wanted, at the time we wanted and for a price we wanted. Thought nothing of ABC again until this week when we received a bill in the mail, requiring payment. When we called to remind them of not having the product available when stated, they threatened to sue! Over $126!!!! Rather than deal with the courts (as they probably suspected) we paid the bill! But we can slam them online and warn other unsuspecting customers online! Well worth the $126!

If you live in Fairbanks or North Pole, you should absolutely use Glass Doctor to fix or replace…read moreyour vehicle windshield. They have done multiple windshields for me, and I could not be happier with the competitive pricing, expert service, and the very best customer service from any company thatI've ever used! Nikole and Rita do an amazing job making sure you have a quality repair and are taking care of while you are there! I could not recommend them more highly. I always use the North Pole location on Mistletoe Drive. Colonel Chris Tolliver US Army retired

They got me in right away, handled all the insurance paperwork and warranty for a full replacement…read moreif broke in a year and all chip repair is free for a year. Staff is friendly. Work was completed on time and looks great! So happy with the cost and the warranty work, will continue to bring all my vehicles here! Can't beat the value

My experience with Frontier Glass LLC has been deeply disappointing. Despite placing an order and…read morepaying a deposit on November 24, 2023, and promised installation before Christmas 2023, it was repeatedly delayed. Communication was lacking, After 4 months of uncertainty and delays and just pure unprofessionalism, I canceled my order. I asked for a refund for not meeting their end of the agreement and they said they would cut a check, but after a month the check was never available to pick up and they have stopped returning all correspondence regarding the refund. The lack of transparency and failure to meet on agreed-upon timelines were unacceptable. I cannot recommend Frontier Glass LLC based on my experience. Bill K

As much as I would like to give a positive review, the customer service from the business manager…read moreleaves a lot to be desired. I was told I would get a call back in a few minutes to give me an ETA on the completion of my window...24 hours later I am still waiting. I have left a message for a call back but so far no response. If I were to choose a business to have a window replaced, this would not be the place.