Marc De La Rosa recently visited our residence in Hewitt to service our A/C Heating unit. I have…read morebeen a member of Neighborly for over 15 years and look forward to these maintenance checkups. Marc is friendly, thorough, respectful of the property, and knowledgeable as well. Additionally, the office does a fantastic job of coordinating customer and technician schedules to ensure the customer is always the priority. Thank you, Aire Serv! Thank you, Marc! Tracey

When we had our biannual check-up on our air handler and condenser the serviceman did a thorough…read moreinspection and advised us on some parts that needed replacing. Our units are 17 and 15 years old respectively so I thought it might be time to see how much a new system would cost. This was my idea, it surprised the repairman. We are assigned a salesman- Tanner Scarber. He called us before the appointment time and called us again letting us know he ran into traffic and would be a few minutes late. This made a big impression on me - keeping us informed of his arrival and not keeping us in the dark. Tanner was pleasant and asked us a few questions then took a look at our units and the home. He asked us if we were satisfied with the cooling and heating we currently have. Yes. We told him we just wanted a quote on how much it would be to replace the units we have since they were getting old and didn't want them to die in the summer heat or winter cold. Tanner was not pushy, he didn't try to push us into a system that was expensive or something that we didn't need. He made sure that we received our discounts from Lennox and the gas company. He got right to the point of our unit. He understood that we could wait to buy and let us make the decision. No scare tactics. Tanner is just a person who you could trust. When he told us the price, I felt it was fair and what I was expecting. I would highly recommend Tanner and Aire Serv for honest repairs and sales.

I paid for a brand new a/c and it will not cool down my house if the outside temp gets over 85°…read more The condenser looks like something for a motorhome. Do not recommend sorry. Invoice number 24905

Not a trustworthy company. They installed a drain trap for my hvac drain pipe that was causing…read moreissues incorrectly. A few months later it had a clog and water overran to the backup. I asked them to come fix it since they did it wrong (didn't cap it) and help address the issue it caused before I got water damage. Not only did they refuse the office woman said I got a refund of the work done. They charged me like $260 for that and that was a lie. They didn't refund anything. Don't trust them. They'll do it wrong, refuse to fix, and then lie to you.

I live 25 miles from their office with Waco being the nearest city, but they don't service my area…read more Ridiculous.

Amazing service and honesty. This company''s customer service listens to your needs. When I talked…read morewith their phone service at noon and requested a phone call back at 4 pm that's what they did, I got a call back at 4 pm. The technicians came out quickly and on time. Both technicians were polite and business professionals. They listen to me trying to describe the sound my air handler was making and recreate it to solve my problem. They gave me an honest solution to my problem not a sales pitch for a new unit. The price was very reasonable. When I need a new unit I will definitely be calling Polansky's.

Easy to get in contact with, quick to respond. Service was timely and well done. Will…read moredefinitely use them again. Thank you.

I had my dryer ducts cleaned out and the men who came were very professional, clean, and answered…read moreall my questions. They had everything completed in about an hour. The cost was very reasonable. I would definitely recommend this company to all of my friends. Great job!!!!!!!

Excellent, friendly service and a fair price. Hard to find that in Waco. Would recommend.read more

From the owner: Carreon & Son's Services offers a wide variety of HVAC services in the Waco TX. and surrounding…read moreareas. Whether you need your A/C - heater installed, air duct repaired/replaced, new construction, or remodels. we can help!

Our house had been extremely dusty after remodeling a few years ago and no matter how often I…read moredusted, within a couple of days it's was dusty again. Chuck Smith and his crew washed and painted the air duct registers, took the inside A/C unit apart and cleaned it, cleaned out the ducts, etc. They covered all the furniture before starting and cleaned up afterwards. I was so impressed by their efficiency. I feel like my house smells better and I can now use the ceiling fans without feeling like they are moving dust around.

From the owner: We have 35 years experience in the air duct cleaning business. Integrity and honesty are our…read moregoals. Indoor air quality is an important part of every day lives. We approach each job with that in mind.

When the Technicians came to clean and seal my air vents I was very pleased with what they did and…read morethe effort that they made to get the job done professionally. I have enjoyed the results this month with a much lower electric bill and the lack of dust in my house. The problem has been with the expediant processing of my personal check for over $4,000.00 It was sent by certified mail on March 30, 2026 but has not cleared my bank as of today April 20, 2026 which causes me great concern. I have been in touch with the Branch Manager of Montgomery and tried to get in touch with his immediate supervisor since last Friday without a reply as of 2:00 pm today. As a result I reached out to the VP of Corporate Customer Service and have been put back into the wait for a response at their convenience. After over 30 years of experience in a number of corporations working for and with the Officers of those company's I have never seen such a poor handling of financial and customer service.

Had a bad experience. Will not use their service again…read more The charges to long term repair of my 4 HVAC systems was excessive. One part was quoted at $800+ Found the part on line for $186.