No stars. This could be the worst customer service experience of 57 years of living…read more No customer service, Service goes out and you wait for weeks for an appointment (if you can get through endless phone menus to talk to the actual scheduler). This final straw today had zero appointments available. Equipment is terrible...I suspect you old equipment from other, cancelling customers... hang a piece of chicken wire for an antenna and try broadcast TV. It will be better service. Bye.

If I could give less than 1 star I would. Customer service is horrible and it seems like it's their…read morepolicy to lie, misdirect, avoid answering direct questions, and do their best to cheat you out of your money. The reception is usually bad even in clear weather, the small amount of channels available for the high price they charge is unbelievable. We canceled our service with them over two months ago, and they just charged us again. Called the 24 hour help line, but apparently it's closed for business hours right now. Just get Hulu or Netflix. Or both. Much cheaper, and much better content.

While this family was always nice when we talked with them they have the worst service and did a…read morehorrible job from start to finish. 1. They did not tighten screws when the installed he first time so the dish moved. When we went to try and get it fixed the woman at the shop said "my son installed it and there's no way it's not installed right. 2. Got it fixed a few weeks later. A year goes by and satellite goes out. They tell us we need a 10 ft pole installed to get over trees. We do it at an additional cost. Service becomes spotty at best. 3. Call him out and after another week he finally has time to come out. Messes with some stuff and it gets better. Few days later, same thing. 4. He tells me we can come out and pick up a new piece. Again more money and my hubby installs. Nothing. 5. Call a different company and they come replace one $5 part and it's fixed. 6. A bit later the dish is suddenly having at a bad angle. Other company comes out and says one of the bolts was never installed and they whole damn thing was about to come off because he didn't screw it in. NEVEE WOULD I RECOMMEND THIS COMPANY.

Tried to get these guys to install Directv. Once we finally got them to call us back they ended up…read moredoing two site surveys they picked two different location the second location they advised we had to cut down trees on our property and next door. We scheduled installation but they overbooked. We selected a different day for installation, cut down the trees requested then a different tech showed up advised we needed to cut even more trees down. The tech talked to us, my wife advised him it was my project and we were not going to cut down any more trees. The tech had a misunderstanding or just plain lied and said my wife swore at him ( I was right there and she did no such thing). I do not know what he herd, I would like to think he just misheard my wife rather then lied. If I could I would give them a negative rating.

Losing lawsuits due to misleading their customers. Planned obsolescence. Doesn't answer their…read morephone. Wastes your time with customer support. An oligopoly that uses it's position in order to maximize how much it can scam from you.

So got screwed by Amazon with wrong case for my s22 ultra, so went to AT&T they had nothing for it…read more So went to Verizon and they had so many choices, it was awesome. Their store is so big and bright compar3d to AT&T. I was rushed right through at AT&T but verizon it was like a coffee shop, woman asked questions and helped right to the end, offered to put my new case on for me. Now if thier phones would work at my work, I would be all verizon. So if u wanted to be treated like a customer, and want friendly not rude, u have a choice go Verizon

The Fairbanks office location is absolutely the worst location I've ever went into not only are…read morethey unwilling to discuss any sort of options with you they tell you what it is and that's it even if there's a mistake made with your address phone number they refuse to help you truly fix it the only way I've ever gotten done with anything that I've needed to do within. This company has been on the phone. This is by far the worst service the worst place I've ever been

Loyal customers for 5 years and moved to a newly built house 3 doors down and they could not…read moreservice the new location.......we went with starlink and are getting better speed and service at less than half the cost of gci. Glad it worked out the way things did but also discovered gci will NOT prorate your service to the date of cancellation even 1 day into the new month of service. We are so glad to be done with GCI and would not recommend them to ANYONE. Starlink all the way!

very poor at responding to connection issues needs to let…read morecustomers know if the service is down

$89 for 2mbps is really steep. Price does not match the service. Have to switch to mobile hotspot…read moremore than half of the time. Very frustrating.