Switching to Xfinity Comcast after being Verizon customers for decades definitely came with some…read morehesitation, but the experience today was smooth and reassuring from start to finish. Daniel and Kaden made a big difference. They were easy to talk to, efficient, knowledgeable, and genuinely helpful, throughout the process of sorting things out with my phone. It never felt overwhelming or confusing, which I really appreciated. Grateful for their support and would absolutely recommend!

Go to anyone else. It's been weeks and I still have not been connected to internet service. Calling…read morecustomer support is useless because it's nearly impossible to get ahold of an actual person, and getting someone out to fix the issue has been a complete joke. At this point, I simply want to cancel before my 30-day trial period ends since I've never even had working internet. I went into the store hoping it would be easier to resolve in person, only to find an 8-person wait and appointments booked out for days. What made the experience even worse was the assistant manager's attitude. Instead of showing any understanding or taking even a moment to look into my concern, he was rude, dismissive, and completely unhelpful. As a frustrated customer who has been dealing with this issue for weeks, I expected at least a little empathy or effort to help resolve the problem. Instead, I was basically told to either wait or book an appointment. The only positive part of my experience was Anatoliy at the front desk, who was kind, professional, and actually tried to help when I came in the day before, even though he ultimately couldn't resolve the issue himself. Overall, this has been an incredibly frustrating experience from start to finish.

Terrible phone service for speaking with them to cancel my service. I had a home person who…read morerepresented dIRECTV and AT&T who told me they would pay off my Verizon account and give me a $200 gift card to use any way I wanted. I ended up having to pay Verizon almost $800 and I never got the gift card. I'm now wanting to cancel everything. I've had the services for 13 months and I'm moving out of state I'm sick of both companies.

I do not recommend Direct TV. I was a customer for many years and had to cancel due to moving to a…read moreretirement home where internet and tv is provided. The manager I spoke to did not care about my circumstances and I have to pay the full $320 cancelation fee. Direct TV just doesn't care!

The service was excellent. The technician was on-time, professional and friendly. He removed an…read moreold mounted big screen from a wall mounted and installed a new one. In addition, he placed the old one on a tabletop mount kit so we could use it in our guest room. We will definitely use this service for any future needs.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

JR Communications does an amazing job in bringing Internet to remote areas. They're working from…read morecell phone tower signals which gives me some confidence as cell phones are a priority so the signal is as consistent as the carriers can make it. They're my 4th carrier in 5 years, been with them 2+ years now and they're easily the best. They also understand that the terrain is difficult and we will have problems with weather, etc. and Jeremy and Matt have always been super-responsive and do everything they can to get me back up. When it's all smooth, about 92% of the time, the signal is strong and fast. Given the amount of time I'm online, JRC is much-needed.

This company has always offers superb personal service for all the services I have needed from them…read more. From wireless, to internet, to home security . Jeremy & Matt have ALWAYS been just a phone call or text away with any issues or questions about issues that may come up.

~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

This company runs DSL lines to Citrus Heights as if it were the 90s. I have actually been okay with…read morethem for three solid years until the speed slowed down to 5 mbps and was throwing errors to their ceiling that they failed to notice. Fidium bought CCI and any CCI customer should leave now. I had a rep come out with a three day wait. He informed me they can't send over ten mbps here. I'm in a main suburb. Not in the sticks. Last year some idiot CCI rep came to my house and sold me 15 Mbps on an "upgrade" and as this rep told me, there is no such thing! Woke up today and CCI had turned off my internet when I start work at home at 7am. Called and got two AI reps. About 2/3 of their reps are not real ppl. Supposedly I had $55 overdue. I've been on the phone w three of their AI reps on Monday. Their AI reps are not programmed to think, clearly. I've already bought Xfinity service yesterday for less at 90-300 Mbps like it's really 2025 and need CCI to provide me service so I can pick up my xfinity equipment and fire CCI today. CCI makes it so so easy for me to fire them. Can't wait to go. Suggest you do the same.

Great customer service Very knowledgeable…read more Completes work in a timely manner I would highly recommend

The team from Sacramento Valley Satellite did a great job. I needed satellite television for my…read moreoffice and home since Surewest could only provide phone and internet. After talking with Danny, the owner, about what services I needed and what my budget was he recommended me a package that would fit my needs and costs. He is really friendly, knowledgeable and didn't try and upsell me. His team was quick, professional and had everything set up exactly how I wanted it. Pros: Local, knowledgeable, professional, friendly and great prices. Cons: None Overall: If you are looking to get Dish Network or DirecTV for your work or home, I definitely recommend you calling Danny at Sacramento Valley Satellite before anyone else.

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!