All I can say is always go into the store off Sunset…read more Astound makes me a bit crazy & it's expensive. I absolutely have learned over the past 2 years, don't bother calling, walk in. Talk to the people in the store.... They will help you & today, Braxton Pare made magic happen!? Thank you!! Astound : do something vote training your phone center people. They are frustrating, never pay attention & never follow instructions.

Had problems with the router so I went in to swap it and susie (can't quiet remember) but she help…read moreme and gave me a lot information I did not know and I ended up upgrading. She's really helpful and went beyond on explaining everything to me. I'll continue to be a costumer because of her.

Horrible!!!!!! In the last 2 weeks we lost internet twice…read morewith these folks. Wednesday was the last straw when they said our Internet would not be back up until August 5. That's over a week! Well surprise surprise, we switched over to Xfinity effective August 3 and I can't wait. This is unacceptable! Save your money. Get Xfinity or something that's more reliable.

Have land line service with them. Service goes down, and really no help. Only way they want to…read morecommunicate is by phone, and when my phone system is down can not communicate. so if my phone system is down no way to get any answers.

Great customer service Very knowledgeable…read more Completes work in a timely manner I would highly recommend

The team from Sacramento Valley Satellite did a great job. I needed satellite television for my…read moreoffice and home since Surewest could only provide phone and internet. After talking with Danny, the owner, about what services I needed and what my budget was he recommended me a package that would fit my needs and costs. He is really friendly, knowledgeable and didn't try and upsell me. His team was quick, professional and had everything set up exactly how I wanted it. Pros: Local, knowledgeable, professional, friendly and great prices. Cons: None Overall: If you are looking to get Dish Network or DirecTV for your work or home, I definitely recommend you calling Danny at Sacramento Valley Satellite before anyone else.

Switching to Xfinity Comcast after being Verizon customers for decades definitely came with some…read morehesitation, but the experience today was smooth and reassuring from start to finish. Daniel and Kaden made a big difference. They were easy to talk to, efficient, knowledgeable, and genuinely helpful, throughout the process of sorting things out with my phone. It never felt overwhelming or confusing, which I really appreciated. Grateful for their support and would absolutely recommend!

I feel that writing this review may be a waste of my time, as customer service does not seem to be…read morea focus of this location. But here we go. First of all, you have to make an appointment ahead of time to get seen here, which okay fair as long as that ensures I get seen as soon as I arrive right? Wrong. I wait at least 20 minutes even when I arrive at my appointment time because there are "people ahead of me". That's frustrating enough in itself. And THEN I wanted to trade in my iPhone 16 to an iPhone 17 with more storage, I was told by Bryan that I would be recieving a credit of $600 to do this. But apparently, he didn't do it correctly (he was too busy upselling me on my plan), and after spending an hour of someone else trying to figure out his mess up, I now have to go sell my old phone MYSELF on Facebook marketplace to try and recoup the money. I was offered no discount, nothing for the inconvenience. Just "sorry our employee messed up but now it's your problem!" It is frustrating, because I have no choice but to go here when I need help. But it is ALWAYS a bad experience.

We've used Elijah and his team twice now for our business and couldn't be happier. The first job…read morewas a bigger one -- 5 Lorex cameras wired 50+ feet through a drop ceiling, 3 speaker installs, a TV mount, and an iPad mounted into the wall. Everything was done neatly and exactly how we wanted it. A year later when we needed another camera added, he was the first person that came in mind to do the second job. He is easy to work with -- professional, communicates well, knows what he's doing, and gets it done right. Would recommend him to anyone needing electrical, wiring, or mounting work.

The service was excellent. The technician was on-time, professional and friendly. He removed an…read moreold mounted big screen from a wall mounted and installed a new one. In addition, he placed the old one on a tabletop mount kit so we could use it in our guest room. We will definitely use this service for any future needs.

When I found this place, I was buying different components in various places and got sporadic…read morequality. To my surprise, I found that in our own Roseville we have a company that sells hardware for free satellite reception! I met the sales people and have bought from them several times. I guess, not too many people know that many religious channels are free on satellite. These guys sell all parts in one package and local. I recommend.

From the owner: Glorystar Christian Satellite is a free digital satellite service covering all of North America…read moreincluding the US, Canada, Mexico, Central America and the Caribbean. We have over 70 channels of Christian and family friendly TV and radio channels. There is never a monthly fee or subscription. We are a ministry support partner for and referred by the majority of Christian broadcasters in North America. Why pay a monthly fee for wholesome and family-friendly TV and Radio channels when you can get them for FREE on Glorystar!

JR Communications does an amazing job in bringing Internet to remote areas. They're working from…read morecell phone tower signals which gives me some confidence as cell phones are a priority so the signal is as consistent as the carriers can make it. They're my 4th carrier in 5 years, been with them 2+ years now and they're easily the best. They also understand that the terrain is difficult and we will have problems with weather, etc. and Jeremy and Matt have always been super-responsive and do everything they can to get me back up. When it's all smooth, about 92% of the time, the signal is strong and fast. Given the amount of time I'm online, JRC is much-needed.

This company has always offers superb personal service for all the services I have needed from them…read more. From wireless, to internet, to home security . Jeremy & Matt have ALWAYS been just a phone call or text away with any issues or questions about issues that may come up.

Wonderful customer service. Joph went out of her way to help. Thank you for your service!read more

Bait and switch!!! Run away- will never try again. Tried to…read moresign up for AT&T wireless and they suckered be into trying DIRECTV-- told me I was under no obligation if I tried premium channels for 3 months- found it hard to use and not user friendly- so I called them to cancel after 2.5 months-- they said their charging me $$450 for stopping my service early!?! I never signed up for a 36 month contract! I talked with a manager from both DIRECTV and AT&T and got nowhere. Told them I'd pay to stop this nonsense and will see how to get my money back-- their cheapest service is $89 per month with no premium channels-- what a joke that's on me--- will NEVER TRUST them again.

I have a Samsung and no one can help me. Your hiring practice should include a little more variety…read morethan just iPhone. I've been to many stores and no help. I finally found one person out of all your stores I've called. thank goodness. I've wait over 1 1/2 for the person even with a appt. It isn't just once but many times. Angel is great but you need more like him that can help with other phones like google and others. AT&T doesn't just sell one phone or watches. step up to the 21 century

Worst experience ever...when I left there were 3 other customers that did not get the help they…read moreneeded. First of all the appointment process does not work. The manager could not help me and didn't seem to care that this was my 3rd trip in trying to do my trade-ins. I have been coming to this location since they opened. I cannot believe how poor the customer service has gotten. I will never return. And when I asked for the name of the GM, because my guess is that the workers onsite do not have much power, she actually looked at me and said oh only HR is above me???? Really because that is not what your worker just told me. All they seem to be able to do is sell phones and then give bad or inaccurate info about trade-ins and service. STAY AWAY!