I'm leaving this 1 star just for the simple fact when I asked to have the Owner call me so I can…read moreexplain what the real issue was , a Lady Alma calls me ! She's not an owner ! Don't pretend to be someone your not . I still have not forgotten how bad you pushed good customer aside !

I am the owner Belmead Pro Cuts 901 N Loop 340, Waco, TX 76705. This Saturday we had an issue with…read morethe A/C unit, we called Evergreen, the technician quoted $ 115 to come in on a Saturday (ok, a reasonable amount for a Saturday visit) plus $ 310 for replacing a cable between the A/C unit and the wall! This cable is typically about $ 20- $ 30, I spoke with the technician and he claimed that even after replacing the cable, there is no guarantee that the unit will work because he does not know what is wrong behind the wall- we don't do that kind of work! Not satisfied with his quote, we called someone else who came in on a Saturday and fixed (replaced) the cable including the plug to the wall for $ 175. see photos BEFORE and AFTER. Quote from Evergreen of more than $ 410 just to replace a short cable was exorbitant, and not fair. Will NEVER use your services.

I live 25 miles from their office with Waco being the nearest city, but they don't service my area…read more Ridiculous.

Amazing service and honesty. This company''s customer service listens to your needs. When I talked…read morewith their phone service at noon and requested a phone call back at 4 pm that's what they did, I got a call back at 4 pm. The technicians came out quickly and on time. Both technicians were polite and business professionals. They listen to me trying to describe the sound my air handler was making and recreate it to solve my problem. They gave me an honest solution to my problem not a sales pitch for a new unit. The price was very reasonable. When I need a new unit I will definitely be calling Polansky's.

Great and speedy work. Got a quote on Thursday, and they were at our house Friday with the job…read morecompleted before the end of the day. Would definitely recommend and hire again.

I wont ever use this company again.... $475 to replace the internal components on a toilet. the…read moreinternal components cost ($25 - $50 at Home depot). When asked for the cost to replace the toilet $900, when stated that we would provide the new toilet to install price went to $750 to install a toilet. This is a profit over people franchise owner who has a terrible run on keeping good people on staff and then when you do post a truthful negative review then they want to do what ever they can to get you to remove your review while they fix their lack of experienced and quality customer service oriented plumbers. I would say really only ONLY use them if they are the LAST RESORT. Otherwise they will only cause you additional problems that take your time and money and they may or may not truly get the problems corrected. And pricing that is way too high for the work being done. Services Shower installation, Drain cleaning, Plumbing pipe repair, Faucet installation

Great service. Technician, Chad, is professional and explained every step. End result...repaired…read more Freezing weather did not stop this company on a weekend...service calls were on time and communication was on going.

Thanks, Colton, for your responsiveness and efficiency in diagnosing and correcting the problem…read morewith my central air conditioning system. I appreciate you so quickly resolving the issue on this hot, muggy July afternoon. I would highly recommend Lane Service for your heating, cooling and ventilation issues.

Clark is a great reliable service company. They communicate well, show up when promised and do a…read moregreat job! Their pricing is fair as well.

They responded within a few hours and took care of the problem the same day. The technician was…read morerespectful, courteous, and competent. Very good work and trustworthy.

Arrived on time and scheduled everything around my schedule. I would recommend to my neighborsread more

Definitely the go to Plumber to call in Central Texas for any plumbing services!! I called them…read morethis morning and they were able to fit me in! Thorough work and Great customer service as always!!

We had a water valve freeze under our kitchen sink in our 1958 house so we decided to replace the…read morefaucet and have them fix a leaking faucet and replace the shower water turnoffs and spout in our bathroom as well. We called them and they worked us into their next day schedule. They called us 30 minutes before arrival and wakes us through all the items they were addressing in this original galvanized pipe with concrete backed tile bathroom. They created easy maintenance fixes in case we chose to change out fixtures in the future as well. They cleaned up after themselves and were very professional - highly recommend them

Horrible experience twice with this company. The first time was February 2020 when I had a sink…read moreinstalled on the island. They hooked up the hot and cold lines backwards. Didn't even check to see if they did it correctly. The last time was January 7, 2021 to get a garbage disposal installed. The plumber came out and connected the disposal wires outside of the disposal and exposed to items under the counter and possible water leakage. This would cause an electrocution of anyone putting their hands down there. Lawsuit waiting to happen!

Caleb and his associate were very informative and fixed my heating problem while answering all my…read morequestions. Due to the massive winter storm, the original appointment was (appropriately) cancelled due to safety. However, they reached out promptly and rescheduled the appointment during the weekend.

This company installed a brand new system in our house less than 3 years ago due to our old one…read morecontinuing to have issues. We have been having issues with the new system since about a year after he installed it. Unfortunately, he had moved away and would not return any of our calls. I left a review at that time and he reached out, explaining he had moved away. After having had a number of companies out to fix this new system which stops working every few months, we finally found a great company who explained all of the issues we have had are a result of this system not being installed properly. We tried reaching out to speak with Caleb about this, of course he did not return our call so I am left to leave yet another review. We trusted him at the time. We are out so much money because he didn't install it correctly, and it's very disappointing to say the least.